Amazing. Cannot recommend them enough. The features and roadmap are on the money for what the market needs to see in an affordable, accessible tool.

UPN is so easy for my customers who are not inclined to work with flowcharts and process models. That alongside it's repository and business tools to manage individual records such as roles and systems is a game-changer for fast impact assessments of change.

There are a few clicks required to add other elements to whatboxes such as documents and other attributes. The documents feature is handy but there are far better knowledge management tools in market that I would pair with Skore rather than use Skore to store documents.

We had a wonderful experience using Skore to build our End-to-End Process Map. Skore allowed us to have meaningful conversations about how work was accomplished in our organization and how we could improve the work.

Skore has a zero learning curve for beginning process improvement within an organization. The process maps are easily understood by everyone, from Finance to R&D to Legal and Manufacturing departments. It creates a standard approach for mapping a process so that it is easy to understand and execute. Most importantly, it allows users to provide feedback so that the process can be continually improved.

Sometimes, users don't know they can apply their feedback to a specific step in the process, and I'm left guessing which step they are referring to that has an issue. Skore is so intuitive to use that users will skip the two-minute video guide we provide them that explains how to leave feedback on a process.

It helped me to engage customers who are not familiar with process mapping and so we could together enhance & improve those.

The commitment of Skore’s team to go beyond the tool, to support business analysis, continuous improvment and promotion of best practice through weekly sessions with users, training materials and effective customer support.

Skore can do better when it comes to end users as it is now very efficient toward business analysts. So, i would hope to see more integration and reporting capabilities.

I´ve been using SKORE for more than 1y and my overall experience was very good - it allows me to capture the client´s processes in a very structured way.

the ability to create different process layers (high level/detailed level) in the same process map; the ability to add as much info as needed to the process steps and structure it based on the needs.

the look & feel, shapes, colors, background, etc

Easy to map, web based, all details can be added in attachment so no compromise has to be made

lack of visibility on who wants access to a process