--- title: "SoftExpert Suite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SoftExpert Suite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SoftExpert Suite is a good fit for you!" source_url: "https://www.softwareadvice.com/bpm/softexpert-bpm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Process Management Software](https://www.softwareadvice.com/bpm/) / [SoftExpert Suite](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/) / SoftExpert Suite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/alternatives/) # SoftExpert Suite User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 84 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 54 reviews (64%) - 4 stars: 29 reviews (35%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It centralizes document control, audits, and workflow automation in one platform, which is very useful for regulated environments. - The system helps standardize processes, improve traceability, and ensure compliance with industry standards. - The platform is powerful and reliable for managing quality systems, although it comes with a learning curve. ### Most mentioned cons - some of our recommendations and requests could not be done ## SoftExpert Suite customer reviews Showing reviews 1-25 of 84 (page 1). ### Robust Quality and Process Management System - Overall rating: 5/5 - Reviewer: Yugma S. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered SoftExpert has been positive. It has improved process consistency, documentation control, and compliance tracking within the organization. The platform is powerful and reliable for managing quality systems, although it comes with a learning curve. Once implemented properly, it becomes an essential tool for maintaining operational standards. My day to day updating of the dosc has been easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SoftExpert is its comprehensive approach to quality and process management. It centralizes document control, audits, and workflow automation in one platform, which is very useful for regulated environments. The system helps standardize processes, improve traceability, and ensure compliance with industry standards. Its ability to manage change control and documentation efficiently is a major advantage. #### Cons One drawback is that the platform can feel complex and less intuitive for new users. The interface may require training to fully understand all modules and functionality --- ### Review of Softexpert - Overall rating: 5/5 - Reviewer: Panashe D. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overal, we are satisfied and would continue using the software. we do however hope to see more improvements in the projects, programs and portfolio #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros i like the fact that the system integrates various components of our business (risks, projects, documents, HR, action plans, performance, quality etc.)we are also happy to note that the software is constantly undergoing updates and reviews and that our recommendations are considered. The immediate support is very good with our accounts manager. #### Cons Our biggest cons are the reports, especially in the projects, programs and portfolios. The bulk of the work we do is in the projects module, but it seems the reports are limited to the status report. Most of our stakeholders are Government personnel and a lot of them require hardcopy reports. we are therefore having to reproduce reports.additionally, the development takes a lot of time and it seems that the functionality is limited. some of our recommendations and requests could not be done #### Reasons for choosing SoftExpert Suite The integration and ability to address the PMBOK 49 processes - specifically with projects --- ### Get every Quality standard you need in one package - Overall rating: 4/5 - Reviewer: Victor A. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would say it's positive. Our rep is responsive and takes into action as soon as we email him. My only pet peeve really is the JNLP file that is required to open any docs. We use it daily for doc control at work most of the time. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros SoftExpert is extensive. It has everything you need in one package. All modules, no fuss. I have reviewed other Quality Management software for work and a lot of them require you to pay for individual modules. Some are even still in development. If you need to map process flow and route documents, this can do it with no issues. APQP/PPAP, FMEAs no problem. It is all cloud based so it's an IT Manager's dream to not have to set up hardware and set up servers for it. I have never had an issue with the servers being down and the response time in answering questions have been great. Document security is routed though SoftExpert for us which helps us manage and maintain version control. It also helps to control who can access the documents too. Great security. Charged per user per month fee. You can have unlimited number of users, just concurrently X amount of users paid can be online at the same time. #### Cons Java 8 required. It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents. Also, it's a bit outdated since Java 8 will soon not be supported for enterprise businesses for free. Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it. --- ### A robust process automation solution - Overall rating: 5/5 - Reviewer: Felipe G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SoftExpert BPM is a capable, modern software system built on a single common database which allowed our company to standardize process and improve workflow efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a regular user, I am satisfied with the tool. I have autonomy to model processes and create workflows without depending on IT. Modeling and automation settings are no-code. It offers drag-and-drop capabilities and wizards, so you don't need coding knowledge to make a process work. The platform offers in the same environment other integrated tools, such as process KPIs, process risks and data analytics. #### Cons It takes some time to get used to the software and benefit from all the features. The control panel is a very useful resource for monitoring workflows, it could have easier access. --- ### Ease to use. - Overall rating: 4/5 - Reviewer: Braulio S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general I am happy with the solution despite of the issues around configuration and usability. There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros System capabilities and integration #### Cons User interfaces, configuration process is complex and complicated. #### Reasons for choosing SoftExpert Suite Integration with other modules existing in SESUITE like asset management, document management and so on. --- ### Good value software with all necessary features - Overall rating: 4/5 - Reviewer: Sau H. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are still in the early stage of using the software for document control. If used properly and if we can everyone on board utilizing it daily, this software should help us controlling our documents more consistently and approving documents in more timely manner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Considering the price with others, this software offers a good bang for the bucks. It offers all necessary features, a lot of them are beyond our needs. Our customer rep is actually the best plus and I would not regret to have chosen him and the software because of him. He is very responsive, helpful, and most importantly, extremely patient to help us get on track. #### Cons Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day. Not the most ease of us software, needs to get used to navigating around. #### Reasons for choosing SoftExpert Suite Pricing and all necessary features we were looking for. #### Reasons for switching to SoftExpert Suite We needed an enterprise system to manage document control better, instead of relying on individual Excel and Word skills. --- ### An Excellent Quality Management Software - Overall rating: 5/5 - Reviewer: Andrea C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I am very pleased with the positive impact we have experienced by using SoftExpert EQM. It is an excellent quality management software that tailored to the needs of our organization. It is perfect for managing customer complaints and compliance management. The customer service is fantastic. I will definitely recommend SoftExpert EQM to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found SoftExpert EQM to be user friendly, tailored to the needs of our organization and ideal for managing customer complaints. #### Cons It's an excellent software. Requires Java 8, but other than that I have no complaints. --- ### SE Good for small business - Overall rating: 4/5 - Reviewer: Sudhir C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to configure Design as per your requirement #### Cons Designing a new procedure. Modifications need headquarters guidance always. --- ### Easy to use, not so easy to interact with the applications that were integrated to it - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. To common users it's a easy way to centralize your documentation and have version control. Build process also are easy, inside the same tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You may control versions of your documentation. This is easy to users, most part of the time. Also you may have a single point to detail all the documentation you need and share with the people you want. #### Cons When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions. It's almost right that you'll need to contact their support to get some help. --- ### Works well - Overall rating: 5/5 - Reviewer: Liz C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used other for free trial - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Haven't had any issues yet, but still in my free trial #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Works good. Easy to use. Isn't too confusing for beginners. #### Cons It can get costly. I don't like paying for apps --- ### Avaliação geral - Overall rating: 5/5 - Reviewer: Gedivaldo M. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Atende além do esperado em comparação com outras ferramentas no mercado. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Facilidade na implementação e no desenvolvimento de processos #### Cons Ter que abrir muitas telas para realizar configurações. #### Reasons for switching to SoftExpert Suite Praticidade: Ter vários componentes em um sóftwere só. --- ### Desarrollo de proveedores - Overall rating: 4/5 - Reviewer: Sofia G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Creo que tiene muchas funcionalidades, dentro de la empresa aún no hemos podido utilizar o ligar todas, pero creo que pueden tener una buena interacción entre ellas. Su diseño es amigable, ya que a comparación de otras plataformas la parte visual no es amigable y la visualización está adaptada a la empresa. #### Cons Algunas desviaciones encontradas en la plataforma son las siguientes: 1. No es tan sencillo de utilizar el producto2. Los respaldos no se hacen automáticamente por la plataforma, 3. Actualmente cuento con una persona especifica para atender todas las desviaciones de la plataforma y por ende posterior a 7-8 meses de implementación el sistema aún no puede ser autónomo. 4. Fue compleja la integración ya que contamos con una manera de identificar los documentos, y la plataforma cuenta con apartados completamente distintos y no se adaptan al sistema que ya se tenía implementado anteriormente en el sistema de gestión. 5. Al momento de dar permisos, tenemos que visualizar todos los permisos que tienen documento por documento y activar y desactivar uno por uno, no lo permite hacer por grupo. --- ### Melhor tomada de decisão - Overall rating: 5/5 - Reviewer: Maristela C. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Retorno e soluções para as solicitações de ajuda quando necessárias (abertura de chamado).É um parceiro da empresa. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sistema de fácil operação e aceitação para as diferentes áreas da empresa. #### Cons Não identifiquei nada dentro desse contexto. #### Reasons for choosing SoftExpert Suite Buscamos referencias no mercado. Decidimos pela melhor opção, que nos atenderia em nossas expectativas, relacionadas as Boas Praticas de Fabricação e segurança ao consumidor final. --- ### Qualidade SoftExpert BPM - Overall rating: 5/5 - Reviewer: Hiago A. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Atualmente utilizamos a ferramenta da SoftExpert BPM para diferentes finalidades, desde os processos do RH (requisição de pessoal, alteração funcional e demissão de pessoal), controle de doenças, controle de treinamentos e gestão de licenças, até processos comerciais como fechamento de câmbio e homologação de transportadora.Hoje a empresa conta com mais de 20 processos automatizados, sendo a maioria deles já integrada ao nosso RP (TOTVS). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Praticidade e versatilidade, utilizamos o SoftExpert BPM em diferentes áreas da indústria e obtivemos excelentes resultados, principalmente no auxílio da gestão dos processos. #### Cons O desenvolvimento das Querys poderiam ser mas simples, visto que a linguagem utilizada é SQL SERVER, porém existem particularidades próprias do sistema que somente os consultores tem acesso. --- ### Avaliação SoftExpert BPM - Overall rating: 5/5 - Reviewer: Patrícia Tainara F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Gostamos da plataforma e a usamos frequentemente. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Permite a automação de fluxos que são muitas vezes manuais, reduzindo desperdícios e muitas vezes dando agilidade e controle as atividades. #### Cons Um aspecto difícil seria quando há necessidade de usar SQL, que é uma linguagem muito específica a profissionais experientes nessa linguagem. Desta forma o usuário administrador não encontra uma forma de apresentar analytics ou processos da melhor forma. --- ### Substituiu diversas ferramentas no CSC - Overall rating: 5/5 - Reviewer: Susan O. - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Estamos satisfeitos com o Bpm. Hoje temos mais de cem fluxos automatizados e gerando os indicadores de de forma automática. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Identificamos no BPM da Soft expert uma ferramenta que atendeu bem às necessidades da nossa Central de Serviços Compartilhados (CSC). Antes utilizavamos seis sitemas diferentes para atender a necessidade. O BPM trouxe escalabilidade e permitiu o acesso de forma prática a todos os funcionários, sem problemas com acessos individualizados. #### Cons No começo foi difícil entender a divisão dos módulos, menus e onde encontrar as coisas. Hoje em dia já nos familiarizamos e ficou mais fácil. --- ### SoftExpert BPM - Overall rating: 5/5 - Reviewer: Pedro Grosskopf G. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Ferramenta completa e que possibilita diversas integrações com demais módulos da ferramenta ou com outros sistemas vias Webservice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ferramenta possui inúmeros webservices padrões que possibilita integrar com outros sistemas de forma fácil, o modelador também é de fácil aprendizagem.. #### Cons Uma dificuldade que ele possui 3 módulos workflow, gestão e problemas que basicamente tratasse da mesma ferramenta. porém na versão 2.2 está unificação já foi realizada. para configurar o sistema ele gera inúmeras telas separadas, se fosse implementado algo para que apenas abrisse frames na página atual se tornaria melhor para trabalhar. --- ### Avaliação BPM - Overall rating: 5/5 - Reviewer: Débora A. - Verified reviewer: Yes - Industry: Chemicals - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Com estas ferramentas, conseguimos desenvolver nosso fluxo de tratativas de não conformidades, controle de mudanças e padronizamos nosso fluxo de desenvolvimento de produto. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros A facilidade de desenvolver nossos processos internamente de forma automatizada é o maior benefício para nós. Conseguimos ainda vincular com formulários e estratificar indicadores. As vezes nos deparamos com algumas dificuldades, mas nestes casos recorremos a equipe de suporte que nos auxilia. #### Cons Minha maior necessidade seria em relação a este botão de retorno no momento de desenvolvimento dos processos. Isso evitaria alguns retrabalhos. --- ### Uso do Se Suite - Overall rating: 5/5 - Reviewer: Roberto F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Muito satisfatória #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros as facilidades disponibilizadas e controles centralizados numa só ferramenta, como de Documentos, e as possibilidades de automação de atividades e processos principais do setor. Também, o fato de muitos recursos disponiveis pelo modo remoto / mobile #### Cons Algumas limitações de layout e recursos gráficos. --- ### Mekra - Overall rating: 4/5 - Reviewer: Andre P. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered No geral nos atendeu bem, o software foi bem aceito e substituiu varios processos que antes eram manuais ou controlados por email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros A praticidade e intuitividade no software ajudam a quem não é da area de TI poder automatizar processos #### Cons Para ferramentas como FMEA , ainda está complicado o uso , demanda um tempo considerável para aplicação do mesmo. #### Reasons for switching to SoftExpert Suite Dificuldade no gerenciamento --- ### Completo e otimizável - Overall rating: 5/5 - Reviewer: Carlos S. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros O sistema é bem completo e o suporte da SOFTEXPERT é muito bom #### Cons Não identifiquei pontos contras ainda que precisem chamar atenção. #### Reasons for choosing SoftExpert Suite Pela qualidade, proximidade do suporte técnico e opções de configuração --- ### Avaliação SE Suite - Overall rating: 4/5 - Reviewer: Adriana L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Organização, integração.Fazemos parte do programa Cliente Referência e, com isso, temos um suporte muito bom do consultor.Nas implantações também os consultores entendem as demandas e nos auxiliam com praticidade. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Utilizo os recursos documentos, avaliação de desempenho e treinamento. Fica mais organizado e facilita a gestão termos os sistemas integrados. #### Cons A impossibilidade de separação dos sistemas. Por exemplo, aqui as áreas e equipes são separadas. Não conseguimos fazer isso isoladamente e as alterações de um sistema impacta nas configurações do outro. --- ### Julio Cota - Overall rating: 5/5 - Reviewer: Julio A. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Altamente atendido. Mudamos a cultura da empresa para se adequar aos conceitos BPM #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Serviço e assitência técnica. Atendimento da equipe de desenvolvimento. #### Cons Aplicativo é muito ruim. Não funciona bem com todos os conceitos do sistema. É ruim de acessar. #### Reasons for choosing SoftExpert Suite Assitencia brasileira --- ### Opentech - Overall rating: 3/5 - Reviewer: Rodrigo C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Atualmente temos agilidade de início de operação de novos clientes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Integração de sistemas via banco de dados, manipulação dos formulários e workflow. #### Cons Módulo de documentos interação com o Workflow e API Rest, poderia ser mais dinâmicos. --- ### Avaliação SoftExpert - Overall rating: 5/5 - Reviewer: Débora I. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Nosso controle do SGQ está todo no sistema SoftExpert, facilitando o dia a dia e o desenvolvimento em auditorias.Ponto forte da auditoria externa no ano de 2022 foi a utilização do SoftExpert #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros O Software é completo, possui diversas maneiras e possibilidades de criação. #### Cons O sistema para o usuário final se torna complicado devido a grande quantidade de informações que o sistema disponibiliza. #### Reasons for choosing SoftExpert Suite Praticidade e segurança das informações ## More reviews [Next reviews](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/reviews/?page=2) --- SoftExpert Suite Reviews, Pros and Cons - 2026 Software Advice