SurveyMonkey Apply vs Zapier

RATING:

4.58

(265)

SurveyMonkey Apply has 265 reviews and a rating of 4.58 / 5 stars vs Zapier which has 2446 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.58 / 5 (265)
4.67 / 5 (2446)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 25, 2023
January 30, 2023
Pros/Cons
  • Pros

  • It's nice if you want to manage a group of people for a program.
  • Provides you with great survey and easily accessible ones.
  • Cons

  • We were unable to remove the value from the middle of the field drop down so we ended up duplicating the fields with new drop down instead.
  • Trying to login and find my way around, once you find what you need is relatively intuitive, but the first step is brutal. Also would like the language setting to remain where we set it.
  • Pros

  • The amount integrations is amazing, there is an integration for everything. They have good ways to request features too.
  • Easy to setup, easy to implement and super-feature rich. Zapier is great for any kind of connections and transferring data between platforms.
  • Cons

  • Customer service is awful. The site is glitchy at times.
  • Sometimes it's still a little hard to fix an error when a zap reports a problem because it's not 100% clear what the error is.
Pricing Range
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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