# Mitratech TAP Workflow Automation Software Reviews, Demo & Pricing - 2026 > Review of Mitratech TAP Workflow Automation Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bpm/tap-workflow-automation-profile --- [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / Mitratech TAP Workflow Automation Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/bpm/tap-workflow-automation-profile/reviews/) # Mitratech TAP Workflow Automation 2026: Benefits, Features & Pricing Wondering if Mitratech TAP Workflow Automation is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Mitratech TAP Workflow Automation 4.7 [(14)](https://www.softwareadvice.com/bpm/tap-workflow-automation-profile/reviews/) Pricing Pricing available upon request ### About Mitratech TAP Workflow Automation TAP gives you the power to automate any repetitive task, giving you more time for meaningful work. At an organizational scale, TAP equips teams with the tools to uncover data for informed decision making, instant cost savings, and deeper collaboration. Go live in a matter of days. TAP is a cloud-based, no-code solution for automating high-volume, repetitive business processes. Using drag-and-drop design tools, you can automate workflows on your own, organize and structure tasks and activities, auto-generate documents, notifications, reminders, enable real-time collaboration, store documents in a central repository, and more. TAP integrates seamlessly with existing infrastructures, is customizable to your exact needs, reduces errors, and drives ROI that is immediate – and often upwards of 400%. "TAP empowers us to quickly streamline and automate business processes that are complex, repetitive, or time-consuming.” Yuka Tzavaras, Senior Manager, Legal Operations, Electronic Arts Wondering if Mitratech TAP Workflow Automation is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. ## Mitratech TAP Workflow Automation User Interface ## Popular Mitratech TAP Workflow Automation Alternatives Main Product Mitratech TAP Workflow Automation 4.7 [(14)](https://www.softwareadvice.com/bpm/tap-workflow-automation-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.75Value for money - 4.36Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/) 4.8 [(647)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 4.60Customer support - 4.64Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6054)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15402)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13587)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3054)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.35Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price ## Mitratech TAP Workflow Automation Pricing and Plans Starting price: $4,500.00 Free Trial Free Version Basic $4,500.00 No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mitratech TAP Workflow Automation Features - Popular features found in Workflow Management Access Controls/Permissions Alerts/Notifications Approval Process Control Collaboration Tools Compliance Tracking Document Management Drag & Drop Forms Management Reporting/Analytics Search/Filter Third-Party Integrations - More features of Mitratech TAP Workflow Automation Activity Dashboard API Audit Management Audit Trail Business Process Automation Business Process Control Commenting/Notes Compliance Management Configurable Workflow Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Visualization Document Storage Email Management Forms Automation Graphical Workflow Editor Mobile Access Monitoring No-Code Process Change Tracking Process Modeling & Designing Real-Time Data Real-Time Reporting Real-Time Updates Role-Based Permissions Rules-Based Workflow Single Sign On Task Management Template Management Templates Workflow Configuration Workflow Management ## Mitratech TAP Workflow Automation Integrations Box Integration rated undefined from -1 review Google Docs Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review Microsoft SharePoint Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review ## Mitratech TAP Workflow Automation User Reviews Overall Rating 4.7 Ratings Breakdown 5 71% 4 29% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.8 Customer support 4.4 Functionality 4.3 Andrew C. Verified reviewer Veterinary 10000+ employees Used daily for more than 2 years Reviewed December 2023 It's a Lifesaver and a Game Changer 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's a user friendly and easily accessible tool. We've automated a dozen processes or intake solutions we had previously leaned on email and other less visible and non-reportable paths. Saved thousands of hours of chasing and low-value-added work over the years. Also the best support structure of any tool we use - we point to other vendors and say "be like TAP". Cons: TAP can do SO much that it takes time to build up that skill, and they continue to innovate so you have some reliance on their support for a time. Read More PP Poojitha P. Verified reviewer Education Management 51-200 employees Used daily for more than 2 years Reviewed January 2024 User Friendly 4 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: I appreciate the user-friendly nature of this tool, making it easy and straightforward to use. Additionally, the speed at which workflows can be developed surpasses that of numerous other workflow management tools. Learning to use the tool is a quick process, enabling users to start working with it in no time. Cons: Creating intricate workflows with complex logic in TAP proves challenging for me, as the conditional logics are constructed using formulas, demanding additional effort in both code composition and maintenance. The deployment process is carried out manually, and implementing a feasible rollback feature for specific changes is not currently viable. Read More KB Karthikeyan B. Verified reviewer Telecommunications 10000+ employees Used daily for more than 2 years Reviewed January 2024 Tata Communications Review 4 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: We can build the workflow without coding and easy to deploy Cons: Unable to reassign the request to Anonymous users. Real-Time TAT report is not available. Changes to the workflow are not impacting the inflight requests. Super admin is not able to edit all the fields. Read More ET Emily T. Information Technology and Services 10000+ employees Used daily for more than 2 years Review source Reviewed June 2016 You're losing time & money if you aren't using this tool 5 I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process each step of the way. The best part - you can configure each workflow yourself! You don't need IT involvement, you don't need to know how to code, you just need to know your process and you're ready to go. As for the company ThinkSmart, they are the most wonderful group of people I've worked with. They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips & tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level. Cons: I honestly can't think of something I don't like about the software. Read More IS Ita-livi S. Verified reviewer Financial Services 10000+ employees Used daily for more than 2 years Reviewed January 2024 TAP Block, Inc. 5 Overall experience with TAP is a positive one, our account rep and the consultant who helps us when we are configuring the tool have been really great to work with. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I like that it is a no-code system where you can learn to create workflows without having a person who need to code for you. It is self service and there are experienced consultants to help. Cons: One feature that TAP lacks is the ability to relaunch external requests when a vendor contact leaves and we need to have another person on the vendor side complete the required questionnaires. This is a huge part of the functionality we are look for TAP to be able to change and automate. Read More Justin H. Verified reviewer Law Practice 51-200 employees Used daily for less than 2 years Review source Reviewed October 2017 TAP is a transformative tool and a catalyst for streamlining complex, distributed processes 5 It is changing the way we approach streamlining complex, distributed processes. We love it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ThinkSmart Automation Platform (TAP) enables subject matter experts to redesign and streamline workflows for maximum efficiency and consistency. The forms designer is easy to use and chock full of feature options. The workflow designer allows a business analyst or other professional to design and build the workflow at the same time with a super simple drag-and-drop interface. None of this requires coding or programming experience. In our experience, the best ideas come from the front line people who are actually doing the work, and TAP allows us to quickly design, share, revise and launch workflows in a collaborative manner that empowers those people to focus on possibilities rather than limitations. The TAP platform is the best technology investment we have made in years and we feel like we are just getting started. Read More JR Julie R. Verified reviewer Retail 10000+ employees Used daily for less than 2 years Reviewed December 2023 Business Process Improvements 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of implementation and ease of use. We have expanded the use of TAP across the company. Cons: Nothing about the tool itself. We need more resources to implement workflows! Read More SM Steph M. Verified reviewer Legal Services 10000+ employees Used daily for more than 2 years Reviewed July 2022 Easy to Use, Quick functionality for thousands of Contracts 4 We've had a really good experience with ThinkSmart and automating our CDA and other workflows. It was easy to set-up as a quick move from another platform. Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Easy to set-up workflows and build in routes for approvals and signatures. Cons: The unknown cause of some issues that get fixed, but we don't know if they'll happen again. Reasons for choosing Mitratech TAP Workflow Automation We were already using it for another workflow in a department and decided to try it with only a couple months to build and implement. Reasons for switching to Mitratech TAP Workflow Automation Our contract was ending with another vendor and we were needing a workflow solution to move to quickly. Read More VR Verified Reviewer Legal Services 201-500 employees Used daily for less than 2 years Review source Reviewed October 2017 Use ThinkSmart to automate business processes and document. 4 Efficiency, effectiveness, lean processes etc. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The visualisation of workflow design makes it so easy to create automated business processes quickly. Cons: Lawyers require very specific document automation functionality and the document automation whilst fantastic can be a little bit unwieldy when creating legal documents (with clause sub-numbering, cross referencing etc). Read More YT Yuka T. Used daily for more than 2 years Review source Reviewed October 2017 Easy to configure and stood up our first workflow in one week. No programming! 5 1) Further roll-out e-signatures. 2) Able to create self-service legal documents which allows Legal to focus more on high value transactions instead of NDAs and the like. 3) Reduce turn-around time on change requests and bug fixes because we are not dependent on 3rd party developers or IT. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I have two: 1) Flexible - TAP can be configured to automate virtually any process. 2) TS team starting with Paul Hirner. Great partner. Cons: Self-help guide for admins needs to be more robust and searchable. An example is using formula fields...I had to email TS team 3x in order to figure out how to use it properly. Read More Showing 1 - 10 of 14 Reviews [See All Reviews](https://www.softwareadvice.com/bpm/tap-workflow-automation-profile/reviews/) ## Other Top Recommended Workflow Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3515) Recently recommended **50** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3010) Recently recommended **48** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **27** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **20** times Stuck Between Options? 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