# TeamTracks Software Reviews, Demo & Pricing - 2026 > Review of TeamTracks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bpm/teamtracks-profile --- [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / TeamTracks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # TeamTracks 2026: Benefits, Features & Pricing Wondering if TeamTracks is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview TeamTracks 5.0 [(7)](https://www.softwareadvice.com/bpm/teamtracks-profile/#reviews) Pricing Starting at $69.00 per month ### About TeamTracks TeamTracks is a business process management (BPM) application that helps companies automate, track and report on their internal processes. The solution helps capture data from multiple sources to create intelligent workflows and drive business metrics. Clients can access the self-service portal to add, edit and create requests according to requirements. TeamTracks can be used to track various processes related to service requests, engineering changes, software bug, product recalls and more. Wondering if TeamTracks is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. ## TeamTracks User Interface ## Popular TeamTracks Alternatives Main Product TeamTracks 5.0 [(7)](https://www.softwareadvice.com/bpm/teamtracks-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.86Value for money - 5.0Customer support - 4.86Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3054)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.35Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price Alternative Product [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/) 4.8 [(647)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 4.60Customer support - 4.64Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Visio](https://www.softwareadvice.com/flowchart/visio-profile/) 4.5 [(3282)](https://www.softwareadvice.com/flowchart/visio-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.17Customer support - 4.44Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/) 4.5 [(2255)](https://www.softwareadvice.com/project-management/lucidchart-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.36Value for money - 4.27Customer support - 4.42Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [process.science](https://www.softwareadvice.com/bpm/process-science-profile/) 4.8 [(106)](https://www.softwareadvice.com/bpm/process-science-profile/#reviews) Ratings Breakdown - 4.60Ease of use - 4.59Value for money - 4.67Customer support - 4.71Functionality Pricing Starting at €4.91 per month Get Price ## TeamTracks Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Standard Version $69.00 per user, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TeamTracks Features - Popular features found in Workflow Management Access Controls/Permissions Alerts/Notifications Approval Process Control Collaboration Tools Compliance Tracking Document Management Drag & Drop Forms Management Reporting/Analytics Search/Filter Third-Party Integrations - More features of TeamTracks Activity Dashboard Activity Tracking API Audit Management Audit Trail Business Process Automation Business Process Control Commenting/Notes Configurable Workflow CRM Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Storage Email Management Forms Automation No-Code Process Change Tracking Process Modeling & Designing Progress Tracking Project Workflow Role-Based Permissions Rules-Based Workflow Single Sign On Task Management Task Progress Tracking Template Management Templates User Management Workflow Configuration Workflow Management ## TeamTracks Integrations Zapier Integration rated undefined from -1 review FedEx Ship Manager Integration rated undefined from -1 review ## TeamTracks User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.9 Customer support 5.0 Functionality 4.9 Have you used TeamTracks and would like to share your experience with others? Maija P. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used daily for more than 2 years Review source Reviewed December 2025 Configurable RMA Portal 5 Renewity supported us in setting up a system aligned with our requirements. After that, we have been able to configure the system ourselves to support new products and additional workflows. While the system requires some time to learn to configure, it is easy for technicians to use. Our products are high-tech and have a low failure rate; therefore, we do not require an AI-controlled system to optimize efficiency or track large volumes of RMA cases, making TeamTracks a perfect fit for us. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Highly flexible and can be configured in almost any way required, and we can do the configuration ourselves. TeamTracks enables us to retrieve statistics in multiple ways. Cloud-based. Customer support has been great. Cons: The learning curve for configuring the system is quite steep, but it becomes straightforward once learned. Read More KF Karla F. Verified reviewer Machinery 11-50 employees Used daily for less than 2 years Review source Reviewed March 2025 TeamTracks - Canadian company with real people 5 We had looked at a lot of software, and demo'd with a number of companies. TeamTracks won us over with their honesty - there was no "glitzy" presentation, there was simply "here we are, here's what we do, and here's how we can help you" and that honesty was refreshing. A year later we are still communicating back and forth with the programmers, and it's like they are part of our business. Fantastic company to work with. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The instant "you are part of our team, let's make this work for you" was fantastic. Anytime we needed a meeting or had a question or needed another walk through, it was there. The communication and customer service is amazing. Cons: It took us a while to really figure out what we wanted, and so at times we had team members frustrated because they didn't communicate well internally - not sure that's really a TeamTracks issue though. Reasons for choosing TeamTracks The customer service, the price, the build and development time. Read More BG Benjamin G. Verified reviewer Electrical/ Electronic Manufacturing 1001-5000 employees Used daily for more than 2 years Review source Reviewed April 2025 Revamped RMA Portal 5 Overall we are very happy with our decision to move forward with TeamTracks. The RMA portal was implemented globally within our company and is used across all business units. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Highly configurable! Our company's RMA flow is complex however the team at Renewity worked closely with us to meet all of our needs. We were able to combine the work done previously on 3 different platforms all into one using TeamTracks. We also appreciated that the team was always readily available to answer questions and address issues when they arose. Cons: There were a few limitations for functionality which we take for granted on apps nowadays but none of these were show stoppers. Reasons for choosing TeamTracks Mainly the configurability, but also the visual appeal Reasons for switching to TeamTracks To combine all RMA portal functions into one place and to implement customer visibility Read More AH Alec H. Verified reviewer Financial Services 11-50 employees Used monthly for less than 2 years Review source Reviewed March 2025 TeamTracks a great upgrade on the already excellent Renewity /Frontlines RMA system 5 From the \[sensitive content hidden\] down, they understand the challenges OEMs face with off the shelf systems, so they have built a self configurable set of tools that allow partners like us to build solutions to make our team, serve providers and customer life easier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: TeamTracks is a highly configurable solution that allows OEMs like ourselves to build automated process flows. We have worked with the team to build an upgraded replacement for the already excellent Renewity / Frontlines RMA tool that we have used from them since 2013. The tool is easy to work with as are the implementation team, they really know their stuff. Cons: None, as the solution gives us the ability to adjust the tools, views and processes we make available to our team and partners. Reasons for switching to TeamTracks Enhanced features and configurability needed as we expanded our product and partner range Read More AD Aaron D. Verified reviewer Electrical/ Electronic Manufacturing 11-50 employees Used weekly for more than 2 years Review source Reviewed May 2024 RMAs and More! 5 Support team at TeamTracks is excellent. I've worked with them for years on the RenewityRMA product prior to upgrading to the TeamTracks product. This upgrade was a major advancement which allowed us to modernize our return process in ways we didn't even think would be possible. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Team Tracks is flexible and easy to use for configuring for any data collection process. When working with a diverse set of product return types, TeamTracks can adapt to highly custom material work flows, allow for technician guidance, reduction of unnecessary data entry, and customer engagement throughout the process. Cons: There is a bit of a learning curve to getting complicated workflows up and running. Reasons for switching to TeamTracks Increasing demands for data sharing with customers, automation, and workflow process controls. Read More PB Paul B. Verified reviewer Electrical/ Electronic Manufacturing 11-50 employees Used daily for less than 6 months Review source Reviewed June 2024 Great RMA management tool. 5 A very positive experience, the help and support during the setup and initial trials made this a very straightforward change to our RMA process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Much more modern and intuitive feel to TeamTracks, particularly from the customer's aspect. Several customers have fed back how much easier TeamTracks is to use than the previous Renewity RMA product. TeamTracks support are extremely helpful, and quick to provide assistance. Cons: Changing settings etc can take some time to work out at first. Finding what you need to amend can feel a bit daunting until you get used to the system. Reasons for switching to TeamTracks Multiple Repair Centres was not supported by RenewityRMA Read More EH Eli H. Verified reviewer Restaurants 11-50 employees Used daily for less than 12 months Review source Reviewed June 2024 Huge fan of this platform 5 Overall A+ experience. I really appreciate working with the whole teamtracks team getting our flow up and running. This platform is now a crucial part of our team's processes Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our initial use for this platform was to build out a custom returns process that collected good data and made it easier for our support team and warehouse to manage replacement parts. Everyone at our company loves the final flow, making the whole process much less manual and we have now thought of multiple other ways we plan to use the platform to build out structured systems! I feel like I have just scratched the surface of uses for this type of platform - Customization of every part of the ticket and flow - 3rd party integrations through zapier (& an API) - Data collection with built-in chart & diagram builder - Affordable and completely reasonable pricing - Customer support with teamtracks is excellent and very quick response time. They go above and beyond every time to help with issues we have had - no Code solution is so important for us, no software engineer time was needed to get this up and running Cons: \- there is a learning curve of how best to build out a track on your own - New product that features are still being built out Read More Showing 1 - 7 of 7 Reviews ## Other Top Recommended Workflow Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3517) Recently recommended **54** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3013) Recently recommended **50** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **29** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **21** times Stuck Between Options? 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