ABBYY Timeline Software

About ABBYY Timeline

TimelinePI is a cloud-based business process management solution that enables financial service companies, healthcare institutions, insurance companies and government organizations to analyze and manage business processes. The solution allows organizations to visualize process execution details and extract profile metrics for each process. Users can also identify risks, monitor process in real-time and receive alerts for non-conformance. TimelinePI allows users to analyze process instances and detect behaviours that are useful for operations. The can also define and process queries to find instances matching the conditions. It enables business to collect data from multiple systems and construct processes bridging those systems. The solution further helps in pr...

ABBYY Timeline Pricing

Pricing starts at $1000 per month.

Starting price: 

$1,000.00 per month

Free trial: 

Available

Free version: 

Not Available

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ABBYY Timeline User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 6 reviews

User Profile

Christian

Verified reviewer

Company size: 1 employee

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2019

Good for Academics

In general, I recommend ABBYY Timeline for business users who want to set their focus on the identification of specific cases, the visualization of process execution, or want to quickly and easily find bottlenecks, process problems, and improvement opportunities within their processes. Timeline Process Intelligence is also great for users who don’t want to code or do not have the coding skills, as the platform offers standardized point and click analysis tools to allow users to easily scope and define their own analyses and KPIs without the need to code or have advanced technology experience.

Pros

Identification of Cases worked out very well, as it has the exclusive feature, displaying process paths as timelines not as process model/schema as most of the other existing Process Mining Software s.a. Celonis. Direct comparison of two different process variants directly, as well as showing animations what the differences are very practical. Definition of own KPI criteria apart from throughput time and waiting time, such as Cost per Activity

Cons

No feature for Social Mining: It's not possible to create a Process Model from Resource Perspective, or doing analysis from Resource Perspective (Bottleneck Analysis, Working Time Analysis)

Reasons for choosing ABBYY Timeline

In my Bachelor Thesis I evaluated Process Mining Software from six different vendors.

prerana

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

The best end to end process Ananlytics

Best experience, gives free trail which makes it easier for us.

Pros

It has is fast, it does not need any integration or coding, It helps in accelerating your digital process It is very affectable, scalable and sustainable. I t has an industry like health care, insurance etc, which makes it very convenient for us. Here process IQ meets Conent IQ.

Cons

It works only when there is strong internet connection, otherwise, it is very slow

Amaan

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

November 2019

Good experience, a nice product

We use it for a variety of tasks internally.

Pros

Ease of use. Good user experience and also the interface is really good.

Cons

Sometimes it gets difficult to operate .

Tom

Company size: 501-1,000 employees

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2019

How we use Timeline

Using this software has not only made creating and implementing new processes easier but we now have an effective tool to share results to all audiences. Lots of options make it easy to find the right solution for every area of focus.

Pros

Our ability to visualize our processes has dramatically improved our efficiencies and made it easier for us to implement. We have quickly identified gaps or issues before we even started implementation.

Cons

Overall the system is very strong and not many complaints. Expect some time commitments in learning all the tools.

Anonymous

Company size: 501-1,000 employees

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2019

Amazing insights!

Timeline has helped us IMPROVE our processes due to seeing visualizations generated from the product. It has also helped get leadership on board behind some of our recent team restructuring decisions. Fantastic product!

Pros

This product lets us create visualizations of our processes that are very complex and convoluted. Without a tool like this, visualizations like this don't get done!

Cons

Has some bugs and there is a steep learning curve. Product support is good to help with this though.

Jeff

Company size: 51-200 employees

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2018

End-to-end complete visualization of processes

TimelinePI has a great technology that provides a lot of interesting results from the data available in your system and can show you hidden issues within your processes.

Pros

TimelinePI's technology is easy to understand and intuitive, it quickly gathers mountains of data in less than minutes and works with multiple back-end systems at one time to provide a central view of your data.

Cons

TimelinePI's technology has everything I was looking for and it works really well once it is connected to the systems which is when their stated “near real-time” visuals of your processes are available to examine.