We absolutely love Trainual: as a company, a team, and a product. It has become the foundation of our company and the place that we are working so hard to get all of the information. As we build this plane while flying it, we appreciate how easy it is to write down what we are doing so it is easier next time. Prior to Trainual, sometimes I felt like MacGruber holding things together with a paperclip and a gum wrapper based on my memory or other team member's institutional knowledge and now we can capture it all, sometimes in the moment. We plan to be using Trainual indefinitely.

There are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.

I have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.

Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only. If I wanted to I can track where my people are in the training process with the assessment trackers.

I love the fact that I have full control over everything within Trainual. Being able to add, remove, edit anything within Trainual is something all companies should want. We shouldnt have to ask for permission to add stuff to our training guides. I can start a guide and leave it until I am ready to publish. I can go back and forth without anyone seeing it or my work getting lost until I am submit it for publishing. It has banners, allows inserts of docs, videos, YouTube, and other apps. I can even record what I am doing on my computer with the Chrome extension. That is an awesome future. The cost is also good and you can store tons of information within it. The templates are also a huge help.

Personally after 1 year, I dont have a lot of negative stuff to say about Trainual. Anytime ive needed help, its been pretty easy. Maybe a suggestion/recommendation future would be cool. Something that can give you some tips or advice on how to make your current training guide better. More of a want then a con though.

been a good work tool to teach and learn collectively remote and in office

the ease of learning through visual and audio guidance at the computer, can replay when needed a refresher course.

Feeling like we are being monitored when using, getting reminders to watch videos we have not reviewed yet.

My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.

In theory, it makes the process of onboarding and training easy and efficient.

The set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.

It is truly amazing. The team at Trainual is so helpful and they really believe in the product.

Trainual is very easy to use and puts the power of learning into your team's hands. It makes it easy to search and give everyone access to learn and know anything they need.

Trainual still has room to grow when it comes to security customization and being able to send out user progress reports.

The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.

Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.

One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.

Easy to use and deploy. It is flexible yet simple to use.

It was hard to picture the whole outlay will be like. I would like to have a system chart that I can set up initially before I set out putting up SOP.

The ease of using Trainual is what I liked the most.

Haven't come across anything that I didn't like so far while using the program.

Trainual is great for any company that wants to build a one stop shop for all company and training needs.

It has AI technology and can be used remotely

The thing that I like least about Trainual is it has Limited Font options.

The ease of access to create content to share with the team for onboarding and other purposes

So far in my experience with Trainual I have not seen anything that I dislike

Once I got it set-up/implemented, it's easier than ever to create SOPs for our various teams. The new Chrome extensions have just made it all 10 times better!

The support is top-notch! The system is very intuitive for the end-user. Admins and users both love it.

Set-up can be a beast, but they do offer one-on-one support, migration services and a multitude of user guides, videos and training.

Trainual allows me to easily create and manage training materials, track employee progress, and ensure that everyone is up-to-date on the latest company policies and procedures. One of the standout features of Trainual is its user-friendly interface, which makes it easy for even non-technical team members to create and update training content.Another key benefit of Trainual is its ability to streamline the training process, reducing the amount of time and resources required to get new hires up to speed. With Trainual, our comprehensive training programs cover everything from onboarding to ongoing professional development, while tracking employee progress and completion.

Trainual allowed our company to finally have ONE place to store training collateral. The user interface is friendly and functional, with features that appeal to all learners. I love the option to embed video, something we could never do with stand-alone PDFs. I also value the search that allows me to find every training piece with keywords. When we complete quarterly/yearly audits this allows me to easily locate all items that need to be updated.Lastly, I love being able to parcel training out and not overwhelm new hires with all content at once. Our training modules allow me to give them only access to that day's material, which is topic specific. This allows me to create a learning journey for them at the pace they need.

The testing process. I like the idea of testing employees, but being allowed to retake a test immediately after not passing leads the employee right back to the quiz, where they then try to guess the answer based on elimination. I would like to see the option when we build tests to link it back to the step in the process that is where the answer resides. Then when the user misses that question they are routed back there to actually re-read the content for the answer.

Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven to be an efficient solution for streamlining our onboarding processes. The software's current capabilities have met our needs and facilitated a smoother transition for new hires.However, we acknowledge that there is untapped potential in the software that we have yet to explore fully. We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional features. Once we allocate the necessary time for these tasks, we believe the software will enhance our onboarding processes even further.Overall, we highly recommend Trainual for its effectiveness, and we are eager to continue unlocking its full potential.

One of the aspects we appreciate the most is the ability to provide consistent information to our new hires in a highly efficient manner. It allows them to progress through the onboarding process at their own pace. The inclusion of quizzes within the program has significantly enhanced the learning experience. It not only reinforces their understanding but also provides a way to assess their knowledge retention. We are looking forward to the access they will have to our standard operating procedures, once we have them added to the program. This will serve as a valuable resource, enabling them to refer back to important guidelines and processes as needed.

We would appreciate the capability for increases e-signatures without incurring additional expenses. It would be beneficial to have a solution that allows us to handle a higher volume of signatures without any added costs. Alternatively, if there was a more effective way to sign off on all policies within the program that would eliminate the need for additional e-signatures. This would simplify and streamline the process and would further enhance our onboarding experience.

Great product very happy

Love that we are able to contain all important training materials both internal and client-specific procedures in one easy to use platform

The search function could be improved. Like if I searched for a specific procedure for a hypothetical client named "Red" the search function will more than likely return values for other procedures that have the word "red" somewhere in the procedure. The first results should be based on of trainual name not what is contained within the body/text of each trainual. Causes lots of issues for us as our company name is Longs Peak. The word "peak" is commonly used in the investment industry both as a way to describe the market and also is used in a lot of different firm names.

Excellent experience overall. It is the back bone of policies, training and reference for our company.

This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.

The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.

Game changer for our team!

Trainual has impacted us greatly in the time we spend with our new hires. In the past, we would physically be in the same room for 8 hours with the person before they could get to work! Sometimes 2 people which meant 16 hours of 2 people time to get 1 person, possibly to understand! Well, those days are gone. 45 minutes in person! Everything else is completed via Trainual. Retention from the new hires has also significantly increased!

It took longer than anticipated for implementation. We had all the documentation in another system so the information was available. There was a definite learning curve in getting the system set up for our company. But we stayed the course, and we would do it all over again!

Trainual has helped our team with being able to find answers to processes quickly. Everything is at your fingertips and just a search away!

I have to say I love Trainual. It is easy to use, was easy to learn being a new user. The help feature, How-to's, and pro tips is a great resource for knowledge. The Trainual support team is very responsive and helpful.

The card view! Card view vs outline view - Feel that all users should have the option for the outline view to help organize trainings and search for trainings easily.

Very good! Aside from the quiz features.

Some things that I love about Trainual are the features where I can add media like videos and gifs.

There are a lot of ideas I have that would make Trainual more effective. For example, being able to play the videos right in Trainual without having to click a link and open a new tab. COLOR CUSTOMIZATION! I hate the light gray color for all of the buttons (save, next, etc) I wish it was literally any other color. But if it was customizable that would be even better. Also when creating a test there NEEDS to be an option to select how many questions/possible answers for a given test. Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions! What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong. And the “essay” exams are NOT FUNCTIONAL because there is no way for the Administrator to review and approve the submissions. It just says 100% no matter what they write. For the Quiz portion of Trainual I rate it a 2/5. There is so much more development that needs to be happening here. Otherwise it’s a good platform.

Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every step of the way to help me navigate when I've had questions.

As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training.

The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed.

Incredible. We use it all the time and it has become our document repository as well as our best asset in training.

I can create one training video with screen narration and push it out to my different teams rather than having to train each person individually.

It's definitely hard to get started making content. But that is more on the user than the service. Make sure you set aside time to work on this!

Easier training platform than the previous platform we used so there were fewer technical issues which saved us time fixing those issues during Training. It was a great experience overall.

The fact that we had to suddenly hire and train people in a short manner of time because of an unexpected surge of workload, the ease of transitioning to Trainual really helped. We were using a different software/platform before and it was a bit of a pain and we found Trainual a few months back before hiring, thankfully. Trainual is also perfect for our current needs. It's really easy to learn how to navigate around Trainual and learn how to use it from an Admin perspective. We didn't experience any technical issues along the way even from the user's side. I also liked the feature where you can see their progress in a detailed manner, like when did a specific user start on a course and when did they finish it.

There really aren't that many things I didn't like about it. I guess I would just push on considering adding more test styles/quiz styles. Additionally, I think we can add more details on the Reports, like the computed duration of how much time a user spent on a specific subject & course. Also, it'd be nice too if there was a feature where the courses & subjects are locked or set up to be taken in a specific order. These are the things on top of my head right now.

I would recommend it Trainual to everyone. It’s easy to use and with it being able to be used on the phone is a big plus. As I can use it anywhere I’m at.

I don’t have any cons with Trainual.

Improves my training process, it makes a huge difference. Employees have a very good idea on what to do before they even start their first day on the job

its great for documenting SOP's so that new staff have a step by step process on how to complete a task. No more micromanaging each new recruit, this will save you thousands of dollars in wages. Trainees are a liability and not productive until they're trained up correctly. Trainual will get them there much faster.

Sometimes completing our core values test can glitch. New employees can lose everything they've written and have to start again.

Overall, I love Trainual's software and who they are as a company. They have a good product. Although it may be missing some things, those are things they are working on. They provide great resources for business owners and managers. I love the videos, webinars, articles, whatever it is that they put out there. It is always GOLD! And not to mention, very relevant.

I love how easy it is to use. They come out continuously with updates that help the ease of use, I think. I like the option of incorporating tests/quizzes. It's easy to add in different media formats as well.

Trainual has great bones and structure. They are constantly evolving and implementing improvements which I appreciate, however, I do wish for a more complex or more functions in the testing/quizzes and a way to organize topics into Categories or Folders (which I know is something they are working on).