# Tray.io Software Reviews, Demo & Pricing - 2026 > Review of Tray.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bpm/tray-io-profile --- [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / Tray.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Tray.io 2026: Benefits, Features & Pricing Wondering if Tray.io is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Tray.io 4.9 [(11)](https://www.softwareadvice.com/bpm/tray-io-profile/#reviews) Pricing Starting at $500.00 per month ### About Tray.io Tray.io is an Integration Platform as a Service (IPaaS) software that provides businesses with tools to build customizable workflows and integrate required third-party applications according to requirements. Using the drag-and-drop builder, professionals can add branches, loop connections, boolean conditions, break loops and various other elements in the workflows. Tray.io allows organizations to maintain a log of identified issues and connect existing data center applications with cloud systems. Developers can secure confidential data through single sign-on (SSO) capabilities and search/filter through logs to streamline debugging processes. Additionally, it lets supervisors undo/redo workflow steps, add descriptions and sort them using custom labels. Tray.io offers an API, which enables businesses to integrate the platform with various third-party applications, such as Slack, Zendesk, SendGrid and more. Pricing is available on annual subscriptions and support is extended via live chat, phone and an inquiry form. Wondering if Tray.io is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. ## Tray.io User Interface ## Popular Tray.io Alternatives Main Product Tray.io 4.9 [(11)](https://www.softwareadvice.com/bpm/tray-io-profile/#reviews) Ratings Breakdown - 4.09Ease of use - 4.67Value for money - 4.80Customer support - 4.64Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/) 4.8 [(647)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 4.60Customer support - 4.64Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6050)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3053)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.35Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15393)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13582)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price ## Tray.io Pricing and Plans Starting price: $500.00 per month Free Trial Free Version Copy of Basic 1 $500.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Tray.io Features - Popular features found in Workflow Management Access Controls/Permissions Alerts/Notifications Approval Process Control Collaboration Tools Compliance Tracking Document Management Drag & Drop Forms Management Reporting/Analytics Search/Filter Third-Party Integrations - More features of Tray.io Activity Dashboard Activity Tracking AI-assisted Development AI/Machine Learning API Application Management Business Process Automation Business Process Control Cloud Data Integration Configurable Workflow Custom Development Customizable Dashboard Customizable Fields Customizable Forms Customizable Templates Dashboard Data Connectors Data Extraction Data Import/Export Data Integration Data Management Data Mapping Data Quality Control Data Security Data Storage Management Data Synchronization ERP integration ETL Graphical Workflow Editor Integration Management Integrations Management Iteration Management Multiple Data Sources Pre-built Connectors Process Modeling & Designing Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Reporting & Statistics Role-Based Permissions Rules-Based Workflow Template Management Templates User Management Version Control Web Services Website Integration Workflow Configuration Workflow Management ## Tray.io Integrations Marketo Engage Integration rated undefined from -1 review Copper Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review Intercom Integration rated undefined from -1 review JIRA Service Management Integration rated undefined from -1 review See all 123 integrations ## Tray.io User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 9% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.7 Customer support 4.8 Functionality 4.6 Have you used Tray.io and would like to share your experience with others? Ummu Habibah M. Verified reviewer Telecommunications 1001-5000 employees Used daily for less than 12 months Review source Reviewed July 2022 Good functional option 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: Notification and processing of work-in-progress are made possible by the program. In the decision flow, the decision-making process is effectively transmitted across levels. We've saved a lot of time by using this. It is also possible to access the remarks and troubles stored in the cloud at any time from any location, allowing for a faster resolution of the challenges. Cons: It takes quite a time become familiar with the processes, but a lot of help is available through a quick email inquiry or personal chat with the support team. Other aspect of the software has no problem with us so far. Read More BW Ben W. Verified reviewer Hospitality 5001-10000 employees Used daily for more than 2 years Review source Reviewed July 2023 Tray.io saved the day 5 Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: We needed a solution for our incident management system to grab data from Workday and populate records in the ITSM system so we wouldn't have to manually update those tables. Tray does a great job of going and reading a report we generate on the Workday side... sifting through it and comparing data in our ITSM... and then updating our ITSM tables accordingly. We have it run the workflow each morning so it keeps our ITSM system "up to date" with fresh data. Cons: There's a bit of a learning curve, but I've found that the customer support techs are really helpful and genuinely want us to succeed with their product. Read More sk sarvesh k. Verified reviewer Events Services 51-200 employees Used weekly for more than 2 years Review source Reviewed March 2025 Easy to use platform with custom logic and easy to track 5 Very customisable tool for custom logic build with multiple CRMS Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We can track all logs and also we can retrigger failed ones with whichever step want to retry Cons: Difficult to track logs in case of workflow have large loop Read More Greg C. Verified reviewer Computer Software 11-50 employees Used weekly for less than 12 months Review source Reviewed February 2021 A great middleware for custom api connections 5 I've worked with Tray on a few client based projects and they have been amazing to work with everytime. Whenever someone brings up the need to connect some cloud softwared that doesn't have an out of the box connector or they need just a bit more than is offered we look to Tray to fill that gap. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Tray team is there to help with your configuration needs. Setting up calls as needed from requirements through implimentation and post deployment support. This software helps with automating between 2 cloudbased systems like Zendesk and Salesforce adding an extra layer of communication between the 2. Cons: This can be tuff to configure on you aren't utilizing one of their "out of the box" connectors. However, their team is there to support your if needed. Read More XV Xavier V. Research 11-50 employees Used daily for less than 12 months Review source Reviewed June 2017 Tray io allows us to automate several cloud based platforms. We've had a great user experience! 5 Automation Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Ability to automate with other cloud based platforms. Ability to mold the tool through its advanced user interface. Also caters to the non-technical person. Cons: Would be great if there were videos on how-to implement some of the integrations. A user group/forum for newbies would be much welcomed Debugging interface could be more user friendly SF integration for new variables can be quite complex - would love some videos on how / to: Not enough trigger options for workflows Quarterly webinars on how to use each of these features would be much welcomed. I feel that these sessions would fill up rather quickly, being that the advanced configuration features are a hit or miss. I dont have much else to say at this point. My experience using Tray has been, for the most part, positive. Vendor Response Thanks! Replied June 2017 Read More DR Davi R. Used daily for less than 12 months Review source Reviewed June 2017 Very well done service, lots of functionality 5 Powerful integrations between different services. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Tray has helped us solve a lot of integration challenges. It has a lot of functionality and is very powerful. Cons: Some of the settings could be a bit more intuitive and documentation could be a bit better. But this is entirely to be expected with a complex product. This is not a knock on the service - just an observation of one thing that could improve. Vendor Response thanks! Replied June 2017 Read More DA Dan A. Computer Software 51-200 employees Used weekly for more than 2 years Review source Reviewed June 2017 Tray.io has enabled us to set up simple integrations quickly! 5 This software helps us set up integration workflows for use within line of business departments. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It doesn't take a lot of time to set something up. As long as you know what you'd like to happen- it's possible to set it up that way in Tray. I also love how Tray visualizes the workflows, they're easy to understand and share! Cons: If you're not using one of their standard connectors, be prepared to understand JSON and various API methods. Vendor Response Thanks! Replied June 2017 Read More VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for less than 12 months Review source Reviewed March 2019 Tray.io Easy to use 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Very user friendly, and great ETL tool to get data from one place to another. Cons: The cost model is not the best. Also if one fails they all fail and will not go past the failed record. Read More AV Amit V. Used weekly for less than 2 years Review source Reviewed June 2017 Tray is a powerful platform that helps connect data between all the systems I love! 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Good team, iterates fast on feedback, has a really really flexible product. Almost overwhelming picking from all the things you can do! Cons: Can be tough to figure out as a business user - ultimately, their team can help you or you can use a predefined set of recipes. Not too different from any similar SaaS connector. Vendor Response Thanks! Replied June 2017 Read More JW Joseph W. Used weekly for less than 2 years Review source Reviewed July 2017 Tray has SIGNIFICANTLY decreased the amount of time required for me to integrate with my data! 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: \- Great UI - Lots of powerful connectors - Amazing support team, nice to work with - Very powerful without a ton of expense Cons: \- Debugging workflows can be hard (but it's getting better!) - Organization of multiple workflows is a bit simplistic Vendor Response . Replied July 2017 Read More Showing 1 - 10 of 11 Reviews Load More Reviews ## Other Top Recommended Workflow Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3515) Recently recommended **51** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3008) Recently recommended **51** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **29** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **17** times Stuck Between Options? Our experts can help you compare Tray.io with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice