About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses.

Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.

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Supported Operating System(s):

Web browser (OS agnostic)

1,666 Reviews of Wrike

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(754)

754

4 stars

(625)

625

3 stars

(178)

178

2 stars

(49)

49

1 stars

(33)

33

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1666 results

May 2020

User Profile Picture

Gabriel from Galonet Tech Corp

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

5.0

May 2020

I've researched & tested every major player in the "project management" space and Wrike Leads All

Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.

Pros

I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.

Cons

I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.

Reasons for Choosing Wrike

Simply a better option for my needs with loads of configurable features and well thought out interface.

Reasons for Switching to Wrike

Wrike is a more robust platform for my needs and allowed me better efficiency in managing large projects while collaborating with clients.

January 2021

Laetitia from Kicking Pixels

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2021

Wrike for small businesses

Pros

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

Cons

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Reasons for Switching to Wrike

The ability to have external collaborators join specific projects

June 2021

Oscar from Infosites

Company Size: 11-50 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

June 2021

Hands on Wrike Project Management

All in all, this software and application provides complete communication and sharing with the working team. Updating timelines and scheduling resources is integrated and much easier to do, keeping the team updated.

Pros

We like Wrike most for its ease of use. This software is intuitive and very easy to use from the start. It also provides updated content to help users with their functionality as well as the best practices, as listed in the website.

Cons

Wirke's sub-tasks was an improvement when compared to the previous version, but it needs more polishing... It would be good to be able to filter sub tasks from timelines and reporting.

Reasons for Choosing Wrike

Ease of use, ease of deployment, cost.

March 2021

Lane from PraxiTek LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

March 2021

Not a Project Management Tool

Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic project management (including effort estimation) is very high compared to Wrike's competitors. The free, Business, and Professional versions are missing one very basic and essential component of basic project planning. The UI is pretty good, but a bit clunky. Most painful has been my experience working with the sales reps and customer engagement staff -- when I've raised my concerns (that the Pro and Business editions missed a very basic project planning capability, which requires an up-sell to overcome; and that the cost of entry for small teams is excessive when the gap is filled)... I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers. This was the third time over the last 15 months that I've engaged Wrike to see whether we can find common ground, whether there is any flexibility, or whether they are willing to try to meet their customers half-way, and the answer is still "no" on all three fronts. I promised myself I'd stop giving them chances and move on. There are other solutions in the project planning and project mgmt space, so I am moving on.

Pros

First, this is a pretty good tool for: 1. Nested task lists that look like a project plan 2. Task board views (if not on the free plan) 3. Customer-facing task-list dashboards

Cons

The description for the Pro plan states clearly "Full project planning and collaboration" and for the business plan "Robust work management with customization and exec reporting". But neither plan will total up work estimates for a project based on sub-task level of effort. Let that sink in for a moment: a "full project planning" tool that does not total up expected effort for the project plan. Yes, you can get that, but only if you buy the Resource Allocation addon for another 15 per user. Resource allocation is not the same as basic project planning (which must include level of effort estimation) Also, the interface is a bit clunky for quick-edits and quick-adds of sub-tasks.

Reasons for Switching to Wrike

I thought Wrike would work better. But in the end, without project effort estimation (through summing sub-task work effort hours), Wrike is pretty useless as a project planning / mgmt tool. I'll be switching back.

Response from Wrike

Replied April 2021

Thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate your bringing this issue to our attention.

April 2021

Justin from JBA Creative

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

Wrike: The only software you'll need for complete CRM control!

I've utilized several brands of project management software and I keep coming back to Wrike. The level of detail available is unmatched in the industry and for a company that thrives on attention to detail, this is a no-brainer.

Pros

Everything! Once onboarded and trained, Wrike does everything (and more) that's needed to track projects, organize campaigns and communicate with fellow team members.

Cons

It is a very robust software, so a fair amount of (initial and ongoing) training is required. However, it is time well spent!

Reasons for Switching to Wrike

We needed something more robust. Trello worked well initially but as our marketing team requirements increased, so did our ability to track and manage at a higher level.