--- title: "zenphi Software Reviews, Demo & Pricing - 2026" description: "Review of zenphi Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bpm/zenphi-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Business Process Management Software](https://www.softwareadvice.com/bpm/) / zenphi Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/bpm/zenphi-profile/reviews/)[Alternatives](https://www.softwareadvice.com/bpm/zenphi-profile/alternatives/) # zenphi Review Custom quote Free trial 2 plans Wondering if zenphi is right for your organization? Our Business Process Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview zenphi 4.9 [(21)](https://www.softwareadvice.com/bpm/zenphi-profile/reviews/) Pricing Pricing available upon request ### About zenphi Zenphi is an enterprise AI workflow automation and AI agents platform that helps organisations automate high-volume business processes, deploy AI quickly, and maintain full control over how AI operates. Designed for mid-sized and enterprise organisations, Zenphi combines AI agents, no-code workflow automation, and enterprise governance in one platform. Teams can automate complex processes across IT, HR, finance, legal, procurement, and operations without extensive development or unpredictable per-execution costs. **Build AI Workflows in Minutes with ZAIA** ZAIA, Zenphi's AI workflow builder, turns plain-English instructions into complete, customisable workflows. Describe what you want to automate, and ZAIA builds the workflow with actions, conditions, approvals, and AI steps. Review, modify, test, and deploy without writing code. **Enterprise AI Agents with Built-in Governance** Embed AI models such as OpenAI, Gemini, and Claude into structured business workflows. AI can analyse documents, extract information, classify requests, identify risks, generate content, and support operational decisions. Unlike AI agents with broad access to enterprise systems, Zenphi allows organisa... tions to control AI access and actions at the individual workflow-step level. Configure model usage, prompts, permissions, approval requirements, and execution rules. Combine AI intelligence with deterministic business logic, human oversight, and auditable execution. \*\*Popular AI Workflow Automation Use Cases\*\* - AI document processing: Extract, classify, validate, and route information from invoices, contracts, forms, and supporting documents. - Intelligent inbox automation: Analyse incoming emails, identify intent, extract requests, and automatically route work to the appropriate teams. - Invoice and procurement automation: Extract invoice data, match purchase orders, detect discrepancies, and trigger approvals. - Employee lifecycle management: Automate onboarding, offboarding, access provisioning, and employee requests across business systems. - AI-powered compliance monitoring: Validate documents, identify missing information, flag risks, and escalate exceptions for review. - Construction field reporting: Analyse site reports and call transcripts, extract operational data, detect potential safety incidents, and trigger alerts and approvals. - Contract and legal workflows: Classify incoming documents, extract key terms, generate agreements, and coordinate reviews. - Customer and service operations: Classify enquiries, summarise interactions, update records, and automate follow-up tasks. - Management reporting: Consolidate operational data, generate AI-powered summaries, and distribute reports to stakeholders. - Approval workflows: Automate multi-stage approvals with dynamic routing, conditional logic, reminders, and escalation rules. \*\*Built for High-Volume Automation\*\* Zenphi uses workflow-based pricing, with no per-user, per-tenant, or per-execution fees on paid plans. Run the same workflow thousands of times without additional execution charges. AI model consumption may incur separate usage costs. This makes Zenphi especially suitable for repetitive, high-frequency operations involving large numbers of employees, customers, vendors, or transactions. \*\*Connect Your Business Systems\*\* Automate processes across Google Workspace, Microsoft Entra ID, Salesforce, HubSpot, Slack, Jira, Asana, and other business applications using native actions and APIs. \*\*Trusted Enterprise Automation\*\* Zenphi supports 4,900+ organisations across 70+ countries, including teams at Google, Gordon Food Service, Daily Harvest, Emerson College, and NYC Department of Education. ISO 27001 certified. HIPAA compliant. CASA Tier 2 verified. From your first AI workflow to enterprise-wide automation, Zenphi helps you move from AI experimentation to scalable, governed business operations. Do you work for zenphi? [Manage this product listing](https://www.g2.com/products/zenphi-group-pty-ltd-zenphi/claim_requests/new?auto=true) Wondering if zenphi is right for your organization? Our Business Process Management Software selection experts can help you in 15 minutes or less. ## zenphi User Interface ## Popular zenphi Alternatives Main Product zenphi 4.9 [(21)](https://www.softwareadvice.com/bpm/zenphi-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.75Value for money - 4.95Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/) 4.8 [(648)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 4.60Customer support - 4.64Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.40Value for money - 4.34Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price Alternative Product [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3086)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.34Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price ## zenphi Pricing and Plans zenphi has two plans. Professional and Ultimate are custom-priced. Free trial Professional Workflows-based Designed for teams ready to harness the power of AI, save time, cut operational costs, and streamline collaboration… Professional plan includes: - Document AI - Gen AI - Role Based Security - Implementation & Migration Services - AI Data extraction - Unlimited users - AI workflows - AI Studio do design and deploy AI agents - ZAIA — AI automation assistant - Approval workflows - AI agents Admin panel Ultimate Workflow-based Perfect for automating processes across multiple teams with a need for centralised governance and enterprise-grade support… Ultimate plan includes: - Unlimited users - AI Data extraction - AI Studio do design and deploy AI agents - ZAIA — AI automation assistant - Approval workflows - AI agents Admin panel - 30 AI Agents - Centralized Governance - Role Based Security - Gen AI - Document AI - Custom Branding - Multi-region Support - Data Encryption - Security Assessment for RFP - Implementation & Migration Services Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does zenphi pricing compare to alternatives? Explore how zenphi's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | zenphi4.9[(21)](https://www.softwareadvice.com/bpm/zenphi-profile/reviews/) | Pricing available upon request | Available | Not available | 4.8 | | [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/)4.8[(648)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) | $19.00 /mo | Available | Not available | 4.7 | | [Asana](https://www.softwareadvice.com/project-management/asana-profile/)4.5[(13,779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) | $10.99 /user/mo | Available | Available | 4.4 | | [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) | $9.00 /user/mo | Available | Available | 4.3 | | [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) | $7.91 /user/mo | Available | Available | 4.3 | zenphi4.9[(21)](https://www.softwareadvice.com/bpm/zenphi-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.8 - [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/)4.8[(648)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) * * * Starting price $19.00 /mo Free trial Available Free version Not available Value For Money 4.7 - [Asana](https://www.softwareadvice.com/project-management/asana-profile/)4.5[(13,779)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) * * * Starting price $10.99 /user/mo Free trial Available Free version Available Value For Money 4.4 - [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) * * * Starting price $9.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) * * * Starting price $7.91 /user/mo Free trial Available Free version Available Value For Money 4.3 ## zenphi Features - Popular features found in Business Process Management Access Controls/Permissions Approval Process Control Business Process Automation Collaboration Tools Data Import/Export Document Management Drag & Drop Reporting/Analytics Task Management Third-Party Integrations Workflow Management - More features of zenphi Accessibility Active Directory Integration Activities Activity Dashboard Activity Tracking AI Copilot AI Text Generation AI Text Summarization Alerts/Notifications API API Connection Audit Management Audit Trail Autonomous Task Execution Business Process Control Calendar Management Chat/Messaging Commenting/Notes Communication Management Compliance Management Compliance Tracking Configurable Workflow Content Management Cross-system Integration Customizable Branding Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customized Branding Data Security Data Visualization Dependencies Document Approval Document Generation Document Storage Email Management Employee Directory Employee Onboarding Flows Forms Automation Forms Management For No-Code Development Generative AI Graphical Workflow Editor Integrations Management Intelligence Knowledge Management Lifecycle Management Mobile Access Monitoring Multi-step Planning Natural Language Interaction No-Code Pre-Built Modules Proactive Assistance Process Analysis Process Change Tracking Process Design Process Modeling & Designing Process Overview Process Routing Progress Tracking Project Planning/Scheduling Project Workflow Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Project Tracking Reporting & Statistics Role-Based Permissions Rules-Based Workflow Search/Filter Single Sign On Task Progress Tracking Template Management Templates Updates User Management Version Control Web Forms Workflow Configuration ## zenphi Integrations LinkedIn for Business Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Microsoft SQL Server Integration rated undefined from -1 review MySQL Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review Smartsheet Integration rated undefined from -1 review See all 59 integrations ## zenphi User Reviews ## zenphi customer ratings - Overall rating: 4.9/5 - Total reviews: 21 ### Rating distribution - 5 stars: 19 reviews (90%) - 4 stars: 2 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.8/5 - Customer support: 5.0/5 - Functionality: 4.8/5 --- ### A very helpful and knowledgeable team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Lovely! If we ever need to build out more complex flows within our organization, Zenphi would be my first email. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Unmatched customer support! Every person I spoke with at Zenphi was helpful and knowledgeable, and they helped me (a non-technical person) understand flow logic and empowered me to build my own. We also chose them out of all of the companies we vetted because of their commitment to security. #### Cons I think Zenphi has great use cases for IT, operations, etc. but our marketing use case wasn't complex enough at the end. --- ### Good, not great. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. At this point it feels like the productivity boost we're seeing from using this tool is worth the development time and monthly fees. It would be nice if the results of a flow felt-more app like, especially for dashboards #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to set up chain of actions to accomplish the task at hand, integration with Google Drive has worked well for us, the primary reason we adopted this tool. #### Cons The interface is a bit rough and requires more pointing, clicking and dragging then I think are necessary. There are functions, such as selecting tokens, where some redesign, such as a persistent token picker window, would alleviate a lot of repetitive action. It would also be great if the dashboard function could work more independently of the larger Zenphi interface. We have some tech-phobic users, and they find the dashboard interface too cluttered and difficult to use. --- ### Zenphi Workflow Automation Convert - Overall rating: 5/5 - Reviewer: Tim K. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Wonderful. Great. Fun. Challenging. New Mindset. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is built around Google Workspace which is great for orgainzations whose business has Google as their core software suite. #### Cons Some of the the flow elements can be confusing to understand for a non-technical user. But after a little trial and error testing workflows this has proven to be a minimal hindreance. --- ### Excellent support, low learning curve to use product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fernanda and Aravin have been incredibly responsive, more so than I've ever experienced with tech support. I've enjoyed learning to modify and create my own flows to automate processes that were previously manual. #### Cons Search function occasionally just doesn't work. Editing tables manually can be a bit laborious, although I rarely need to do so. --- ### Streamlining our Operations with Zenphi - A Game Changer for our Logistics Workflow - Overall rating: 5/5 - Reviewer: Suzy R. - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Zenphi has solved a number of inefficiencies in our Workflow processes, particularly in automating manual works such as Order tracking, Invoice and Inventory Management. By automating these repetitive tasks, we've been able to focus more on strategic decisions and improve customer service. For instance, Order updates are now automatically communicated to both our Team and Clients, reducing human errors and delays. This has significantly streamlined our operations and freed up time for our staff to concentrate on higher-value activities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about Zenphi is its seamless integration with Google Workspace. As a Logistic Company, we rely heavily on Google sheets, Gmail and Drive for our day-to-day operations, and Zenphi automates our processes effortlessly without needing complex coding. The user-friendly drag-and-drop interface allows my team to quickly build workflows, and the ability to trigger actions based on real-time data is a massive time-saver. #### Cons While Zenphi had an Incredible tool, I think it could benefit from more advanced repeating features. Although, it provide some insightful metrics, having more customizable dashboard views will help us better visualize the impact of our workflows and identify potential bottlenecks more easily --- ### Unmatched flexibility, great results - Overall rating: 5/5 - Reviewer: Mallory W. - Industry: Education Management - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered We use Zenphi in multiple operations-related process in school, and very happy with the tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zenphi helps a lot with multiple processes we have to automate within the school — from creating certificates to students to communicating with parents about the field trips. The great thing is that the tools is so flexible, that we’re not limited by the templates, and as long as you figure out how it works and how to configure the actions, the sky is the limit. We’re literality able to automate anything. #### Cons The learning curve is not that short, especially for someone without a technical background. But again, after you get the idea, it becomes super easy and fast. --- ### I feel like a nocode programmer - Overall rating: 5/5 - Reviewer: Daniil S. - Industry: Financial Services - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered We make new integrations with our Jira every day to automate absolutely all the routine activities of system administrators. Tasks are now closed automatically because Zenphi works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to work with Google Workspace and easily build HTTP Requests and receive requests from other systems. Ability to work with Google Workspace and easily build HTTP Requests and receive requests from other systems. #### Cons Sometimes, in the text editing field, when I substitute a variable with @, the text is moved to the next line. This is not very convenient, because I wanted to keep my hands on the keyboard and not add a variable through the menu, when it is possible to do it through @ --- ### It's like magic! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Phenomenal! The product is fantastic and has taken an irritating workflow and turned it into a magical, easy to use tool that everyone on my team can use. The Zenphi team is more than fantastic when it comes to support and service. Plus, I've had the opportunity to learn from their [SENSITIVE CONTENT HIDDEN], who is an outstanding leader with a passion for his customers, his people and his product. It is rare to see a leader with technical prowess, passion and leadership strength like [SENSITIVE CONTENT HIDDEN]. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Google Suite and we have struggled to find a workflow automation product that specializes in Gsuite. When I stumbled on Zenphi I was more than a little intimidated, but the team is AMAZING! Truly, every concern I had about being able to conceptualize and easily implement our workflows disappeared when I started working with this team. I'm tech savvy, but I'm not a programmer and this product/team makes it easy to get excited about workflow design. #### Cons I feel like I needed the team to hold my hand through the initial workflow design and implementation. It might be easier to conceptualize for someone who has more experience in this arena, but for me, it wasn't something I was comfortable doing with out a little help and some guidance. Luckily, the team is fantastic and I have felt so well taken care of through their support and service. --- ### Sleek, simple, powerful, fun - Overall rating: 5/5 - Reviewer: Jeremy G. - Industry: Computer Software - Company size: 11-50 employees - Product usage: a free trial · weekly - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered A great product t I wish I had the means to use fully. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros • EXCELLENT VISUAL APPEARANCE: zenphi's clean, simple, elegant design makes it a pleasure for your users to work with Zenphi. • DOCUMENT MANAGEMENT: Zenphi is built on Google Docs, the world’s leading platform for collaborative work. With the help of the zenphi bots and analytics engine, you can track every action that a user takes and then set processes to automatically execute or trigger actions based on user actions. • UNLIMITED ENTRY POINT: zenphi has been designed in a way that allows you to scale and grow your data as your needs evolve. Multiple entry points are available for any user and each entry point can be customized to meet your specific business needs. With Google Analytics available as an option, you can track every view or action taken by users. #### Cons It’s important to know what the competition is doing, but you need to focus on how you’re going to differentiate and stand out. At the moment, it's a little expensive for covering all use cases on the lower end. The price is high enough that it would be hard to justify it for a small side project. For example, one would need to make a very large number of requests on the free tier to make it worthwhile. --- ### Zenphi saved our team of data analytics about 40 hours of our worktime - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 1001-5000 employees - Product usage: less than 1 year · monthly - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used to email our IT department back and forth for days to get approvals whenever we needed access certain data based we're using to built on-demand dashboards. With Zenphi it's really a set-and-forget flow, when we just need to fill-in one form, then the automation kicks in, and we get our approvals much faster with much less hustle. As far as I understand, our access also automatically gets canceled after the approved timeframe (usuallym from a couple of days to a couple of weeks). #### Cons The UX is not as intuitive as with Zapier or other tools our team was used to. Also, Zenphi has so much actions to choose from, that it's sometimes confusing which one should be a better fit. On the upside, the support team is always accomodating and eager to help --- Showing 1 - 10 of 21 Reviews [See All Reviews](https://www.softwareadvice.com/bpm/zenphi-profile/reviews/) ## Other Top Recommended Business Process Management Software [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23647) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15781) Recently recommended **0** times [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) **4.5** (3726) Recently recommended **0** times [Visio](https://www.softwareadvice.com/flowchart/visio-profile/) **4.5** (3284) Recently recommended **0** times Stuck Between Options? Our experts can help you compare zenphi with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice