It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.

Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.

It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.

Great task-management software at an affordable price - JIRA is a great solution for a small business.

Jira has been good tool to help us organize and execute our team's work. I'd hope to find more flexibility in views and the like in JIRA, but as it's focus is on software teams I understand.

There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful,  having multiple metrics about the project progress.

Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.

Customer service is outstanding. Great for companies to use as a ticketing system for logging issues, creating tasks and projects etc.

Overall experience is very nice with jira because of it's inclusive price & good features.

I really like the ease of use. It s very versatile and i like the customer support.

I love the integration with bitbucket because I can relate commits, pull requests and branches to an amount os cards on Jira, what is great for maintenability as well as for management.

We've had developers tell us that they hate JIRA because everything is just too confusing.

It's an amazing tool for working together across departments specially in big organizations. It's great with tickets - tasks or bugs.

Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.

Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.

In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.

I like having the ability to “tag” other colleagues until tickets and messages. I also like the integration ability with some of our other tools.

I love that you can make recommendations and they listen to you and implement the changes which are great.

I like it is easy to use and even the price is not high for what it offers. I have been using these over the last years every day at my work and is perfect.

Great teamwork/collaboration tool with a great overview of the project and its progress, I would highly recommend this product for any software implementation.

Nice and friendly interface in the latest versions. Great power when it comes to managing permits and creating workflows.

The overall experience is good, it can be better on certain costumization fields and profile managment.

The lone thing I hate is that it is somewhat costly with regards to additional items.

I like most the versatility and the ease of use. It is designed in an intuitive way and the user experience has been great.

I feel like there is a ton of customization and all the appropriate fields are there. I love the burn down to see if we are on track with our sprint and I also love the kanban board.

I liked most in JIRA is ease of use and helpful. It helps us in tracking project and its tasks so that we can get more clarity on project outcome and its implementations.

Jira was great for what I needed it for; bug reporting. However, as someone who it took a while to learn, I am happy that is all I had to do.

We needed a help desk system that is reliable and performed the functions we wanted. It fit the bill perfectly at a cost that didn't break our bank.

Jira works great and allows to access and change boards very easily. It is a great way to communicate with the team due to the great features.

It’s a great program that helps organizations stay on top of project completions or important customer interactions.

Helps categorize, filter, share issues with great ease. There are so many good features that I love, it's hard to list over a review.

The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.

Also the issue tracking system is awesome. I used other service desk solutions in the past but Jira is best among them.

It's great to have a single place where we can document epics/features/stories/tasks. It's a great integration with third-party tools like Git.

UI isn't pretty, lends itself to be confusing because of the UI.

Gets The Job Done But Clunky With Limited Views.

Monitoring, tracking and searching for work is difficult.

It is well integrated with all the toolset of Jetbrains, quite good integrated with VCS (github, bitbucket, etc).

Overall good, good toll for defect/enhancement tracking.

After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.

The user interface and supporting agile are wonderful on this tracking system.

Still has some bugs, glitches and UX issues that can be rather annoying at times.

Ease of deployment comes first, the integration with TeamCity (CI) and the IDEA IDE itself is another thing worth mentioning, I also like the Android app.

Comes with plenty of integrations so one can customize as needed. Everybody at our company loves this product.

A lot of custom fields and options to customize issue tracking experience. Great customer support from Jetbrains.

Manageability of your projects issue is really good that you can manage your or create issues or new functionality to be add as a priority bases.

I love its UI and UX, it really makes using YouTrack a pleasure.

The main downside of youtrack is the lack of learning facility. It took me a long time to figure out how to use it to the fullest, to take advantage of the enormous potential right away.

YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost).

I also especially love its Git integration, which makes working it with a second nature when you are coding and you want to make a commit.

The functions are really helpful, and the interface is really user-friendly. The capability to create custom workflows and generate custom fields is something I particularly appreciate.

We tried a free version. It has many great tools for project management.

Great super search feature and also good workflow customization.

Pricing is based on storage so that is really very helpful. You can do custom queries to search for bugs, and my team uses it every day during the agile meetings.

There's a lot of unknown features that aren't apparent easily.

But the greatest thing is that you can freely use it with user limits on your own servers.

Easy to use for administrators, programmers, project managers and issue reporters. Definitely recommend for small and medium-sized teams.

Excellent integration with Git. Customisable according to our needs and easy issue assignment or reassignment.

You track comes with a lot of built in feature for different types of team setups. It help teams organize the tasks and priorities very well.

The upgrade process between different distributions like, war, jar, docker is not always the easiest.

Creating dashboard widgets is super useful. It’s easy to use for programmers, product managers and QA people alike.

Integration without problems, the look and functionality of the application. Using @ guarantees collaboration, the individual posts resemble a social network and not a working tool.

Sprints are super easy to create and automatically brings the unresolved issues back. Customization of user profile.

From a user perspective it's annoying. From an API developer perspective, it's annoying.

Nothing everything is ok I am using it daily for tracking my team tasks.

Excellent tool for tracking product development projects.

This software is easy to use and doesn't take too long to learn. I was up and running within an hour of getting my rights to it.

Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.

YouTrack helps us keep track of tasks in a simple and effective way.

I have not come across anything that I feel is negative about this software but I think the admins here might need more training because I am not getting all of the notifications I need.

For me this is the best issue management  software so far. I've used others like Jira, but I really enjoy using Youtrack.

US Dollar

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.


Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.


A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.



LongDescription

Commenting/Notes

Milestone Tracking

Project Workflow

Employee Management

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Web App Development

Status Tracking

Visual Workflow Management

Release Planning

Idea Management

Application Management

Source Control

Due Date Tracking

Time Tracking

Compatibility Testing

Customizable Reports

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

Charting

Progress Tracking

Workflow Configuration

Task Scheduling

Ad hoc Reporting

Change Management

Marketing Calendar

Continuous Delivery

Traceability

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Strategic Planning

Project Management

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Product Roadmapping

Knowledge Management

Mobile Development

Public Dashboards

Communication Management

Supports Agile

Resource Management

Calendar Management

Test Library Maintenance

Goal Management

Collaboration Tools

Assignment Management

Data Import/Export

Continuous Deployment

Build Log

Risk Management

Process Modeling & Designing

Testing/QA Management

Test Case Tracking

Media Planning

Audit Trail

Version Control

Private Dashboards

Configurable Workflow

Project Time Tracking

Test Run Tracking

Mobile Access

Planning Tools

Requirements Review

Requirements Management

Capacity Management

Compliance Management

Vendor Management

Training Management

Agile Methodologies

Issue Scheduling

Issue Management

Data Connectors

Resource Scheduling

Supports Scrum

Configuration Management

Deliverables Management

Marketing Automation

Roadmapping

KPI Monitoring

Stakeholder Defined Attributes

Forms Management

Workflow Management

Ticket Management

Percent-Complete Tracking

Defect Tracking

Budgeting/Forecasting

Recurring Issues

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Jira Software offers flexible pricing. 

Small teams: $0 per user/month for up to 10 users
Growing teams: $7 per user/month for 11 to 10,000 users

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