It's good software. There are things they can improve to be a reference, there aren't a lot of user options out there.

It's very easy to use and most of the features you need to work on QA with (or without) a team are here. Filters, priority, easy to put images, enter device details and you can customize the interface to your bug report!

There are some interface decisions that I didn't like: in the board view I couldn't delete my cards; I would prefer horizontal scrolling to be visible full-time (without having to scroll to the bottom of the page to see it). If you work alone on a project, there is no need for the "My Dashboard" area. When a Bug is created it automatically shows "open" and sometimes this is not real. A bug is opened when it is ready to be fixed (tested as a bug), the software may provide some backlog, such as a "waiting" status.

Bugasura is a very simple bug tracking tool among all the other tools I have used. It has an intuitive UI. JIRA, github integration is awesome to those users. Soon others features are coming too as I read. For small companies it is a boon to get such good tool in less price with so much of features. Support and support people are also very good.

Very few things I don't like about it and that is disappearing day by day. I can log the bugs in the tool and they are being resolved. would like to have version tracking in it.

While uploading the screen shot please enable the copy and paste option and enable the links in description part in my opinion please enable the links in description part once after submitting the raised bug.

Good very easy to use and I faced issue while integrating with jira.

Analytics reports and chart option is given , support me to write an effective bugs and assign it , Bugasura is the best and powerful bug tracking tool It has lot of great features.

affordable pricing, seamless migration, boost agent productivity & end-user satisfaction. Best-in-class IT support, efficient ticketing system with modern Ui . analytics and dashboards you've been looking finally exist

It's a workflow-powered tool , You get top traceability ,It's an environment most teams know , Requirements and Test Management

All our teams loved it. We're are using it extensively. Bugs and Issue has became easier.

User interface is very good and easy to understand.

1. Bugs logged for Bugasura are taking to much time to get resolved. 2. It has Github integration but most business like ours use Bit Bucket, so we cannot take advantage of that.

I can now track my bugs, that's all. It's all I need.

I like that it interfaces with Trello, which I also use.

Too many features. I was a user of debugle.com which had only the critical features for me and had a very clean interface. Bugasura has an interface that is truly a 'basura'. Too many buttons, too much on the screen. I work on a laptop, not on dual screen 30' monitors.

I am a startup tech lead. I don't want to spend a lot of time customizing my bug tracker. I loved the simple signup with bugasura and hence decided to get it on board because I don't want to spend time managing the tracker. I want to get back to coding.

None as of now. Will update.............

Great experience so far.

Very few tools like Bugasura have focused on user experience over anything else and that makes Bugasura good for me and my team. Easy, efficient, and smart mechanism to report defect both in quick manner as well as detailed one. The best part I like is how the entire thread of communication (comments) are maintained as those are vital details from defect detection till defect resolution and keep them to refer in future is central for a defect management process. Dashboard is again an amazing piece of work done by the tool creators it give entire picture at a glance ( per customizations) in very intuitive fashion. Needless to mention that the App of Bugasura is very nice and enhances the ease of ensuring the efficiency and availability of entire system.

Not sure if this supports video attachment now, last time one of the user in my group talked about it. I believe video attachments (larger size, sometime) should be allowed. Theme modifications and Customization panel (GUI) to admin user could be good things to have.

1. Live Support for the open and closed bugs is looking good. completed/total bug is a good choice for clear understanding. 2. Side navigation is perfectly designed to display the current window to the user. 3. Apps display on the home page on every tab has perfectly UI. 4. On hovering to the app on the homepage, adding the functionality of copying the app link is a good move. 5. Adding an intercom messenger button is good but it would be better if a. It displayed a cross icon instead of a down arrow icon when it is opened. b. user had an option to minimize it instead of displaying it on the page all the time. 6. Displaying gifs according to the functionality when no data is available is a perfect and attractive idea. 7. UI of displaying issues as a list and as a board is well designed.

It may have some more functionalities like writing and reviewing test cases, changing the status of bugs according to their life cycle etc. Also, there are some bugs in the application that I think need to be fixed. 1. On the homepage, the alignment of the icon with the tab text (Private, Public, Contributes Projects) should be the same. 2. On clicking the "Create New Project" button on the homepage a dialog appears. If the user clicks on the information icon displayed after the private toggle, the information window that appeared is overflowing the dialog. 3. Navigation from "Projects" and "My Dashboard" from side navigation is on the same route. If that's the functionality then only 1 should present mentioning both the title. 4. If the user clicks on "Restart Tour" from side navigation then tour functionality should be performed. 5. When a user clicks on the "Manage" option from the side navigation, items in the stacked navigation should be the same all the time.

We use this extremely useful tool to get an overall track of all the issues being faced by the teammates and the vendors on our various platforms. The issues get tracked in real time with a proper resolution being followed up thus increasing the overall experience.

Currently it's going great nothing as such faced as of now of critical nature.

Standardize Bug Reports: - It helps structure the thinking and execution of tests, as well as guide novices in producing helpful bug reports without much effort. Moreover, you're using the same tool for browser and mobile-based testing to generate a bug report with an image flow (screencast) from two separate sources. This greatly reduces the friction and dread of yet another bug report when you are testing a buggy sprint/release. - Great on its own and as a JIRA integration - Add-on tool which can help with reporting and managing bugs, but it shouldn't uproot your processes, it's more of something that you can leverage to streamline, set up, recording, and reporting of any testing efforts. - Exploratory testing is where I find many bugs, so being able to quickly report bugs while I'm testing in this manner is appreciated. - Easy workflow, so training doesn't take much time.

Simple overall concept, yet it does require some training (although minimal) to grasp the workflow and main benefits. It doesn't tie back to your test case tool (which will usually have a pass/fail and reporting feature). It that sense you might feel like using either tool but not both. So the question will be which one are you going to drop? - That being said, I've heard of teams abandoning the test case suite to "save time". This always makes me raise my eyebrows, but since there's no abandoning reporting, you'll find bugasura as a preferred go-to tool.

We are using Bugasura at SelectorsHub to raise and track the bugs. SelectorsHub users found it very easy to raise bugs and at the same time it made our life so much easy to track those bugs and fix them. It's been more than 6months we are using it and it is saving a lot of time and energy for us. Now we need not to ask our user what browser or what OS you are using, we get it auto filled like wise many other things which made our life so easy.

1) User friendly UI. 2) Every aspect of both the end bug reporter and bug fixer has been taken care. 3) It has made so easy to raise bug and track them with the features like it auto fill the information like browser, OS system etc.

It's been more than 6months but we didn't find anything bad about it.

I have used this product for about 4 months now and what I like the most is that it keeps getting improved as per our needs. I remember when I started using it, there was only one way integration possible with Jira but then the sync was implemented both ways. It is the most simplest tool I have used so far compared to the other options available. I can have multiple teams inside one tool and also have multiple projects within those teams. The best thing is that I can also bring my clients inside it. Client onboarding is also very easy and flawless. Support people are also very humble. Overall, it's the best bug tracking tool.

Nothing as such to dislike about it. In the recent past I was encountering increase in loading time but it is getting improved as I can see from the social media posts and also from the live support.

I have used bug trackers that are slow. As our project size grew, things slowed down. Our fellow devs and QA wanted something that is fast to work with.

Today, we have 80% of what features we need. We let go the need of a few features to get Bugasura but the decision is worth it. Over time I hope Bugasura would certainly have 100% of what we want.

Overall, the product has been a massive help for our small development team. We currently use it daily to track bugs across a few of our own products. The software was simple enough for use as we did not want an issue tracker with everything else like project management etc as we do not need those as we have another product used by everyone for that (as we manage other projects which do not have bugs)

The software is easy to use and get to grips with. The interface allows for direct image pasting from clipboard which is a nice feature. The statuses are easily customised for your teams requirements and bug references can be customised for each product we have.

It would be nice to see a few more configurable lists of data, such as, the field for "Feature Name" that is a free text field and is our team generally leave this as default as we do not want to have to type the name of a feature for each bug. A dropdown list would be better with a configurable list behind it. Additionally, it would be nice to see some configurable custom fields. So that we could add things live "Version" as a field. Rather than the current set of data such as the OS and Browser (which are useless for us)

Reporting bugs is super easy with Bugasura. I love the fact that there is a Chrome reporter and Android reporter that makes my job faster and easy.

Anything we wanted the team has been super responsive and hence there are no cons that stay.

Ease of Use is the main reason why I would go with this application. I also got good support during the period of usage and the support is ready to hear.

As a CI/CD platofrm developer and architect for software application have used apps like GitHub Issues, BugZilla and Atlassian Jira. The app distinguishes itself by being less cluttered and ease to use. The data and issues are clearly visible in the Dash Board. The Simplicity is its USP, and accordingly hits the sweet spot for most requirements.

Compared to applications like Jira, the functionality is not huge and diverse. Jira is highly customizable and is the gold standard as far the range of functions are concerned in this area. However it has integration with Jira if necessary for complicated requirements. Didn't explore it, as we didn't have those requirements.

Excellent software, I have recommended to use across the globe, so we have started using across multiple countries

Ease of Use and simple to stakeholders with the dashboard

Key features need improvements are Resolution Time, Deadline for Issues, Flexibility of Kanban view with addition of new stages

We are using it not just as a bug tracker but also an issue tracker where we manage our new features and associated bugs. So far the experience is smooth. No issues faced. Support is pretty good.

I think this is perfect for team sizes up to 50 people.

If Google is = Knowledge, Apple = Bench March for Quality, Then Bugasura is = Wisdom with quality, Just close the eyes and go for it is worth investing

Easy to Log, View, Customise, Yet to integrate with other products like jira or slack.

At time finding difficult to log the bugs for eg Annotations can be better, for Mac users while using track pad screen is fluctuating,

Bugasura is helpful for us in tracking and closing the bugs. It makes our work easy and generates project-wise bug status reports.

Bugasura is helpful for us in tracking and closing the bugs. It makes our work easy and generates project-wise bug status reports.

1. For every login system is asking for an “upgrade plan” and to end that process it gets more time to get back to the project page. 2. While entering the bugs, the tool is loading for a long time. 3. While we are uploading more than one image, we are unable to rearrange it. 4. For the projects ‘creating a milestone’ option is missing. If it is available in bugasura it is great to achieve project task allocation.

Tracking and reporting bugs are very easy and seamless.

Nothing as such. This tool provides me all the features that are required to report and track bugs and it is all I needed.

UI of the Product is very simple and easily been understood by developers and other project team members. Also appreciate the response from the support team for the query raised.

Need to have options to add customize issue types

We use Asana for Project Management and it doesn't double up as a bug tracker as much as we want to. That's why we wanted to use a dedicated bug tracker. We loved Bugasura but there was no integration to Asana. When we connected with their team they said they have it in roadmap and started prioritising it for us. This enabled us to move. Also, once we did that, we love the speed at which Bugasura enables us to move our bugs.

Asana integration is coming soon as per the roadmap. Otherwise this would have been a big con for us. We would be using the integration soon.

Excellent

I am really happy from this software. It's very easy to use and very easy to find the bugs through this software. Highly recommended.

Still trying to find out the cons. When it will be found will definitely add in the cons.