Miruni

RATING:

5.0

(7)
Overview

About Miruni

BugReplay saves you time by creating the perfect bug report: a recording of your screen synchronized with all the diagnostic data that engineers need to diagnose and fix issues fast. Our innovative bug reporting and productivity tool will save you time and make your life easier. A BugReplay report includes a screen capture (either a video or a screenshot) and automatically captures all the data you need, including javascript logs, network traffic, server logs and exceptions, and environmental details about your browser and your computer. This means that members of your team won't have to go back-and-forth with a million questions, such as "what operating system do you use?" or "do you have cookies enabled?". BugReplay also makes it super easy to communicate with you...

Miruni Pricing

Our pricing model is based on team size and usage. We also offer completely customizable pricing plans to meet the needs of each of our customers.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Your Reports Dashboard
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Miruni Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Miruni

7 Reviews

User Profile

Katherine

Verified reviewer

Writing and Editing, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Saved Me Time, The Most Valuable Thing

We have a branch that is currently creating a software product for public use, and BugReplay has been invaluable in helping test and find the bugs in that product. Our whole dev team are huge fans, as am I!

PROS

It saves me so much time for debugging and getting our products fixed. Instead of the old debugging process, which was: ping the developer, ask them to remote into my computer, try and recreate the bug, fail a couple of times, finally recreate it, have them dig into the logs and figure out why and where it was happening, and then finally fix it. Now I just click a button, record the bug, fill out some details, and send it in.

CONS

From my perspective, there aren't a lot of cons to this software, more nitpicky things. At first, I didn't like the lack of integrations but over the last couple of months they've added more of my favorites (like Zapier) so I can't complain there. Their customer service is also excellent and thoroughly answers my questions too. I could do with more blog posts though - those are always fun, but infrequent!

Iddo

Internet, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Its not a bug report if its not on Bugreplay!

we use Bugreplay for almost all of our issue reports

PROS

Bugreplay greatly reduces misunderstandings between developers and QA engineers. The Bugreplay screen recording usually contains the entire necessary context for solving any issue.

CONS

Chorus uses Okta to manage all of its users. Bugreplay only supports google login currently. SSO login will be a great addition to Bugreplay!

Reason for choosing Miruni

Before Bugreplay we used other screen recording softwares. we also used to copy requests information from the browser's Developer tools. we encountered 2 main problems with this approach: 1. The screen recording did not capture network traffic, which is usually needed for debugging issues. 2. the issue reporter didn't always understand which requests information needs to be copied. copying just the fail requests didn't always work for us, as some failures are a result of a response given by another request. with Bugreply screen recording feature, 99.9% of the time we have all the required context for debugging the reported issue

Dominik

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2019

Need to have for modern software teams

PROS

Simplified and improved our interactions from the entire team, when interacting with Engineering. Helped us streamline how we resolve issues and reproduce them + makes every engineer's job much easier: they now have the data to understand what was going on for users. Works well in combination with tools like Logrocket or Fullstory

CONS

The speed of creating a snippet can be improved (from processing + number of clicks), but that's minor

maxim

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

This this the best tool on the market to capture the Network tab

PROS

There are no other tools that can easily capture network tab and replay.

CONS

Sometime we fill performance issue when the bug not recorded , but it's happening rarely

Reason for choosing Miruni

There is no good alternative

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Perfect bug reporting tool

PROS

This is really fantastic tool! It's easy to reproduce the issue like never before. Very useful software for both tech engineers and the QA team. Affordable price.

CONS

There are no significant issues with it.

Dor

Internet, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2022

Bug replay is awesome

PROS

The ease of use of the product and the value i get from it.

CONS

Sometimes recordings take a long time to appear.

Eyüp

Financial Services, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

BugReplay EO

Catching my mistakes is a big deal. I spend less time now

PROS

I spend less time debugging now. Debugging is also very easy

CONS

Sometimes it has problems with the screen recording part. Registrations not registering

Reasons for switching to Miruni

Better in some cases on performance

7 Reviews