About Zoho BugTracker

BugTracker by Zoho is a cloud-based bug tracking solution designed for businesses of all sizes. Key features include bugs automating, bugs viewing, file sharing, bugs dashboard, forums, time tracking and user administration.

BugTracker allows managers to record bugs with details such as severity and due date and assign them to users. These bugs can be viewed and tracked. Reporting allows users to keep track of logged as well as resolved bugs. An email notification keeps the team informed about the creation of and updates regarding bugs.

Users can create their own fields and workflows. An interface used by an organization can be personalized with the configuration tools offered by BugTracker. The solution can be integrated with multiple apps such as Zo...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

136 Reviews of Zoho BugTracker

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(92)

92

4 stars

(39)

39

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 136 results

September 2018

Geetika from Creo Softech

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

September 2018

Zoho Bug Tracker

Very Good.

Pros

I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.

Cons

I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.

September 2020

Logan from The Fulham Group

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Love this bug tracking software

Love the product and for the money, great investment.

Pros

It was so easy to use and setup new user to account.

Cons

Free software database space is small. Hit it after logging less than 50 bugs.

Reasons for Choosing Zoho BugTracker

Price of product and easy of use

Reasons for Switching to Zoho BugTracker

It was painful to use, forgot how to write formulas. No way to attach logs to bugs

August 2019

Dan from Jeroboam Group

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

August 2019

Zoho Bugtracker

Pros

I used this software at my last company for development projects between the development side of the house and the business units. It gave us the ability to review and track bugs on the custom software that the team was developing. The business units were able to test in QA and give immediate feedback to the business analyst as well as the development team.

Cons

We ran into a bug, that basically certain individuals were not getting the notices or were able to respond back to bus or track where the development team was in regards to fixing the issue.

November 2020

David from DMIC

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great System for Bug Tracking

Pros

Very easy to use - i use Zoho Project quite a bit - but this weas great just to use to bug track with some contractors

Cons

nothing to report that was bad, am very happy

Reasons for Choosing Zoho BugTracker

Slimmer easier to use

August 2020

Dwi Agus from PT.ICP Cipta Prima

Verified Reviewer

Company Size: 11-50 employees

Industry: Management Consulting

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Best bug tracker for me

Good bug tracker than other, but still have a cons. but everything its ok. Zoho bug tracker give me what I need

Pros

I like this Zoho bug tracker because the price it's not expensive but, there is no option to get plan unlimited storage. This software really easy to use and have a good widget

Cons

There is no option to get plan unlimited storage. and option account level less complete

Reasons for Choosing Zoho BugTracker

Because the price and interface zoho it's number one from other