Bugzilla vs Rollbar

RATING:

4.1

(134)

Bugzilla has 134 reviews and a rating of 4.13 / 5 stars vs Rollbar which has 262 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (134)
4.5 (262)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 9, 2023
January 4, 2024
Pros/Cons
  • Pros

  • Performance is good, better than JIRA. It's easy to automate bug reporting with Bugzilla, it has an API to interact with the system.
  • Best for small companies who wants to start up with less budget.
  • Cons

  • Little difficult to customize as per project needs. Difficult to attach large files while reporting bugs.
  • Reporting is a limitation for Bugzilla. For me, to keep close track of workflows, Bugzilla just fails me and it's why I changed to another system.
Read all user reviews
  • Pros

  • Has a great integration with our software stack (python + django)so setup is easy and it captures a great amount of debugging information out of the box.
  • I love the amazing way simple it is to coordinate with various dialects. Following customer side javascript is overly helpful with full stack follows to show you precisely what turned out badly.
  • Cons

  • Working with large amounts of instances of the same error or warning can get very frustrating because of the limitations of RQL.
  • I think it is weird to click on the error timestamp to go to the traceback, but I don't know if there is another way. Also, website does not work well on mobile devices.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos