Shortcut vs Open DevOps

RATING:

4.6

(363)

Shortcut has 363 reviews and a rating of 4.59 / 5 stars vs Open DevOps which has 272 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (363)
4.5 (272)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 23, 2023
August 23, 2023
Pros/Cons
  • Pros

  • This makes it easy to convey to our users what timeframe they can expect to have things resolved and new features released.
  • So easy to use and lots of ways to customize to work for your team. Their blog is helpful and Customer Service team is.
  • Cons

  • Some technical bugs that come about (and no way to avoid upgrading versions) because it's a web app. Mobile app could also use some work.
  • I have not come across any least features as using it for very limited purpose to report and track the project tasks and hours.
Read all user reviews
  • Pros

  • I love how they've tackled complicated processes like reporting, budget management, and customer feedback in a way that's easy to understand.
  • Easy to integrate with bitbucket. Easy to integrate third party apps like slack, zephyr and many more.
  • Cons

  • Especially in latest version of their UX, the navigation sucks.
  • Sometimes, the navigation between different tasks and/or sprints can be a bit confusing.
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos