About Raygun

Raygun is a cloud-based networking monitoring and bug tracking application. It is suitable for large and midsize organizations across a variety of industries and offers crash reporting, user monitoring, user tracking, deployment tracking and integrations with other software. On-premise deployments are also available. Raygun’s crash reporting features allow users to identify where clients encounter errors, crashes or performance issues and alert appropriate team members to problems. Workflow management tools help users to organize issue resolution. Raygun also provides full stack application monitoring. Users can view lists of clients, track session information and analyse how end users interact with applications. Diagnostic information and workflow tools help ...

Raygun Pricing

Crash Reporting: Discover, diagnose, and resolve every error and crash affecting your users. Annual plan - $40 per 100,000 events, per month. Monthly plan - $60 per 100,000 events, per month. ---------------------------------------------------------------------------- APM: Uncover server-side performance bottlenecks right down to code level. Annual plan - $80 per 100,000 traces, per month. Monthly plan - $120 per 100,000 traces, per month. ---------------------------------------------------------------------------- Real User Monitoring: Monitor real user sessions and improve your frontend performance. Annual plan - $80 per 100,000 sessions, per month. Monthly plan - $120 per 100,000 sessions, per month.

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Not Available

Raygun error groups
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Raygun Reviews

Overall Rating

4.37

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Showing 1 - 5 of 18 reviews

Patrick

Company size: 2-10 employees

Industry: Program Development

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

December 2020

Easy to use.

Collection of Performance-Data and Crashlogs.

Pros

With only two Lines of Code I get all the Crash-Information for my Xamarin Apps. It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience. I would compare it to Jira, on how the Errors appear and get Tracked.

Cons

That it shows me, that my code is still not perfect...

Reasons for switching to Raygun

I left a Company with a Testing Team and extreme Bureaucracy and in my new Company I have Access to Raygun. So I am Comparing a Testing Team with Jira and our shitty Bureaucracy to Raygun: Shitty Bureaucracy forced me to write a UI Test with JIRA XRAY for every Feature and Bug with a complete manual on wich button to press with screenshots. Then if a Tester has some time (wich they dont) they would run that test. But mostly we did the testing our self because our pointy haired manager would let the sprint fail, because of not done tests. All in all, there was to much overhead. With Raygun we instantly get notified if something new happens and can deploy a fix faster than doing the testing ourself. Also it's far more cheaper.

Yassine

Company size: 51-200 employees

Industry: Human Resources

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

May 2022

The worst RUM software

I would not recommend using Raygun: It's time and effort wasted. Better to use New Relic, Datadog, Scout or Sentry

Pros

The website/marketing looks good but the solution is terrible.

Cons

The customer support is not helpful. The metrics are not correct. The user interface is difficult to understand. There are many misleading information. This solution is not usable.

Reasons for choosing Raygun

The price seemed better

Reasons for switching to Raygun

Raygun is not usable and full of errors.

Charles

Company size: 51-200 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2020

Know your problems before your users

Pros

Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user.

Cons

Sometimes the event grouping does not work exactly as expected but that could be user error.

Reasons for switching to Raygun

The biggest reason is we use custom error codes in e application. Rollbar did not allow us to easily search for those errors in a timely manner.

Muhammad

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2020

Raygun

Pros

Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun. And no rate limiting is great. Although I wouldn't wanna keep hitting raygun all the time :D

Cons

It could become difficult go through each each and every instance of an issue, would be great to have a more concise reporting around a single issue a better snapshot/image/overview of an issue.

Shoeb

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

FUNCTIONALITY

5

December 2020

Very helpful software

Overall i find it very helpful in tracking and debugging the errors, have played an important role in improving the quality of product.

Pros

I like how the errors are classified per app. And the level of detail provided for the error, like the users affected, history of the error etc.

Cons

Not able to send notifications to people when a particular error reoccurs.