--- title: "Raygun Software Reviews, Demo & Pricing - 2026" description: "Review of Raygun Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bug-tracking/raygun-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Application Performance Management Software](https://www.softwareadvice.com/category/4140-application-performance-management/) / Raygun Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/bug-tracking/raygun-profile/alternatives/) # Raygun Review From $40/month Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Raygun 4.4 [(23)](https://www.softwareadvice.com/bug-tracking/raygun-profile/#reviews) Pricing Starting at $40.00 per feature per month Top Alternatives ### About Raygun Raygun is a cloud-based networking monitoring and bug tracking application. It is suitable for large and midsize organizations across a variety of industries and offers crash reporting, user monitoring, user tracking, deployment tracking and integrations with other software. On-premise deployments are also available. Raygun’s crash reporting features allow users to identify where clients encounter errors, crashes or performance issues and alert appropriate team members to problems. Workflow management tools help users to organize issue resolution. Raygun also provides full stack application monitoring. Users can view lists of clients, track session information and analyse how end users interact with applications. Diagnostic information and workflow tools help users identify, reproduce and resolve problems. Support is offered through email, in-app chat and over the phone for enterprise-level customers. Do you work for Raygun? [Manage this product listing](https://www.g2.com/products/raygun/claim_requests/new?auto=true) ## Raygun User Interface ## Popular Raygun Alternatives Main Product Raygun 4.4 [(23)](https://www.softwareadvice.com/bug-tracking/raygun-profile/#reviews) Ratings Breakdown - 4.26Ease of use - 4.06Value for money - 4.0Customer support - 4.27Functionality Pricing Starting at $40.00 per month Alternative Product [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) 4.5 [(200)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.96Value for money - 4.20Customer support - 4.54Functionality Pricing Available upon request Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(381)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.63Functionality Pricing Starting at $10.00 per month Alternative Product [Uptime.com](https://www.softwareadvice.com/network-monitoring/uptime-profile/) 4.7 [(54)](https://www.softwareadvice.com/network-monitoring/uptime-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.42Value for money - 4.51Customer support - 4.52Functionality Pricing Starting at $1.00 per month Alternative Product [Retrace by Netreo](https://www.softwareadvice.com/app-development/retrace-profile/) 4.3 [(76)](https://www.softwareadvice.com/app-development/retrace-profile/#reviews) Ratings Breakdown - 4.16Ease of use - 4.30Value for money - 4.18Customer support - 4.15Functionality Pricing Starting at $35.00 per month Alternative Product [Dynatrace](https://www.softwareadvice.com/network-monitoring/dynatrace-profile/) 4.6 [(86)](https://www.softwareadvice.com/network-monitoring/dynatrace-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.27Value for money - 4.19Customer support - 4.48Functionality Pricing Available upon request ## Raygun Pricing and Plans Starting price: $40.00 per month Free Trial Free Version Basic $40.00 per feature, per month No plan information available ## Raygun Features - Popular features found in Application Performance Management Access Controls/Permissions Alerts/Notifications Data Visualization Event Logs Monitoring Reporting/Analytics Resource Management Root Cause Analysis Server Monitoring Uptime Reporting - More features of Raygun Agile Methodologies API Application Management Assignment Management Audit Management Audit Trail Backlog Management Bug/Issue Capture Bug Tracking Code Repository Integration Collaboration Tools Commenting/Notes Customizable Reports Diagnostic Tools Drag & Drop Email Management FTP Monitoring HIPAA Compliant Incident Management Issue Tracking @mentions Performance Metrics Real-Time Data Real-Time Monitoring Real-Time Notifications Secure Data Storage Single Sign On Tagging Task Management Ticket Management Transaction Monitoring Trend Analysis Workflow Management ## Raygun Integrations Bitbucket Integration rated undefined from -1 review BugHerd Integration rated undefined from -1 review Slack Integration rated undefined from -1 review YouTrack Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Asana Integration rated undefined from -1 review See all 17 integrations ## Raygun User Reviews ## Raygun customer ratings - Overall rating: 4.4/5 - Total reviews: 23 ### Rating distribution - 5 stars: 14 reviews (61%) - 4 stars: 6 reviews (26%) - 3 stars: 2 reviews (9%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (4%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 4/5 - Functionality: 4.3/5 --- Have you used Raygun and would like to share your experience with others? ### A brilliant tool that has helped debugging and developing - Overall rating: 5/5 - Reviewer: Daniel H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We have been using Raygun for several years and it has been brilliant.We have Raygun set up in all of our dev environments and it has been easy to setup and it's our "go-to" tool if an error occours.It has been the first thing we implement in all of our solutions for error tracking. #### Cons My only downside to Raygun is that I have noticed that when looking at a particular exception with a large amount of exceptions it can be hard to find a specific exception - would be nice if there was a graph similar to the one on crash reporting main screen that the user can use to select specific time frames to see error count rather than going back to the crash reporting main page to change the date time. --- ### Easy to use. - Overall rating: 5/5 - Reviewer: Patrick K. - Verified reviewer: Yes - Industry: Program Development - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Collection of Performance-Data and Crashlogs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros With only two Lines of Code I get all the Crash-Information for my Xamarin Apps. It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience. I would compare it to Jira, on how the Errors appear and get Tracked. #### Cons That it shows me, that my code is still not perfect... #### Reasons for switching to Raygun I left a Company with a Testing Team and extreme Bureaucracy and in my new Company I have Access to Raygun. So I am Comparing a Testing Team with Jira and our shitty Bureaucracy to Raygun: Shitty Bureaucracy forced me to write a UI Test with JIRA XRAY for every Feature and Bug with a complete manual on wich button to press with screenshots. Then if a Tester has some time (wich they dont) they would run that test. But mostly we did the testing our self because our pointy haired manager would let the sprint fail, because of not done tests. All in all, there was to much overhead. With Raygun we instantly get notified if something new happens and can deploy a fix faster than doing the testing ourself. Also it's far more cheaper. --- ### The worst RUM software - Overall rating: 1/5 - Reviewer: Yassine B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I would not recommend using Raygun: It's time and effort wasted. Better to use New Relic, Datadog, Scout or Sentry #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The website/marketing looks good but the solution is terrible. #### Cons The customer support is not helpful. The metrics are not correct. The user interface is difficult to understand. There are many misleading information. This solution is not usable. #### Reasons for choosing Raygun The price seemed better #### Reasons for switching to Raygun Raygun is not usable and full of errors. --- ### Know your problems before your users - Overall rating: 5/5 - Reviewer: Charles R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user. #### Cons Sometimes the event grouping does not work exactly as expected but that could be user error. #### Reasons for switching to Raygun The biggest reason is we use custom error codes in e application. Rollbar did not allow us to easily search for those errors in a timely manner. --- ### Crash Reporting and User Insights - Overall rating: 5/5 - Reviewer: Sneha S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once, it pinpointed the exact line of code causing an issue, helping me resolve it swiftly and improve my app's performance. #### Cons I felt it was expensive compared to other tools, making it hard to justify for basic error tracking needs. --- ### They charged me x10 times more this year - Overall rating: 3/5 - Reviewer: Nikolaos A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It's easy to use. Their dashboard is also clean. #### Cons They recently changed their pricing. I used to pay $4.8 per month and all of a sudden I am paying $48 per month because they gave me 10 times more events, which I don't use. I had 10000 events and I only used about 1000 of them. Now, they charged me for 100000 events and the price got 10 times more expensive. They only sent me one email a few months ago, which I didn't read. No other notification and certainly no confirmation. The email said that there will be a change in their plans and my plan would include more events. They forgot to mention that the price will be x10. I lost $480 for 2023 and they don't refund me, since they claim that this action is written inside their terms. Be extra careful before buying their services. Read their terms of service really carefully, because some day, you might lose money. #### Reasons for switching to Raygun Because I feel like Raygun stole my money and now they claim that this was part of their terms. --- ### Good product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Raygun is really easy to track all the errors. #### Cons have to set up multi app for diffrent envs --- ### The Raygun Review - Overall rating: 5/5 - Reviewer: Navneet N. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Raygun is awesome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Setting up a raygun is very easy and very easy to use use. Once set up can you easily track bugs and exceptions. You can easily debug those and get the root cause so that can be solved. #### Cons There is nothing to dislike about this software. --- ### Raygun - Overall rating: 4/5 - Reviewer: Muhammad M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun. And no rate limiting is great. Although I wouldn't wanna keep hitting raygun all the time :D #### Cons It could become difficult go through each each and every instance of an issue, would be great to have a more concise reporting around a single issue a better snapshot/image/overview of an issue. --- ### Great product that offers relevant insight into application crashes and errors. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, full of features, very well documented, support multiple platforms and languages, it's extremely helpful when trying to understand the issues that clients face and be proactive in fixing them before they get reported. #### Cons Software can be a bit costly for small business. Pricing model changed, became more expensive over time. Could potentially slow down the application requests but nothing noticeable. --- Showing 1 - 10 of 23 Reviews Load More Reviews ## Raygun Popular Comparisons [New Relic vs Raygun](https://www.softwareadvice.com/devops/new-relic-one-profile/vs/raygun/)[Datadog vs Raygun](https://www.softwareadvice.com/bi/datadog-profile/vs/raygun/) [Compare All Alternatives](https://www.softwareadvice.com/bug-tracking/raygun-profile/alternatives/) ## See what companies are saying about Software Advice