Retrace is a cloud-based application performance management solution. It is designed for developers at organizations of all sizes and provides bug tracking, data aggregation and automatic alerts.

The solution provides an activity dashboard where developers can track the performance of code deployments in real time. The dashboard also monitors specific web pages like login pages and shopping carts to track average load times. Developers can share these dashboards with coworkers.

Retrace aggregates application and server logs and supports search capabilities for troubleshooting. The solution identifies new errors in the code and how often they are occurring. Alerts are sent to developers when error rates are high. The application is compatible with ASP.net and JAVA web applications.

Retrace helps users monitor the performance of applications by combining server metrics tools including server monitoring, application framework metrics and log monitoring.

Support requests can be submitted online and a library of support documents is also available. Retrace offers per server per month pricing.



69 Reviews of Retrace

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 69 reviews

November 2018

ELDHOSE from RightVows Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

An amazing product for A to Z bug tracking and fixing

Our product management and testing has become more easy with the use of Retrace, kudos team !

Pros

We really loved their centralized logging feature, Stackify helps us more to find bugs on the system and to take proper measures in time. The main interesting feature we noted is that we can run tests and Stackify will revert back with the accurate results, also a proper monitoring on the stack can be done using Retrace. The major advantage is that one can do all the needful activities like code profiling, monitoring and logging on the single system. We dont need to depend on any other third parties for the same.

Cons

The code deployment system has lot of issues as it takes time to integrate onto to their system and the deployment takes lot of time. Rectify this issue and you will have a great tool and platform.

June 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Want to analyse your application interaction - that is the tool

Pros

Nice tool allowing you to debug, analyse, monitor your application performance. Tool that supports way to many platforms.

Cons

Installation and integration with existing tooling is a big challenging . Also had some issues with performance. Once you get used to its quirks it is really nice solution to help day to day needs of developers.

April 2018

Michael from VinSolutions

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

Stackify is useful across multiple departments within the company. From Development to Support.

Pros

Stackify allows me to keep an eye on my services and servers from an easy dashboard. This allows me to foresee all interruptions and make adjustments before end users feel it.

Cons

We recently experienced an update to Stackify that affected our system performance, but it was quickly corrected and patched.

March 2018

Tharsanan from University of moratuwa

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Development Software That You Need

Pros

Very easy to use and with minimal code we can achieve more. The two key things about this software are learn how to use is very easy and we can integrate it with our website very easily.

Cons

Sometimes get database connections become difficult but other than that i don't see any other problems yet

October 2017

Chris from VinSolutions

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

5 of 5

October 2017

Stackify is excellent for gauging system performance.

Server and campaign monitoring.

Pros

In my day to day use, I need to know system performance, if we are having lag spikes or server functionality. That's s provides that at a glance, so it can easily be monitored throughout the day.

Cons

Sometimes when loading new tabs or searches it can produce timeouts and there is a small gap in wait for it to recover, but nothing major generally.

August 2017

Andrew from BPS Technology

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

Simple and effective

Pros

Price point is very attractive. Easy to deploy. This has been a privilege to contribute

Cons

Poor iOS support , native app support need a lot more consideration. . This has been a privilege to contribute

August 2017

Murali Jagdev from VinSolutions

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

August 2017

i jsut use it for looking at error logs

logs and stats

Pros

logs are perfect it will show up all the error logs that you logged from your service... and i will use stacify to even look at the stats of an application .... Something like the Database calls.

Cons

takes sometime to show up logs.. Not Instant that is the only problem that i faced in this less that 6 months of interaction with stacify

August 2017

Carlos from AlertSense

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

Great tool, but the web app to dig into the data is not friendly.

Pros

The APM dashboards and server metrics have been excellent to use. I highly recommend it to anyone using a similar software stack.

Cons

UI can be slow/clunky to use.
Metrics don't always show up unless collected from all servers.
Dashboard feature doesn't seem complete. Can't share or give access to others with giving admin privileges.

August 2017

Lister from Reveal Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Very easy to setup and implement

Pros

It is very easy to use, and allows us to see detailed information about what is going on in our production environment.

Cons

If I had to pick a con it would probably have to be the cost per server, it isn't unreasonable but would be more palatable at a lower cost.

August 2017

Arpad from Slay Ltd.

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

4 of 5

Functionality

4 of 5

August 2017

Dependable service but the website's user interface is direful

Pros

Dependable, no fake alerts, fast and correct notifications. Good integrations for slack and other platforms.

Cons

Unusable website. Randomly placed menu items, if I would like to change some settings or change notification groups I've no clue where should I click. UX: 0

July 2017

Ashif from Paycor

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

It is a simple config change to your app and you are good to go. Very user friendly & easily to use.

Pros

Filters are great. You can filter accurately by date and current hours. The software gives the ability to filter by environment and by log level. Easy to read and sort.

Cons

The black UI. It would be great if the UI is more catchy. Can have the ability to trace live logs.

July 2017

Jerry from Mobile Solutions

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

July 2017

An awful product so far. APM doesn't stay running. Waste of money.

It was great at taking money from our budget while delivering no value.

Cons

The APM constantly stops and requires human intervention or a support call to get running again. We started it this morning and it died in less than 15 minutes. This week is the final straw for this product in our environment. If it can't run all week without human intervention I'm pulling it from the app and we're going to stop wasting money on it.

July 2017

Garrard from Qualtrak Solutions Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Positive, essential

Pros

The tail, tagging & trace

Cons

It's the UI and dashboard (seems like it's been in Beta forever!). They're awful, borderline dreadful. Please apologies for my comments to the dev whom did this. You definitely need a UX designer to help you in this space; it's the only thing that let's your product down.

July 2017

Jose from The DOT Corp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

easy to install and easy to review reports.

optimization opportunies

Pros

overall how easy it is to install and get going. I also like the reports and all the information it provides at your finger tips. It has helped us expose areas of concern and track our optimization progress.

Cons

its been buggy at times. Crashing our entire server and causing is us to turn it off until the next patch fixes the problem.

July 2017

Justin from Paycor

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Helpful in viewing errors and finding root cause

Pros

The UI is easy to use and also pleasant to look at.
I am able to narrow down my searches to specific time frames to pinpoint where errors have occurred.

Cons

Not really saying this is a Con however when results are displayed the text type being used can be a bit hard to read sometimes... but then again this is looking at code being run behind the scenes so working with SQL and C# those text types are similar so you get used to it.

July 2017

Patrick from Paycor

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2017

At Paycor we use Stackify for our application logging. We are very satisfied with the results so far

Pros

Ease of use and setup. We have about 60 applications setup using stackify across 30 development teams

Cons

the tags (#xyz) do not work with guids. We are trying to track a "correlation id" throughout our logs and thought that tags would help us but they dont seem to work out of the box with guids. We would also like to see the ability to restrict access based on environment.

July 2017

Pravin kumar from Credit Corp Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2017

Value for money. gives good insight with minimum learning curve

Instant troubleshooting that helped with performance bottleneck. Run time error analysis

Pros

Quick to setup, it only requires installing agent in the servers. less overhead as it is could based, there was no need to install collector, server, etc.

Cons

It would be good to have a feature that will combine data from different apps in one view. Good to have collaborative graphs to compare data from multiple sensors

July 2017

Brahadeeswaran from Recruitment

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2017

Feature rich, easy to use, very cheap APM tool available in the market

Pros

Stackify gives a complete picture of your code and the server behavior with server monitoring, errors, logs, metrics and insight which provides testers and developers with a clear idea of the performance bottlenecks. Its very cheap compared to its competitors

Cons

At this cost, you can't actually find lot of cons. It shows you in which part of the request is taking time but it does not drill down to point out the code snippet causing the issue. I am using retrace on performance test servers and not on prod

July 2017

Lee-Allen from StarNow

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Work great!

APM of our stack

Pros

There support is great, we had a pro with ram on our App pools not showing the right data but they work trough and fix the problem was great to have that level of service

Cons

I wish it had more plugs in for our deployment software Octopus, let been able to have a deploy tag on the APM etc

July 2017

Scott from SST Software

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

We have been using Stackify to monitor and improve our web apis to great success.

Pros

Easy to setup and track multiple environments.
Informative information.
Timely and highly customizable alerts

Cons

IIS has to be restarted when updating the client and changing certain settings.
Cannot generate total through put reports easily (total api calls by api by time period).