Retrace software


68 reviews(4.0/5)
68 reviews(4.0/5)

Retrace is a cloud-based application performance management solution. It is designed for developers at organizations of all sizes and provides bug tracking, data aggregation and automatic alerts.

The solution provides an activity dashboard where developers can track the performance of code deployments in real time. The dashboard also monitors specific web pages like login pages and shopping carts to track average load times. Developers can share these dashboards with coworkers.

Retrace aggregates application and server logs and supports search capabilities for troubleshooting. The solution identifies new errors in the code and how often they are occurring. Alerts are sent to developers when error rates are high. The application is compatible with ASP.net and JAVA web applications.

Retrace helps users monitor the performance of applications by combining server metrics tools including server monitoring, application framework metrics and log monitoring.

Support requests can be submitted online and a library of support documents is also available. Retrace offers per server per month pricing.

Supported Operating System(s):
Web browser (OS agnostic)

68 Reviews of Retrace

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  • Verified Reviewer

    Number of employees: 501-1,000 employees

    June 2018

    Want to analyse your application interaction - that is the tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nice tool allowing you to debug, analyse, monitor your application performance. Tool that supports way to many platforms.

    Cons

    Installation and integration with existing tooling is a big challenging . Also had some issues with performance. Once you get used to its quirks it is really nice solution to help day to day needs of developers.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michael from VinSolutions

    Number of employees: 501-1,000 employees

    April 2018

    Stackify is useful across multiple departments within the company. From Development to Support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Stackify allows me to keep an eye on my services and servers from an easy dashboard. This allows me to foresee all interruptions and make adjustments before end users feel it.

    Cons

    We recently experienced an update to Stackify that affected our system performance, but it was quickly corrected and patched.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tharsanan from University of moratuwa

    Specialty: Engineering

    Number of employees: 2-10 employees

    March 2018

    Development Software That You Need

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use and with minimal code we can achieve more. The two key things about this software are learn how to use is very easy and we can integrate it with our website very easily.

    Cons

    Sometimes get database connections become difficult but other than that i don't see any other problems yet

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chris from VinSolutions

    Number of employees: 5,001-10,000 employees

    October 2017

    Stackify is excellent for gauging system performance.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Server and campaign monitoring.

    Pros

    In my day to day use, I need to know system performance, if we are having lag spikes or server functionality. That¿s s provides that at a glance, so it can easily be monitored throughout the day.

    Cons

    Sometimes when loading new tabs or searches it can produce timeouts and there is a small gap in wait for it to recover, but nothing major generally.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andrew from BPS Technology

    Number of employees: 51-200 employees

    August 2017

    Simple and effective

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Price point is very attractive. Easy to deploy. This has been a privilege to contribute

    Cons

    Poor iOS support , native app support need a lot more consideration. . This has been a privilege to contribute

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Murali Jagdev from VinSolutions

    Number of employees: 5,001-10,000 employees

    August 2017

    i jsut use it for looking at error logs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    logs and stats

    Pros

    logs are perfect it will show up all the error logs that you logged from your service... and i will use stacify to even look at the stats of an application .... Something like the Database calls.

    Cons

    takes sometime to show up logs.. Not Instant that is the only problem that i faced in this less that 6 months of interaction with stacify

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carlos from AlertSense

    August 2017

    Great tool, but the web app to dig into the data is not friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The APM dashboards and server metrics have been excellent to use. I highly recommend it to anyone using a similar software stack.

    Cons

    UI can be slow/clunky to use.
    Metrics don't always show up unless collected from all servers.
    Dashboard feature doesn't seem complete. Can't share or give access to others with giving admin privileges.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lister from Reveal Services

    Number of employees: 11-50 employees

    August 2017

    Very easy to setup and implement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to use, and allows us to see detailed information about what is going on in our production environment.

    Cons

    If I had to pick a con it would probably have to be the cost per server, it isn't unreasonable but would be more palatable at a lower cost.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Arpad from Slay Ltd.

    August 2017

    Dependable service but the website's user interface is direful

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Dependable, no fake alerts, fast and correct notifications. Good integrations for slack and other platforms.

    Cons

    Unusable website. Randomly placed menu items, if I would like to change some settings or change notification groups I've no clue where should I click. UX: 0

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashif from Paycor

    Number of employees: 1,001-5,000 employees

    July 2017

    It is a simple config change to your app and you are good to go. Very user friendly & easily to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Filters are great. You can filter accurately by date and current hours. The software gives the ability to filter by environment and by log level. Easy to read and sort.

    Cons

    The black UI. It would be great if the UI is more catchy. Can have the ability to trace live logs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jerry from Mobile Solutions

    July 2017

    An awful product so far. APM doesn't stay running. Waste of money.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was great at taking money from our budget while delivering no value.

    Cons

    The APM constantly stops and requires human intervention or a support call to get running again. We started it this morning and it died in less than 15 minutes. This week is the final straw for this product in our environment. If it can't run all week without human intervention I'm pulling it from the app and we're going to stop wasting money on it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Garrard from Qualtrak Solutions Ltd

    Number of employees: 2-10 employees

    July 2017

    Positive, essential

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The tail, tagging & trace

    Cons

    It's the UI and dashboard (seems like it's been in Beta forever!). They're awful, borderline dreadful. Please apologies for my comments to the dev whom did this. You definitely need a UX designer to help you in this space; it's the only thing that let's your product down.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jose from The DOT Corp

    Number of employees: 51-200 employees

    July 2017

    easy to install and easy to review reports.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    optimization opportunies

    Pros

    overall how easy it is to install and get going. I also like the reports and all the information it provides at your finger tips. It has helped us expose areas of concern and track our optimization progress.

    Cons

    its been buggy at times. Crashing our entire server and causing is us to turn it off until the next patch fixes the problem.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Justin from Paycor

    July 2017

    Helpful in viewing errors and finding root cause

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The UI is easy to use and also pleasant to look at.
    I am able to narrow down my searches to specific time frames to pinpoint where errors have occurred.

    Cons

    Not really saying this is a Con however when results are displayed the text type being used can be a bit hard to read sometimes... but then again this is looking at code being run behind the scenes so working with SQL and C# those text types are similar so you get used to it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Patrick from Paycor

    Number of employees: 1,001-5,000 employees

    July 2017

    At Paycor we use Stackify for our application logging. We are very satisfied with the results so far

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and setup. We have about 60 applications setup using stackify across 30 development teams

    Cons

    the tags (#xyz) do not work with guids. We are trying to track a "correlation id" throughout our logs and thought that tags would help us but they dont seem to work out of the box with guids. We would also like to see the ability to restrict access based on environment.

    Review Source: Capterra
  • Pravin kumar from Credit Corp Group

    Number of employees: 1,001-5,000 employees

    July 2017

    Value for money. gives good insight with minimum learning curve

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Instant troubleshooting that helped with performance bottleneck. Run time error analysis

    Pros

    Quick to setup, it only requires installing agent in the servers. less overhead as it is could based, there was no need to install collector, server, etc.

    Cons

    It would be good to have a feature that will combine data from different apps in one view. Good to have collaborative graphs to compare data from multiple sensors

    Review Source: Capterra
  • Brahadeeswaran from Recruitment

    Number of employees: 501-1,000 employees

    July 2017

    Feature rich, easy to use, very cheap APM tool available in the market

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Stackify gives a complete picture of your code and the server behavior with server monitoring, errors, logs, metrics and insight which provides testers and developers with a clear idea of the performance bottlenecks. Its very cheap compared to its competitors

    Cons

    At this cost, you can't actually find lot of cons. It shows you in which part of the request is taking time but it does not drill down to point out the code snippet causing the issue. I am using retrace on performance test servers and not on prod

    Review Source: Capterra
  • Lee-Allen from StarNow

    Number of employees: 11-50 employees

    July 2017

    Work great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    APM of our stack

    Pros

    There support is great, we had a pro with ram on our App pools not showing the right data but they work trough and fix the problem was great to have that level of service

    Cons

    I wish it had more plugs in for our deployment software Octopus, let been able to have a deploy tag on the APM etc

    Review Source: Capterra
  • Scott from SST Software

    July 2017

    We have been using Stackify to monitor and improve our web apis to great success.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to setup and track multiple environments.
    Informative information.
    Timely and highly customizable alerts

    Cons

    IIS has to be restarted when updating the client and changing certain settings.
    Cannot generate total through put reports easily (total api calls by api by time period).

    Review Source: Capterra
  • Chris from RBA Consulting

    Number of employees: 51-200 employees

    July 2017

    Needed to do performance testing on new web app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Identify slow spots in our code

    Pros

    Very easy to use, configure and view reports. We were trying to identify why our web application was loading slowly and this product helped us identify the slow spots in our code

    Cons

    None that I can think of. We used it just for this one project and haven't needed to use it since. It did what we wanted it to do

    Review Source: Capterra
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