Salesforce.com Service Cloud vs Sifter

Salesforce.com Service Cloud has 446 reviews and a rating of 4.40 / 5 vs Sifter which has 19 reviews and a rating of 4.89 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.40 / 5 (446)

4.89 / 5 (19)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

September 24, 2020

December 10, 2019

Pros/Cons

  • Pros

  • Very powerful tool, and very robust program. The amount of detail it can track is amazing! Quick to access the info that you want.

  • good program. easy to use and great use to solve problems and make amazing sales.

  • Cons

  • While having everything in the cloud is awesome, having internet issues at work or network throttling can make developing frustrating at times.

  • The only con is that it takes time to set-up correctly but will allow you to scale and grow.

  • Pros

  • Easy to use, communicate, and update progress on line with a few or many individuals. Invaluable tool in making a multifaceted project more manageable.

  • This was amazing for our small creative agency to ticket projects and keep track of them.

  • Cons

  • Not a whole lot of changes to the product over the years. The home page has the same image that has been there forever.

  • Don't use this for huge enterprise-y systems across multiple departments.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux