--- title: "Shake Software Reviews, Demo & Pricing - 2026" description: "Review of Shake Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bug-tracking/shake-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Bug Tracking Software](https://www.softwareadvice.com/bug-tracking/) / Shake Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/bug-tracking/shake-profile/alternatives/) # Shake Review From $200-$600/year Free version 6 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Shake 5.0 [(29)](https://www.softwareadvice.com/bug-tracking/shake-profile/#reviews) Pricing Starting at $200.00 per year Top Alternatives ### About Shake Shake helps mobile and web development teams know if a build is actually safe to ship, backed by real device data instead of guesswork. Ideal user: Product, QA, and engineering teams working across iOS, Android, React Native, Flutter, and the web, from early-stage startups shipping fast to larger organizations running structured release cycles. Teams already juggling scattered tools, screenshots in Slack, or vague email reports typically switch to Shake to centralize bug and crash data in one place, tied directly to actual releases. Shake also fits teams that want testers, QA, or even non-technical staff to report issues without needing developer tools or access to logs. Unique benefits: Every bug, crash, or feedback report submitted through Shake arrives with 50+ data points captured automatically from the real device it happened on, including screenshots, screen recordings, console and network logs, repro steps, device model, OS version, connectivity, and battery status. That means developers spend less time chasing testers for more context and more time fixing the actual issue. Crash reporting includes full stack traces and session context leading up to the crash, so regressi... ons get caught early instead of after they reach users. The Releases module rolls all of that real-device data into a release health score built from several metrics, giving teams a clear, evidence-based signal on whether a build is ready to go out or needs another look first. Reports can be customized to a team's specific needs: custom user data fields, custom intake forms, sensitive data protection, and branded in-app reporting flows. Rules automatically route, prioritize, and assign incoming reports so nothing falls through before a release. One-click integrations with Jira, Slack, and Trello keep everything flowing into the tools a team already uses, and Shake's own MCP server lets AI coding agents query bug and release data directly. A free Chrome extension also lets anyone report bugs on any website with no code required. Plans scale from small teams to larger organizations, with seat and app limits that grow accordingly, and custom options available for teams with specific data retention or scale needs. Support: Customers can reach the team through the Intercom chat bubble on the website or dashboard, by our support email, or by sending a bug report ticket directly through Shake itself. There's also a shared Slack community open to everyone. Organization and Enterprise teams get a dedicated private Slack channel and prioritized support. ## Shake User Interface ## Popular Shake Alternatives Main Product Shake 5.0 [(29)](https://www.softwareadvice.com/bug-tracking/shake-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.90Value for money - 5.0Customer support - 4.90Functionality Pricing Starting at $200.00 per year Alternative Product [Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/) 4.5 [(872)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.39Value for money - 4.22Customer support - 4.40Functionality Pricing Starting at $4.00 per month Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3039)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3473)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.34Functionality Pricing Starting at $19.00 per month Alternative Product [Issuetrak](https://www.softwareadvice.com/crm/issuetrak-profile/) 4.6 [(205)](https://www.softwareadvice.com/crm/issuetrak-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.56Value for money - 4.74Customer support - 4.39Functionality Pricing Starting at $478.00 per month ## Shake Pricing and Plans Starting price: $200.00 per year Free Trial Free Version Free $0.00 flat rate, one time Plan includes: - All Features - Unlimited Crash Reports - Free Seats - 10k Unique Devices - 2 Apps on Dashboard - 20 bug reports - MCP server - 1 Month Data Retention - 3 Team Members Premium Yearly $200.00 per year Plan includes: - All Features - Unlimited Crash Reports - MCP server - Unlimited Bug Reports - 1 Year Data Retention - 25 Team Members - 5 Apps on Dashboard Premium Monthly $250.00 flat rate, per month Plan includes: - All Features - Unlimited Bug Reports - Unlimited Crash Reports - 10k Unique Devices - 1 Year Data Retention - 5 Apps on Dashboard - 25 Team Members Organization Yearly $420.00 flat rate, per year Plan includes: - All Features - Unlimited Bug Reports - Unlimited Crash Reports - 10k Unique Devices - 2 Years Data Retention - Shared Channel With Shake Devs - Assisted Onboarding - 20 Apps on Dashboard - MCP server - 100 Team Members Organization Monthly $520.00 flat rate, per month Plan includes: - All Features - Unlimited Bug Reports - Unlimited Crash Reports - 10k Unique Devices - 2 Years Data Retention - Shared Channel With Shake Devs - Assisted Onboarding - 20 Apps on Dashboard - MCP server - 100 Team Members Enterprise $600.00 usage based, per month Plan includes: - All Features ## Shake Features - Popular features found in Bug Tracking Audit Trail Issue Tracking Knowledge Base Management Prioritization Project Management Real-Time Notifications Task Progress Tracking Ticket Management Workflow Management - More features of Shake Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Assignment Management Backlog Management Bug/Issue Capture Bug Tracking Chat/Messaging Collaboration Tools Commenting/Notes Customizable Branding Customizable Fields Customizable Reports Dashboard Feedback Management Issue Auditing Issue Management Multiple Projects Progress Tracking Real-Time Reporting Real-Time Updates Reporting & Statistics Role-Based Permissions Self Service Portal Status Tracking Surveys & Feedback Tagging Task Management Task Planning Third-Party Integrations ## Shake Integrations Asana Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Trello Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 7 integrations ## Shake User Reviews ## Shake customer ratings - Overall rating: 5.0/5 - Total reviews: 29 ### Rating distribution - 5 stars: 28 reviews (97%) - 4 stars: 1 reviews (3%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 4.9/5 - Customer support: 5/5 - Functionality: 4.9/5 --- Have you used Shake and would like to share your experience with others? ### Brilliantly easy to set up tool for in-app reporting - Overall rating: 5/5 - Reviewer: Ruben V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Shake has allowed us to gain real insight into real issues our users were having during our beta phase, then later during QA. Rather than spending weeks to try and figure out what went wrong, we're right on top of things and have fixes out in no time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's incredible how easy it was to set up Shake with our existing Flutter application, especially given how new Flutter is to the market. In a few lines you'll have your first reports coming into a beautifully designed dashboard. Compared to Crashlytics, for example, the reports are so much more useful and descriptive — including a whole history of what actions the user took up to that point, logs, and metadata. #### Cons There's not that much to remark on. The few times we did have questions, their customer support helped us straight away. #### Reasons for choosing Shake Easy to use, great insight, good pricing. Simple, really. --- ### One of the best bug reporting tool that saves countless hours of dev time - Overall rating: 5/5 - Reviewer: Divyanshu N. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Shake is easy to use and helps us better understand each incoming bug report, even the most complex ones. It became a vital part of our quality assurance process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shake helped us upgrade our existing bug reporting process to a whole new level. Thanks to its easy-to-use bug reporting product, we managed to squash more bugs than ever before, resulting in a much more stable app. A must-have for any mobile development team, and great integration with Jira and Slack! #### Cons There’s nothing I currently don’t like about this software #### Reasons for choosing Shake We did extensive testing and considered X, but found it to be a lot more expensive when compared to Shake while offering almost the same feature set we needed. #### Reasons for switching to Shake Instabug is way expensive and also faced integration issues and no support was provided promptly, The features on basic plans are very limited. --- ### Easy to implement, stable (no maintenance) and exceptional customer support - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Their team is exceptional when it comes to customer support. The customers' needs are taken very seriously and even their [SENSITIVE CONTENT] gets his hands dirty to help them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to setup and once it runs it doesn't need any maintenance support. The UX is very intuitive and our users love the shake-to-report functionality and the annotations they can draw onto the screenshots. #### Cons Nothing really. We have one issue with our integration into ClickUp, but it isn't a deal breaker. #### Reasons for choosing Shake same value for less money --- ### Great product, great support. - Overall rating: 5/5 - Reviewer: Smiljan K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered We were searching for an alternative solution to our used software. At that point allot of other solutions were too expensive or too complicated to use. After running a free trial, we decided to go with a payed plan. Main reason was the dashboard that gave us detailed infos to fix issues that users reported. And also simplicity of the bug reporting controller used in our apps. They have a very good responsive support team that takes care of you if you need any help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Helps us understand users complex bug reports. #### Cons There were some minor issues along the way. But support team is amazing, so that was sorted really fast. Nothing to complain. #### Reasons for choosing Shake Price, SDK integration, support #### Reasons for switching to Shake Other products were too expensive for us at that point. For example: Instabug is way expensive with integration issues and slow support. --- ### The best 'shake to report' software we found, with incredible customer support - Overall rating: 5/5 - Reviewer: Elizabeth M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was so reasonably priced with great and fair upscaling bands. We had regular check ins with [SENSITIVE CONTENT] who could not have been more helpful and we gathered a great deal of immediate data that we used regularly thereafter that we would not have had a chance to gather had it not been for Shake. We would definitely have continued with Shake if our project had continued to a customer trial as planned. #### Cons There was nothing we didn't like at the stage we were using it at #### Reasons for switching to Shake Instabug did not host their data in the EU which was a must for our shareholders. They were also very expensive and impersonal. TestFairy was great initially but their upscaling bands took astronomical leaps and took themselves far from our budget limitations. I also Googled and communicated with an insane amount of companies and still found Shake to be the best choice, and more importantly the easiest to set up and get along with! --- ### Shake SDK made communication and reporting bugs a lot lot easier. A time saver! - Overall rating: 5/5 - Reviewer: Branko R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered So far, so good. Overall, feeling it's an excellent value for the price and service provided. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having everything in one place. QA, devs and other remote team members outside the team are communicating a lot faster without losing any time on explaining/ adding logs or more info because you get it all in the bug report. A nice addition is having Shake Crash and the real-time chat. #### Cons A few things are missing to be perfect in the JIRA integration, but with their public Roadmap, I hope we'll get there in the future. More customization would be a plus (UI reporting), but nothing you can't live without. #### Reasons for choosing Shake Pricing, multiple workspace options, and an unlimited number of team members (included in the Premium plan). --- ### Easiest bug reporting tool out there - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shake was super easy to set up, plus the UI looks great and integrates nicely into our product. Shake makes bug reporting a lot simpler, previously our support team would have to request screenshots from users but now they can easily attach them as part of their bug report. #### Cons We would love to see an integration with Linear or custom webhooks #### Reasons for choosing Shake We love that Shake doesn't try to do everything, they do bug reporting and they do it well. --- ### Feeling there while being remote, thanks Shake Bugs! - Overall rating: 5/5 - Reviewer: Jacob W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, Service has been 9.9/10. This tool has really streamlined production issue investigation and identification! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Just like the title says, shake does a great job of bringing the user to the developer. Having a glimpse into what users are seeing when they report issues really provides the needed context. Integration was simple and the features provided are well designed. #### Cons The only thing that needs improvement is the navigation of and filtering of issues in the dashboard could be more intuitive. Currently, it puts everything all in one space that can be searched and navigated, but I think there could be an opportunity for improvement with this. --- ### A great bug reporting and evaluation tool! - Overall rating: 5/5 - Reviewer: Ian H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered I've been very happy with the software, customer service, and experience. I've been a customer for nearly a year and have logged hundreds of bugs. It has been pretty much flawless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Big fan of the easy installation and experience of reporting a bug. Tons of metrics associated with each bug gives more insight into the bug cause. #### Cons It would be great to have an app or other mobile notifications. Right now, it is only email notifications and they don't contain a ton of information. I'd love to see the reporter email or even be able to respond directly like intercom. #### Reasons for choosing Shake Ease of install, specificity of metrics in bug reports #### Reasons for switching to Shake Cost, errors when archiving software --- ### I'm never going to develop another mobile app without Shake SDK! - Overall rating: 5/5 - Reviewer: Karim A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, I set it up in 10 minutes. I tried everything out chatted with the customer support, that responded to my question in minutes. After a week, it was clear that Shake SDK was a must! No more never-ending chat, Slack, Whatsapp, JIRA tickets, emails with colleagues, devs, QA team, and clients... With Shake, it's all accessible in one place, everything you need. With Shake, we have a smooth collaboration process for every issue/bug or change that a client wants in the mobile app. The time we used to spend in chaos - is channeled into developing new features, polishing existing ones, and brainstorming new ideas. And the new real-time chat brought it all together. #### Cons A possibility to have more graphs, stats, and data that can be easily exported for clients. However, they have a Public Roadmap for feature requests, so that should be something to look forward to in the future. --- Showing 1 - 10 of 29 Reviews Load More Reviews ## Shake Popular Comparisons [Jira vs Shake](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/shake/)[GitHub vs Shake](https://www.softwareadvice.com/project-management/github-profile/vs/shake/) [Compare All Alternatives](https://www.softwareadvice.com/bug-tracking/shake-profile/alternatives/) ## See what companies are saying about Software Advice