Shake
About Shake
Awards and Recognition
Shake Pricing
Free - for indie developers and everyone who wants to try Shake: $0 - forever. Premium - for most app companies and app development studios: $160/month (billed annually). Organization - for big app agencies and companies with complex apps: $340/month (billed annually).
Starting price:
$160.00 one time
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for Shake
1 - 5 of 29 Reviews
Branko
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Shake SDK made communication and reporting bugs a lot lot easier. A time saver!
So far, so good. Overall, feeling it's an excellent value for the price and service provided.
PROSHaving everything in one place. QA, devs and other remote team members outside the team are communicating a lot faster without losing any time on explaining/ adding logs or more info because you get it all in the bug report. A nice addition is having Shake Crash and the real-time chat.
CONSA few things are missing to be perfect in the JIRA integration, but with their public Roadmap, I hope we'll get there in the future. More customization would be a plus (UI reporting), but nothing you can't live without.
Reason for choosing Shake
Pricing, multiple workspace options, and an unlimited number of team members (included in the Premium plan).
Divyanshu
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
One of the best bug reporting tool that saves countless hours of dev time
Shake is easy to use and helps us better understand each incoming bug report, even the most complex ones. It became a vital part of our quality assurance process.
PROSShake helped us upgrade our existing bug reporting process to a whole new level. Thanks to its easy-to-use bug reporting product, we managed to squash more bugs than ever before, resulting in a much more stable app. A must-have for any mobile development team, and great integration with Jira and Slack!
CONSThere’s nothing I currently don’t like about this software
Reason for choosing Shake
We did extensive testing and considered X, but found it to be a lot more expensive when compared to Shake while offering almost the same feature set we needed.
Reasons for switching to Shake
Instabug is way expensive and also faced integration issues and no support was provided promptly, The features on basic plans are very limited.
Michael
Computer Software, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Easy to implement, stable (no maintenance) and exceptional customer support
Their team is exceptional when it comes to customer support. The customers' needs are taken very seriously and even their [SENSITIVE CONTENT] gets his hands dirty to help them.
PROSIt's easy to setup and once it runs it doesn't need any maintenance support. The UX is very intuitive and our users love the shake-to-report functionality and the annotations they can draw onto the screenshots.
CONSNothing really. We have one issue with our integration into ClickUp, but it isn't a deal breaker.
Reason for choosing Shake
same value for less money
Smiljan
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great product, great support.
We were searching for an alternative solution to our used software. At that point allot of other solutions were too expensive or too complicated to use. After running a free trial, we decided to go with a payed plan. Main reason was the dashboard that gave us detailed infos to fix issues that users reported. And also simplicity of the bug reporting controller used in our apps. They have a very good responsive support team that takes care of you if you need any help.
PROSEasy to use. Helps us understand users complex bug reports.
CONSThere were some minor issues along the way. But support team is amazing, so that was sorted really fast. Nothing to complain.
Reason for choosing Shake
Price, SDK integration, support
Reasons for switching to Shake
Other products were too expensive for us at that point. For example: Instabug is way expensive with integration issues and slow support.
Elizabeth
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
The best 'shake to report' software we found, with incredible customer support
It was so reasonably priced with great and fair upscaling bands. We had regular check ins with [SENSITIVE CONTENT] who could not have been more helpful and we gathered a great deal of immediate data that we used regularly thereafter that we would not have had a chance to gather had it not been for Shake. We would definitely have continued with Shake if our project had continued to a customer trial as planned.
CONSThere was nothing we didn't like at the stage we were using it at
Reasons for switching to Shake
Instabug did not host their data in the EU which was a must for our shareholders. They were also very expensive and impersonal. TestFairy was great initially but their upscaling bands took astronomical leaps and took themselves far from our budget limitations. I also Googled and communicated with an insane amount of companies and still found Shake to be the best choice, and more importantly the easiest to set up and get along with!
