I used to use other bug management tool had no issues with them. Only thing missing was video recording which is fulfilled by w3dar. Video recording is time saving as its easy to explain complex bugs. Over all team is more productive now by saving time.

Simple and easy to use UI. Leave feedback on website with ease.

No Mobile app. They have promised it by end of year.

It saves lot of time by eliminating guess work and zoom meeting with client to understand the bugs.  Client takes screenshot annotate and submit it. For few bugs they record video.  Give us mobile app for responsive bugs and we are happy. 

I love feature of getting browser info of the bugs. My team dont have to ask which browser and version or what os my client used to report the bug. Simply awesome. Saves time.

 1) Responsive bug is bit tricky, wish you have mobile apps for that.

I have been using W3Dart since their beta release, We are web design and development company so after project is submitted for review to client. We can feedback and bugs in email with screenshots few of the listed in project management system. W3dart help us to recreate the complex bug using video feature. They are working on developing new features’ and release them every month. They have promised mobile app for the same.

It makes bug reporting easy with Video Recording feature. I have used other bug reporting tools bug all lacks video and audio recording features. Its allow annotations on the video. It has Browser extension which makes easy to use.

It lacks few integrations which we are already using. However development team has promised to provide that.

W3Dart has Jira Integration so everything at one place. We have been using W3dart for quite a time and it has help to report the bugs internally eliminating all the guess work. We use Jira so adding W3Dart to it was very easy for us. Two way sync of bugs and feedback is helping a quite to us.

It covers everything I need, but only thing is that they cannot integrate it with MS Teams.

Its very easy to communicate feedback to the webdeveloper

Sometimes the application didnt work, but I stopped using it and use the dashboard which is great