# Ybug Software Reviews, Demo & Pricing - 2026 > Review of Ybug Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bug-tracking/ybug-profile --- [Home](https://www.softwareadvice.com/) / [Bug Tracking Software](https://www.softwareadvice.com/bug-tracking/) / Ybug Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Ybug 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Ybug 4.8 [(26)](https://www.softwareadvice.com/bug-tracking/ybug-profile/#reviews) Pricing Starting at €13.00 per month Top Alternatives ### About Ybug Ybug serves as a visual bug reporting and feedback mechanism. This tool enables website users to capture screenshots, annotate them, and send bug reports directly to development teams. It automatically collects crucial debugging data such as the operating system, browser, URL, and console errors. Ybug is tailored to meet the needs of product managers, developers, testers, and others involved in the web development process. Ybug is compatible with a wide range of applications, facilitating the collection of visual bug reports and user feedback directly into the project management tools that development teams commonly use. It is designed to fit smoothly into any process. The interface of Ybug is intuitive, making it accessible to all users, even those without technical expertise. Users have the ability to draw, insert arrows, shapes, and text annotations onto screenshots prior to submitting reports. To simplify bug reporting, Ybug provides browser extensions for Chrome, Firefox, and Edge. The tool complies with GDPR and ensures secure data storage in the EU. Furthermore, Ybug can be fully customized to align with the branding of any website it is implemented on. ## Ybug User Interface ## Popular Ybug Alternatives Main Product Ybug 4.8 [(26)](https://www.softwareadvice.com/bug-tracking/ybug-profile/#reviews) Ratings Breakdown - 4.69Ease of use - 4.75Value for money - 4.95Customer support - 4.65Functionality Pricing Starting at €13.00 per month Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15402)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Alternative Product [Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/) 4.5 [(862)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.39Value for money - 4.22Customer support - 4.40Functionality Pricing Starting at $4.00 per month Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13587)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Alternative Product [QA Wolf](https://www.softwareadvice.com/bug-tracking/qa-wolf-profile/) 5.0 [(70)](https://www.softwareadvice.com/bug-tracking/qa-wolf-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.81Value for money - 5.0Customer support - 4.89Functionality Pricing Available upon request ## Ybug Pricing and Plans Starting price: €13.00 per month Free Trial Free Version FREE €0.00 flat rate, per month Plan includes: - Unlimited feedback - Unlimited reporters - 50 screenshots BASIC €13.00 flat rate, per month Plan includes: - 3 projects - 3 team members - Unlimited screenshots - 25+ integrations - Limited JS console recording STARTUP €29.00 flat rate, per month Plan includes: - 7 projects - 7 team members - JS console recording - Webhook integration - Live chat integrations - Project permissions - Custom data retention - Video recording - File attachments - Feedback replies COMPANY €59.00 flat rate, per month Plan includes: - 15 projects - 15 team members - Priority support - Account level webhooks - REST API (Coming soon) - Custom branding - Custom fields ## Ybug Features - Popular features found in Bug Tracking Audit Trail Issue Tracking Knowledge Base Management Prioritization Project Management Real-Time Notifications Task Progress Tracking Ticket Management Workflow Management - More features of Ybug Activity Dashboard Bug/Issue Capture Bug Tracking Customizable Fields Feedback Management Issue Management Multiple Projects Single Sign On Task Management Task Planning Third-Party Integrations ## Ybug Integrations GitHub Integration rated undefined from -1 review Redmine Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Teamwork.com Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Pivotal Tracker Integration rated undefined from -1 review See all 21 integrations ## Ybug User Reviews Overall Rating 4.8 Ratings Breakdown 5 77% 4 23% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.8 Customer support 4.9 Functionality 4.7 Have you used Ybug and would like to share your experience with others? Kevin L. Verified reviewer Internet 2-10 employees Used weekly for less than 6 months Review source Reviewed February 2025 Very smooth and helpful 5 Very smooth and helpful. Has all the features we need. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's great as a visual feedback tool integrated into the Intercom messenger widget we have on our page. Support is also very prompt and friendly. Cons: Some of the instructions for first install could be even clearer but with the friendly support it was no issue. Vendor Response Hey Kevin, Thank you for your review! We're glad you’re enjoying the tool and our support. We agree—setting up the Intercom integration could be clearer, and we’re working on improving it. Appreciate your feedback! 😊 Best, Radim Replied March 2025 Read More RN Rodrig N. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed October 2025 Tried every other feedback widget - Ybug is the clear winner 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. If it doesn't, the Ybug team is the most responsive I've seen and you can rest assure they'll add it if you ask them. :) Cons: Nothing really - it gets the job done well and reliably every single time. The only super small thing I'd see as a downside not having a guest mode for clients to come view reported feedback, but Ybug connects to most PM tools where our clients are already in. Reasons for choosing Ybug Ybug offers more thorough integrations (via Zapier, API, webhooks, etc.) while its feedback widget is superior to them. Also, price-wise it absolutely beats other tools. Reasons for switching to Ybug Ybug offers more for a much cheaper price. Vendor Response Hello Rodrig, thanks for your great review! Guest mode is already on the roadmap :-) Cheers, Radim H. / Ybug Replied November 2025 Read More BA Ben A. Verified reviewer Railroad Manufacture 11-50 employees Used weekly for free trial Review source Reviewed March 2021 Simple to set up 4 Ratings Breakdown 4 Ease of use 2 Value for money 5 Functionality Pros: Easy to set up, and the integrations with Github and other providers are smooth. Cons: There were a few usability bugs like users reporting their cursor disappearing (black on black) during the screenshot and whatnot. It's tough having a feedback tool with no clear way of providing feedback on it. Reasons for choosing Ybug Clearly advertised the integration with Github Issues. Vendor Response Hello, thank you for your honest review, we appreciate your feedback! We'll try to update the cursors used in our Feedback Widget (now the system cursors are in use). If you had any other usability issue, please tell us. Best Regards, Radim H. / Ybug Replied April 2021 Read More NM Noah M. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed September 2023 Great software for visual bug reporting! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp. Cons: Nothing, to be honest. It does everything we need. Reasons for switching to Ybug Because Marker.io was too expensive for our needs. Vendor Response Hey Noah, Thank you so much for your kind words and positive feedback! If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Ybug! Radim Replied October 2023 Read More JW Jakub W. Verified reviewer Computer Software 11-50 employees Used daily for less than 6 months Review source Reviewed November 2022 Ybug is a great feedback gathering tool 5 Overall it's working great so far, though we haven't been using it very long. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: Ybug is as easy to use as it was to deploy and customize for our app. It made reporting bugs, suggestions, and opinions much easier, streamlined, and organized.So far we only tested the integration with Slack, which went very smoothly, and we're looking forward to using more integrations, especially with JIRA. Cons: As mentioned before, the only thing we're missing is being able to set our own ticket statuses to better match our process. I expect it could be solved by integrating with e.g. JIRA, but it would be great if we could customize it in Ybug directly.The restriction for 1 integration per project in the Basic plan is really limiting. Reasons for choosing Ybug It offers great value for money and supports both sending feedback as well as bug reporting. Read More VR Verified Reviewer Computer Software 11-50 employees Used daily for less than 6 months Review source Reviewed August 2019 Easily the best bug highlighting/reporting tool I've used 5 yBug is brilliant for our Support and Development teams to be able to see a screenshot of where a problem is happening, where the user is in the website/platform, what browser they're using etc. etc. and have all of this information automatically collected. Plus, the user doesn't need to be bogged down in collecting and supplying it themselves. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use, not bogged down in complicated functions, easily customisable and very good technical documentation & support team response. It integrates with our existing software very well. Cons: It's a struggle to think of anything negative - I've already suggested something to their support team that I'd like to see implemented, so it would be unfair if I included it here. Reasons for choosing Ybug Usability, speed of response from Support, stability, cross-platform, cost Read More JR Jonathan R. Verified reviewer Wholesale 2-10 employees Used weekly for less than 6 months Review source Reviewed February 2025 It works... 5 Easy to use. Has a comprehensive selection of tools for users to give feedback with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple setup. Good selection to integrations. Priced well. Cons: Would like connection to Make (Integromat). Vendor Response Hey Jonathan, Thank you for your review! I'm glad you found the setup easy and the tool useful. Great news—Make (Integromat) integration is already in the pipeline! Stay tuned, and let us know if you have any other feedback. 😊 Cheers, Radim Replied February 2025 Read More Julie L. Verified reviewer Internet 51-200 employees Used daily for less than 12 months Review source Reviewed February 2024 Ideal for Bug reporting 4 Overall, the experience is really good, and I hope that the evolution of the product will include more features so that we can exploit it even more. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It was very easy to implement and it comes with a natural integration to email, Jira or Slack, to name a few. You can customize the form so that it integrates perfectly to your design and colour palette. It also automatically records the data that you want such as user ID, device or operating system used while reporting the bug. This is typically the kind of information that the Customer Success team has some difficulty including to the tickets, and this way they don't have to ask anymore. It is quite cheap compared to other tools that propose similar services and for this price offer a great deal. Cons: For the purposes of bug reporting, it would be great to be able to attach more than 1 screenshot or video to each ticket. We implemented it for our team and they found that it was limiting. Reasons for choosing Ybug We had the chance to meet the owner of Ybug and when discussing our needs, it seemed that the product could cover everything we were looking for and the price was very attractive. Read More Garwin P. Verified reviewer Computer Software 2-10 employees Used weekly for less than 6 months Review source Reviewed September 2023 Good Cost Effective Web Feedback Tool 4 I have used other tools, but I found Ybug to be the most cost-effective tool, without missing functionality. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Ybug ease of use. It was both easy to setup and easy to connect to my other tools. Cons: Compared to other tools in the space, the only I would want is mobile app integration. Reasons for switching to Ybug The cost Vendor Response Hey Garwin, Thank you for your review! We appreciate your suggestion about mobile app integration and will consider it for future improvements. If you ever need assistance or have more feedback, feel free to reach out. Thanks for choosing Ybug! Radim Replied October 2023 Read More Zuz M. Verified reviewer Internet 11-50 employees Used daily for less than 12 months Review source Reviewed August 2018 Essential Visual Feedback tool for any webdesigners and developers 5 yBug saves me a lot of work hours on daily bases. It is clear and simple to use and I didn't need to look for any other tool once I've found it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: yBug is really useful tool with great integrations I mostly use the one for Asana and Trello. yBug reports are easily readable with clear call message for users and with all the necessary information for me to solve any issue they might be reporting. I have to praise the tech support that responded to my feature request within few hours! Cons: No cons really. I really enjoy this tool Read More Showing 1 - 10 of 26 Reviews Load More Reviews ## Ybug Popular Comparisons [Jira vs Ybug](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/ybug/)[GitHub vs Ybug](https://www.softwareadvice.com/project-management/github-profile/vs/ybug/)[TestMu AI vs Ybug](https://www.softwareadvice.com/bug-tracking/lambdatest-profile/vs/ybug/) ## See what companies are saying about Software Advice