--- title: "Ybug Software Reviews, Demo & Pricing - 2026" description: "Review of Ybug Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bug-tracking/ybug-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Bug Tracking Software](https://www.softwareadvice.com/bug-tracking/) / Ybug Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Ybug Review From €13-€59/month Free version Free trial 4 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Ybug 4.8 [(26)](https://www.softwareadvice.com/bug-tracking/ybug-profile/#reviews) Pricing Starting at €13.00 flat rate per month Top Alternatives ### About Ybug Ybug serves as a visual bug reporting and feedback mechanism. This tool enables website users to capture screenshots, annotate them, and send bug reports directly to development teams. It automatically collects crucial debugging data such as the operating system, browser, URL, and console errors. Ybug is tailored to meet the needs of product managers, developers, testers, and others involved in the web development process. Ybug is compatible with a wide range of applications, facilitating the collection of visual bug reports and user feedback directly into the project management tools that development teams commonly use. It is designed to fit smoothly into any process. The interface of Ybug is intuitive, making it accessible to all users, even those without technical expertise. Users have the ability to draw, insert arrows, shapes, and text annotations onto screenshots prior to submitting reports. To simplify bug reporting, Ybug provides browser extensions for Chrome, Firefox, and Edge. The tool complies with GDPR and ensures secure data storage in the EU. Furthermore, Ybug can be fully customized to align with the branding of any website it is implemented on. Do you work for Ybug? [Manage this product listing](https://www.g2.com/products/ybug/claim_requests/new?auto=true) ## Ybug User Interface ## Popular Ybug Alternatives Main Product Ybug 4.8 [(26)](https://www.softwareadvice.com/bug-tracking/ybug-profile/#reviews) Ratings Breakdown - 4.69Ease of use - 4.75Value for money - 4.95Customer support - 4.65Functionality Pricing Starting at €13.00 per month Alternative Product [Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/) 4.5 [(875)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.40Value for money - 4.23Customer support - 4.40Functionality Pricing Starting at $4.00 per month Alternative Product [Zoho Sprints](https://www.softwareadvice.com/project-management/zoho-sprints-profile/) 4.5 [(302)](https://www.softwareadvice.com/project-management/zoho-sprints-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.50Value for money - 4.39Customer support - 4.42Functionality Pricing Starting at $3.00 per month Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15504)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Alternative Product [GitHub](https://www.softwareadvice.com/project-management/github-profile/) 4.8 [(6210)](https://www.softwareadvice.com/project-management/github-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.63Value for money - 4.34Customer support - 4.66Functionality Pricing Starting at $4.00 per month Alternative Product [TestMu AI](https://www.softwareadvice.com/product/41699-testmu-ai/) 4.6 [(547)](https://www.softwareadvice.com/product/41699-testmu-ai/reviews/) Ratings Breakdown - 4.63Ease of use - 4.44Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $19.00 per month ## Ybug Pricing and Plans Starting price: €13.00 per month Free Trial Free Version FREE €0.00 flat rate, per month Plan includes: - Unlimited feedback - Unlimited reporters - 50 screenshots BASIC €13.00 flat rate, per month Plan includes: - 3 projects - 3 team members - Unlimited screenshots - 25+ integrations - Limited JS console recording STARTUP €29.00 flat rate, per month Plan includes: - 7 projects - 7 team members - JS console recording - Webhook integration - Live chat integrations - Project permissions - Custom data retention - Video recording - File attachments - Feedback replies COMPANY €59.00 flat rate, per month Plan includes: - 15 projects - 15 team members - Priority support - Account level webhooks - REST API (Coming soon) - Custom branding - Custom fields ## Ybug Features - Popular features found in Bug Tracking Audit Trail Issue Tracking Knowledge Base Management Prioritization Project Management Real-Time Notifications Task Progress Tracking Ticket Management Workflow Management - More features of Ybug 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking Adaptive Learning Agile Methodologies AI Copilot AI Text Generation AI Text Summarization Alerts/Notifications Anonymous Feedback API Assignment Management Backlog Management Brand Design Consistency Bug History Bug/Issue Capture Bug Tracking Charting Code Repository Integration Collaboration Tools Commenting/Notes Conditional Logic Configurable Workflow CRM Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Questions Customizable Reports Customizable Templates Data Retention Data Visualization Device Responsiveness Drag & Drop Email Management Feedback Aggregation Feedback Collection Feedback Management File Management Generative AI GPS Issue Management @mentions Mobile Survey Monitoring Multi-Channel Distribution Multi-Language Multiple Projects Natural Language Interaction Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Proactive Assistance Progress Tracking Projections Project Planning Project Time Tracking Pulse Surveys Question Branching Question Library Ratings/Reviews Real-Time Action Real-Time Analysis Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Search/Filter Security Segmentation Sentiment Analysis Single Sign On Social Media Integration SSL Security Status Tracking Survey Deployment Survey/Poll Management Surveys & Feedback Tagging Task Management Task Planning Task Scheduling Template Management Tester Reports & Feedback Text Analysis Text Fields Third-Party Integrations Trend Analysis Trigger Alerts User Reports & Feedback Website Integration Widgets ## Ybug Integrations GitHub Integration rated undefined from -1 review Redmine Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Teamwork.com Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Pivotal Tracker Integration rated undefined from -1 review See all 20 integrations ## Ybug User Reviews ## Ybug customer ratings - Overall rating: 4.8/5 - Total reviews: 26 ### Rating distribution - 5 stars: 20 reviews (77%) - 4 stars: 6 reviews (23%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.7/5 --- Have you used Ybug and would like to share your experience with others? ### Very smooth and helpful - Overall rating: 5/5 - Reviewer: Kevin L. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Very smooth and helpful. Has all the features we need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's great as a visual feedback tool integrated into the Intercom messenger widget we have on our page. Support is also very prompt and friendly. #### Cons Some of the instructions for first install could be even clearer but with the friendly support it was no issue. #### Vendor response Hey Kevin, Thank you for your review! We're glad you’re enjoying the tool and our support. We agree—setting up the Intercom integration could be clearer, and we’re working on improving it. Appreciate your feedback! 😊 Best, Radim Replied March 2025 --- ### Tried every other feedback widget - Ybug is the clear winner - Overall rating: 5/5 - Reviewer: Rodrig N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. If it doesn't, the Ybug team is the most responsive I've seen and you can rest assure they'll add it if you ask them. :) #### Cons Nothing really - it gets the job done well and reliably every single time. The only super small thing I'd see as a downside not having a guest mode for clients to come view reported feedback, but Ybug connects to most PM tools where our clients are already in. #### Reasons for choosing Ybug Ybug offers more thorough integrations (via Zapier, API, webhooks, etc.) while its feedback widget is superior to them. Also, price-wise it absolutely beats other tools. #### Reasons for switching to Ybug Ybug offers more for a much cheaper price. #### Vendor response Hello Rodrig, thanks for your great review! Guest mode is already on the roadmap :-) Cheers, Radim H. / Ybug Replied November 2025 --- ### Simple to set up - Overall rating: 4/5 - Reviewer: Ben A. - Verified reviewer: Yes - Industry: Railroad Manufacture - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Functionality: 5/5 #### Pros Easy to set up, and the integrations with Github and other providers are smooth. #### Cons There were a few usability bugs like users reporting their cursor disappearing (black on black) during the screenshot and whatnot. It's tough having a feedback tool with no clear way of providing feedback on it. #### Reasons for choosing Ybug Clearly advertised the integration with Github Issues. #### Vendor response Hello, thank you for your honest review, we appreciate your feedback! We'll try to update the cursors used in our Feedback Widget (now the system cursors are in use). If you had any other usability issue, please tell us. Best Regards, Radim H. / Ybug Replied April 2021 --- ### Great software for visual bug reporting! - Overall rating: 5/5 - Reviewer: Noah M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp. #### Cons Nothing, to be honest. It does everything we need. #### Reasons for switching to Ybug Because Marker.io was too expensive for our needs. #### Vendor response Hey Noah, Thank you so much for your kind words and positive feedback! If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Ybug! Radim Replied October 2023 --- ### Ybug is a great feedback gathering tool - Overall rating: 5/5 - Reviewer: Jakub W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Overall it's working great so far, though we haven't been using it very long. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Ybug is as easy to use as it was to deploy and customize for our app. It made reporting bugs, suggestions, and opinions much easier, streamlined, and organized.So far we only tested the integration with Slack, which went very smoothly, and we're looking forward to using more integrations, especially with JIRA. #### Cons As mentioned before, the only thing we're missing is being able to set our own ticket statuses to better match our process. I expect it could be solved by integrating with e.g. JIRA, but it would be great if we could customize it in Ybug directly.The restriction for 1 integration per project in the Basic plan is really limiting. #### Reasons for choosing Ybug It offers great value for money and supports both sending feedback as well as bug reporting. --- ### Easily the best bug highlighting/reporting tool I've used - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered yBug is brilliant for our Support and Development teams to be able to see a screenshot of where a problem is happening, where the user is in the website/platform, what browser they're using etc. etc. and have all of this information automatically collected. Plus, the user doesn't need to be bogged down in collecting and supplying it themselves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, not bogged down in complicated functions, easily customisable and very good technical documentation & support team response. It integrates with our existing software very well. #### Cons It's a struggle to think of anything negative - I've already suggested something to their support team that I'd like to see implemented, so it would be unfair if I included it here. #### Reasons for choosing Ybug Usability, speed of response from Support, stability, cross-platform, cost --- ### Ideal for Bug reporting - Overall rating: 4/5 - Reviewer: Julie L. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, the experience is really good, and I hope that the evolution of the product will include more features so that we can exploit it even more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was very easy to implement and it comes with a natural integration to email, Jira or Slack, to name a few. You can customize the form so that it integrates perfectly to your design and colour palette. It also automatically records the data that you want such as user ID, device or operating system used while reporting the bug. This is typically the kind of information that the Customer Success team has some difficulty including to the tickets, and this way they don't have to ask anymore. It is quite cheap compared to other tools that propose similar services and for this price offer a great deal. #### Cons For the purposes of bug reporting, it would be great to be able to attach more than 1 screenshot or video to each ticket. We implemented it for our team and they found that it was limiting. #### Reasons for choosing Ybug We had the chance to meet the owner of Ybug and when discussing our needs, it seemed that the product could cover everything we were looking for and the price was very attractive. --- ### Good Cost Effective Web Feedback Tool - Overall rating: 4/5 - Reviewer: Garwin P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered I have used other tools, but I found Ybug to be the most cost-effective tool, without missing functionality. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ybug ease of use. It was both easy to setup and easy to connect to my other tools. #### Cons Compared to other tools in the space, the only I would want is mobile app integration. #### Reasons for switching to Ybug The cost #### Vendor response Hey Garwin, Thank you for your review! We appreciate your suggestion about mobile app integration and will consider it for future improvements. If you ever need assistance or have more feedback, feel free to reach out. Thanks for choosing Ybug! Radim Replied October 2023 --- ### Essential Visual Feedback tool for any webdesigners and developers - Overall rating: 5/5 - Reviewer: Zuz M. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered yBug saves me a lot of work hours on daily bases. It is clear and simple to use and I didn't need to look for any other tool once I've found it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros yBug is really useful tool with great integrations I mostly use the one for Asana and Trello. yBug reports are easily readable with clear call message for users and with all the necessary information for me to solve any issue they might be reporting. I have to praise the tech support that responded to my feature request within few hours! #### Cons No cons really. I really enjoy this tool --- ### Best Visual Feedback Tool - Overall rating: 5/5 - Reviewer: Douglas W. - Verified reviewer: Yes - Industry: Computer Software - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. User Acceptance Testing feedback. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros yBug provide simple visual feedback on web-based projects. The functionality is straightforward and very easy to use. Task management is minimal but includes extensive options to integrate feedback directly into popular project management systems. Also, we had a few questions. yBug support was very quick to respond with helpful advice. #### Cons No cons. Suggestions for the future would be to have the ability to change the popup title from "Feedback" to a custom text. --- Showing 1 - 10 of 26 Reviews Load More Reviews ## Ybug Popular Comparisons [Jira vs Ybug](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/ybug/)[GitHub vs Ybug](https://www.softwareadvice.com/project-management/github-profile/vs/ybug/)[TestMu AI vs Ybug](https://www.softwareadvice.com/compare/41699-testmu-ai/vs/311499-ybug/) ## See what companies are saying about Software Advice