All Tailor Brands Reviews
1-25 of 284 Reviews
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Meghann
Retail, 1 employee
Used unspecified
OVERALL RATING:
5
Reviewed January 2024
Tailor Brands is the Best
Jeffrey
Verified reviewer
Automotive, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Looking to create a logo for your business? They will do it for you
I love Tailor Brands, they have created several logos for me.
PROSAs a young entrepreneur, I have used TailorBrands several times. They Cassandra easily create your new business logo or redesign one that you already have!
CONSI can't say many bad things about Tailor Brands. Maybe I would like more options when it comes to customization.
Jorge
Sports, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
Tailor experience
We have had a very significant experience, our first website, our first international account, our logo and our first designs were born there.
PROSThe pros of Tailor Brands is that you can unite various aspects of your company: Design, legal, administrative, financial and other aspects necessary for the complementary operation of your organization. It offers you ease and permanent attention.
CONSI would like it to be able to advance to broader commercial integration processes, and to offer new functionalities for companies in the future.
Waheed
Cosmetics, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Inexperienced people, worst service, false promises, hidden charges.
I would not suggest anyone take services from Tailor Brands
PROSNothing to like about the company doesn't know its deliverables.
CONSDeliverables are useless against premium costs.
Jennifer
Retail, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Only a few unexpected expenses but other than that, totally legit!
As much as my previous grunts may sound, I did enjoy the experience, aside from my logo not being on their records and no way to add it. I love how Tailor Brands had their site in order, so you knew what to do & when, giving you ample time to make sure you cross your t's & dot you i's, and being LEGAL! I am thrilled to keep working with Tailor Brands to see what else we could create together!
PROSI love how easy you guys made creating an LLC & ensuring I have taken proper steps to solidify my LLC, legally & legitimately. I TRULY cannot over state my appreciation in that field. I knew some things about the LLC legalities, but not everything. I am an entrepreneur at heart! I design, create, build, & market all of my own material & content, as well as selling online retail goods. I have hands in many pots and I really appreciate you guys!
CONS1st CON - NOT BEING ABLE TO UPLOAD MY OWN LOGO I PREVIOUSLY CREATED WITH ANOTHER SITE. 2nd CON - I would have to say the cost. Sorry, but true. By the time I completed everything I needed to complete to be legal & legit, it costs me around $1200. LET ME ALSO ADD THAT I WAS ABLE TO WORK AT MY OWN PACE TOO, SO THE $1200 WAS SLOWLY PAID OUT OVER A MONTH'S TIME TO GET OPERATIONAL. NO, I didn't expect it to be free, gosh no you have to spend it to make it. But I did expect the "pitch" of it only costing $299 to get started, ended up being $99.00-$299 PER service that I needed. I thought it would be for the whole LLC completion, but no, it was just to get started. Tailor Brands had their cost & then the state & trademark had their cost on top of tailor brands. But that was my total expense from beginning to end.
Reason for choosing Tailor Brands
Tailor Brands won me over due to the legal guidance on LLC legitimacy.
Reasons for switching to Tailor Brands
I started with Tailor Brands & Brand.crowd. Tailor Brands won me over due to the legal guidance on LLC legitimacy.
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
A starting guideline
My overall experience is very positive. I feel that my business is safe and compliant with legal requirements and that I have legitimate documents available when I need to implement policies, contracts, ect. The ease of managing the website and my online store are SO VALUABLE. I'm so glad I saw an ad on instagram for Tailor Brands right as I was trying to figure all of this out.
PROSThe legal documents and website development features that Tailor Brands gives you are so easy to use and a weight off your shoulders. They take you through each step needed for your business, and some of which you didn't realize you needed until seeing it down the list they provide.
CONSThe customer service is somewhat limited in the answers they give, pointing you towards an email you may have received or towards a state phone number. But overall I'd say they are helpful.
Alysa
Human Resources, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Scammed by CSR
Very bad. They made a huge mistake just to get their sale and set my business up wrong and now I have to pay additional to fix and they’ve offered nothing. No refund or discount or additional services. There’s no recourse for me. I feel totally scammed.
PROSI thought they were a great one stop shop where I could get help setting up my business
CONSI specifically told the sales person I was in need of an S Corp and they had me set up LLC and said I’d receive email to complete questions to create SCorp. Two days later I was told they don’t do SCorp and they would no refund my money and there was nothing they would do. Now I have to pay additional funds to have LLC transferred
Kapil
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
Do Not Use -- Unresponsive and Very Costly
Negative -- still confused about the state of my EIN. No customer support lines to reach out to get in touch with my registered agent, nor clarification on what documents are needed to submit locally -- even though I PAID FOR ALL OF THESE SERVICES through their platform. Buyers beware, this product operates as a money grab to confuse you and not provide you with adequate services or support.
PROSThe software is billed as a universal set up to help get an LLC and all related aspects of a business up and running. Designing a website and getting a business email through the service was easy albeit costly.
CONSI came to Tailor Brands to start an LLC, get a registered agent, and get my EIN number. So far, the process has been nightmare-ish. Things that should have taken only 1 day to resolve take weeks and it seems like internally, the team is very unfamiliar with the structuring and creation of LLCs and new businesses. I have run into numerous issues and rather than having a customer support line that reaches out and guides you through the process, they have not been able to adequately respond to simple questions nor have they put customers in contact with someone who can help resolve their problems -- STAY AWAY.
Reason for choosing Tailor Brands
They spend on marketing ... not customer support or satisfaction. Beware of online "reviews" on specific blogs that were paid for or online ads the company spams.
Alexandria
Verified reviewer
Cosmetics, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Started my LLC with ease!
My experience with Tailor Brands was amazing. I usually feel anxious when I feel out documents but since everything was so organized I was able to correctly feel each section out.
PROSI loved how easy it was to start up my LLC. Each step was was categorized by section and I was able to go section by section to ensure that each step was completed. It was very organized and I loved how simple it was to maneuver.
CONSI felt like I was called too much as opposed to emailed. I felt like everything I was contacted with about buying certain upgrades could have been communicated by email.
Marvin Luke
Verified reviewer
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
The best!!
The platform is really user-friendly. Very few questions were asked of me but they were able to give me a logo, branding, and color scheme idea that I absolutely enjoyed.
PROSThough I only used the free trial, I was thoroughly impressed by how easy to use, and how beautiful the designs were despite only asking me a few simple questions
CONSNothing really. I didn't have to pay tho despite me getting the value I wanted
Anonymous
1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
Awesome jump-start to a successful Business launch!!
I have realized how professional and easily asssible my business has become. And to know that I created it with little to no experience was amazing! Truly gratifying!
PROSTailor Brands provided the necessary tools and resources thatbreally helped to get my Business designed, prepared and launched which is easily managed through my personal log in. Awesome experience thus far!!
CONSLogo design and options made available can be more detailed. Request that accounts get two Logo options instead of one.
Naptalie
Arts and Crafts, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2023
Good product, poor communication, no cancelation policy.
Logo creation, started out rocky, had to get help because their set up isn't clear, i ended up having to get them to help me merge(and it's still not merged properly) i thought everything else was great until i found out that i couldn't get a refund on a product i am no longer using. Also you can't delete a payment, you can add another but they don't allow you to remove it once it's in their system. Scammy AFI just wanted a refund for something i don't want or need and they said they "couldnt stop a payment that's been started" bulls*it
PROSI loved their logo design. This is the only thing worth using them for l, but JUST buy the design, do not do a monthly service, you can get a website set up and do all your paperwork without getting charged more than your legal fees.
CONSZero communication about renewals, yes, i get it, they want you to forget so they can take your money, so of course the don't let you know in an email that you're set to auto renew, that would mean they lose money, there is no cancelation, so now I'm stuck for an entire, with a service i don't want or need. Avoid! Only use for logo creation, everything else is expensive and they bombard you with "upgrades" everything costs extra. Oh, only $72 for an email! Only $35 for a mailbox, only $200 for legal protection.. the list goes on forever until you've been nickeled and dimed to death.
Vendor Response
We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at contact@tailorbrands.com. Kind regards, The Tailor Team
Replied May 2023
Gary
Consumer Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2023
For the Money...Very disappointed
I have spent well over $1000 for what? You Te trying to make me pay for my website twice ...Left messages for help and no response...
PROS1 stop shop for llc. I did like the web set up until I had problems with being double charged
CONSCan't get a human on the phone to help me..Get flooded with spamBeing charged twice for things
Reason for choosing Tailor Brands
Complete
Vendor Response
We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at contact@tailorbrands.com. Kind regards, The Tailor Team
Replied April 2023
Ken
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2023
They will steal money once they have your credit card
Decent interface and was able to get basic things completed.
CONSTailor Brands has now illegally charged my card multiple times over 2 years. You sign up, can't cancel, and it is impossible to get anyone to respond to you. Last year I had them issue me a refund after charging me for a full year instead of the one month I signed up for. After fighting with them, they refunded me. That was one year ago. Account closed! Then exactly a year later they charged me again for an entire new yearly subscription. They didn't notify me, i didn't have an active account, and when logging in (no paid account) I could see the charge and invoice, but again no subscription. I notified them and they told me I did have an account and told me with instructions how to cancel. Again, there was no "cancel" button shown since the account wasn't active. I had to notify PayPal since I assume Tailor Brands was making it impossible for me to cancel so they could charge me again next year. Total scam! Stay away.
Vendor Response
e're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team
Replied August 2023
Hekmatullah
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Thank you
It’s awesome
PROSIt’s the most important app for those who opens Business.
CONSTailor Brand helps Business. And helps a lot and a lot
Austin
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
Terrible Company
Nothing, I have to type a minimum of 40 characters for this review
CONSOverall experience. Imagine going to a restaurant and ordering a meal and then receiving an empty plate from the kitchen, then them saying no refund have a good day. Terrible for new business owners. Customer service does not exist for Tailor Brands.
Vendor Response
We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team
Replied June 2023
Debbie
Real Estate, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great web site to design a logo
Easy to use
PROSI have used Tailor Brands website for years and I love it!
CONSI wish I could speak live to someone to understand more about what you can do for my business
Vendor Response
Hi Debbie! Thank you very much for leaving us that review! We are very happy to hear you've got a great experience with our services and that you've been using them for a long time :) Our product is changing constantly in order to provide you with more and more value! if you wish to talk to one of our representatives, feel free to contact us at contact@tailorbrands.com, one of our representatives will be happy to help you with anything you need, and how you can leverage all the tools in your plan! Kind Regards, The Tailor Team
Replied October 2019
Casey
Food & Beverages, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Fantastic Resource!!!
It has been a very positive experience with very little negative representation. I recommend 9/10, and have already led several friends to the site.
PROSThe complete functionality and ease of access made it so easy to create my brand and make it legal, while also making a webpage and merchandise!
CONSI wish the logo builder was alittle more complex on the imaging, like being able to merge pictures and icons.
Reason for choosing Tailor Brands
Way easier to create
Scott
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Building today for your tomorrow!
As a new business owner, not familiar with many of the admin details, I’ve watched many in this industry try to skip chapters and fail as a result. TailorBrands has enable me the ability to utilize my time to acquire employees and focus on business relations knowing I have everything I need in 1 place. In this industry time is your largest customer. TailorBrands has given me that peace of mind.
CONSBeing shown just how much it takes to be successful.
Reason for choosing Tailor Brands
Name recognition and the many stories of others.
Sharon
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2023
Easy to use and worth the money
Very easy to use and a lot of options to choose from.
CONSWe are required to purchase individual logo / brands. Would be helpful to have a subscription plan that allows multiple logos.
Noah
Investment Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
All
Good
PROSTime was very important to me. And Tailor was great in that field
CONSExpensive over all was extremely expensive
Kelsey
Writing and Editing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Easy to use branding.
Tailor Brands allows me to create and maintain a perfect professional business with ease. I built a website, virtual business card, logo, and advertisement materials all within one platform.
PROS-Easy to use-Great Value for the price- Great logo maker
CONSIn the advertisement creator tool, I wish you could easily swap out pictures without having to redo the text portions because the picture overlays the text when selected. This happens even when selecting the existing picture and then the new picture.
Matthew
Wholesale, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Tailer brand review
It's easy-to-use and it's helpful and informative.
PROSI like that it informs you on all the things you need to start a business. You can get the llc, insurance, business credit card. Everything in one place.
CONSThe pricing is what I liked the least. I feel like it tricks you into spending more money than what you really wanted to. I spent close to $900. If everything works out the way I plan then it would be a good $900 spent.
DAndrea
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2023
A Small Business' Best Friend
Pretty amazing so far!
PROSI loved that there were so many options related to starting my small business. From LLC creation to website design. I can even trademark my brand!
CONSI did not have difficulty as of yet. The only thing that has happened was my application was rejected by Mercury Financial.
Reasons for switching to Tailor Brands
Tailor Brands is way more seamless in my opinion.
Requis
Construction, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Rock Stars
Great!
PROSEasy to use, they kept me constantly updated, and the price is minuscule when compared to the value of their work.
CONSI had a logo design but there wasn't a way to upload my design. It would gone perfectly with some of the available fonts.
Reason for choosing Tailor Brands
It was truly the better option with a better equipped package.