All Tailor Brands Reviews

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Meghann

Retail, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2024

Tailor Brands is the Best

User Profile

Jeffrey

Verified reviewer

Automotive, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Looking to create a logo for your business? They will do it for you

I love Tailor Brands, they have created several logos for me.

PROS

As a young entrepreneur, I have used TailorBrands several times. They Cassandra easily create your new business logo or redesign one that you already have!

CONS

I can't say many bad things about Tailor Brands. Maybe I would like more options when it comes to customization.

Jorge

Sports, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Tailor experience

We have had a very significant experience, our first website, our first international account, our logo and our first designs were born there.

PROS

The pros of Tailor Brands is that you can unite various aspects of your company: Design, legal, administrative, financial and other aspects necessary for the complementary operation of your organization. It offers you ease and permanent attention.

CONS

I would like it to be able to advance to broader commercial integration processes, and to offer new functionalities for companies in the future.

Waheed

Cosmetics, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Inexperienced people, worst service, false promises, hidden charges.

I would not suggest anyone take services from Tailor Brands

PROS

Nothing to like about the company doesn't know its deliverables.

CONS

Deliverables are useless against premium costs.

Jennifer

Retail, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Only a few unexpected expenses but other than that, totally legit!

As much as my previous grunts may sound, I did enjoy the experience, aside from my logo not being on their records and no way to add it. I love how Tailor Brands had their site in order, so you knew what to do & when, giving you ample time to make sure you cross your t's & dot you i's, and being LEGAL! I am thrilled to keep working with Tailor Brands to see what else we could create together!

PROS

I love how easy you guys made creating an LLC & ensuring I have taken proper steps to solidify my LLC, legally & legitimately. I TRULY cannot over state my appreciation in that field. I knew some things about the LLC legalities, but not everything. I am an entrepreneur at heart! I design, create, build, & market all of my own material & content, as well as selling online retail goods. I have hands in many pots and I really appreciate you guys!

CONS

1st CON - NOT BEING ABLE TO UPLOAD MY OWN LOGO I PREVIOUSLY CREATED WITH ANOTHER SITE. 2nd CON - I would have to say the cost. Sorry, but true. By the time I completed everything I needed to complete to be legal & legit, it costs me around $1200. LET ME ALSO ADD THAT I WAS ABLE TO WORK AT MY OWN PACE TOO, SO THE $1200 WAS SLOWLY PAID OUT OVER A MONTH'S TIME TO GET OPERATIONAL. NO, I didn't expect it to be free, gosh no you have to spend it to make it. But I did expect the "pitch" of it only costing $299 to get started, ended up being $99.00-$299 PER service that I needed. I thought it would be for the whole LLC completion, but no, it was just to get started. Tailor Brands had their cost & then the state & trademark had their cost on top of tailor brands. But that was my total expense from beginning to end.

Reason for choosing Tailor Brands

Tailor Brands won me over due to the legal guidance on LLC legitimacy.

Reasons for switching to Tailor Brands

I started with Tailor Brands & Brand.crowd. Tailor Brands won me over due to the legal guidance on LLC legitimacy.

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

A starting guideline

My overall experience is very positive. I feel that my business is safe and compliant with legal requirements and that I have legitimate documents available when I need to implement policies, contracts, ect. The ease of managing the website and my online store are SO VALUABLE. I'm so glad I saw an ad on instagram for Tailor Brands right as I was trying to figure all of this out.

PROS

The legal documents and website development features that Tailor Brands gives you are so easy to use and a weight off your shoulders. They take you through each step needed for your business, and some of which you didn't realize you needed until seeing it down the list they provide.

CONS

The customer service is somewhat limited in the answers they give, pointing you towards an email you may have received or towards a state phone number. But overall I'd say they are helpful.

Alysa

Human Resources, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2024

Scammed by CSR

Very bad. They made a huge mistake just to get their sale and set my business up wrong and now I have to pay additional to fix and they’ve offered nothing. No refund or discount or additional services. There’s no recourse for me. I feel totally scammed.

PROS

I thought they were a great one stop shop where I could get help setting up my business

CONS

I specifically told the sales person I was in need of an S Corp and they had me set up LLC and said I’d receive email to complete questions to create SCorp. Two days later I was told they don’t do SCorp and they would no refund my money and there was nothing they would do. Now I have to pay additional funds to have LLC transferred

User Profile

Kapil

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2023

Do Not Use -- Unresponsive and Very Costly

Negative -- still confused about the state of my EIN. No customer support lines to reach out to get in touch with my registered agent, nor clarification on what documents are needed to submit locally -- even though I PAID FOR ALL OF THESE SERVICES through their platform. Buyers beware, this product operates as a money grab to confuse you and not provide you with adequate services or support.

PROS

The software is billed as a universal set up to help get an LLC and all related aspects of a business up and running. Designing a website and getting a business email through the service was easy albeit costly.

CONS

I came to Tailor Brands to start an LLC, get a registered agent, and get my EIN number. So far, the process has been nightmare-ish. Things that should have taken only 1 day to resolve take weeks and it seems like internally, the team is very unfamiliar with the structuring and creation of LLCs and new businesses. I have run into numerous issues and rather than having a customer support line that reaches out and guides you through the process, they have not been able to adequately respond to simple questions nor have they put customers in contact with someone who can help resolve their problems -- STAY AWAY.

Reason for choosing Tailor Brands

They spend on marketing ... not customer support or satisfaction. Beware of online "reviews" on specific blogs that were paid for or online ads the company spams.

User Profile

Alexandria

Verified reviewer

Cosmetics, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2023

Started my LLC with ease!

My experience with Tailor Brands was amazing. I usually feel anxious when I feel out documents but since everything was so organized I was able to correctly feel each section out.

PROS

I loved how easy it was to start up my LLC. Each step was was categorized by section and I was able to go section by section to ensure that each step was completed. It was very organized and I loved how simple it was to maneuver.

CONS

I felt like I was called too much as opposed to emailed. I felt like everything I was contacted with about buying certain upgrades could have been communicated by email.

Marvin Luke

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

The best!!

The platform is really user-friendly. Very few questions were asked of me but they were able to give me a logo, branding, and color scheme idea that I absolutely enjoyed.

PROS

Though I only used the free trial, I was thoroughly impressed by how easy to use, and how beautiful the designs were despite only asking me a few simple questions

CONS

Nothing really. I didn't have to pay tho despite me getting the value I wanted

Anonymous

1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Awesome jump-start to a successful Business launch!!

I have realized how professional and easily asssible my business has become. And to know that I created it with little to no experience was amazing! Truly gratifying!

PROS

Tailor Brands provided the necessary tools and resources thatbreally helped to get my Business designed, prepared and launched which is easily managed through my personal log in. Awesome experience thus far!!

CONS

Logo design and options made available can be more detailed. Request that accounts get two Logo options instead of one.

Naptalie

Arts and Crafts, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2023

Good product, poor communication, no cancelation policy.

Logo creation, started out rocky, had to get help because their set up isn't clear, i ended up having to get them to help me merge(and it's still not merged properly) i thought everything else was great until i found out that i couldn't get a refund on a product i am no longer using. Also you can't delete a payment, you can add another but they don't allow you to remove it once it's in their system. Scammy AFI just wanted a refund for something i don't want or need and they said they "couldnt stop a payment that's been started" bulls*it

PROS

I loved their logo design. This is the only thing worth using them for l, but JUST buy the design, do not do a monthly service, you can get a website set up and do all your paperwork without getting charged more than your legal fees.

CONS

Zero communication about renewals, yes, i get it, they want you to forget so they can take your money, so of course the don't let you know in an email that you're set to auto renew, that would mean they lose money, there is no cancelation, so now I'm stuck for an entire, with a service i don't want or need. Avoid! Only use for logo creation, everything else is expensive and they bombard you with "upgrades" everything costs extra. Oh, only $72 for an email! Only $35 for a mailbox, only $200 for legal protection.. the list goes on forever until you've been nickeled and dimed to death.

Vendor Response

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at contact@tailorbrands.com. Kind regards, The Tailor Team

Replied May 2023

Gary

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2023

For the Money...Very disappointed

I have spent well over $1000 for what? You Te trying to make me pay for my website twice ...Left messages for help and no response...

PROS

1 stop shop for llc. I did like the web set up until I had problems with being double charged

CONS

Can't get a human on the phone to help me..Get flooded with spamBeing charged twice for things

Reason for choosing Tailor Brands

Complete

Vendor Response

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at contact@tailorbrands.com. Kind regards, The Tailor Team

Replied April 2023

Ken

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2023

They will steal money once they have your credit card

PROS

Decent interface and was able to get basic things completed.

CONS

Tailor Brands has now illegally charged my card multiple times over 2 years. You sign up, can't cancel, and it is impossible to get anyone to respond to you. Last year I had them issue me a refund after charging me for a full year instead of the one month I signed up for. After fighting with them, they refunded me. That was one year ago. Account closed! Then exactly a year later they charged me again for an entire new yearly subscription. They didn't notify me, i didn't have an active account, and when logging in (no paid account) I could see the charge and invoice, but again no subscription. I notified them and they told me I did have an account and told me with instructions how to cancel. Again, there was no "cancel" button shown since the account wasn't active. I had to notify PayPal since I assume Tailor Brands was making it impossible for me to cancel so they could charge me again next year. Total scam! Stay away.

Vendor Response

e're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team

Replied August 2023

Hekmatullah

Restaurants, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Thank you

It’s awesome

PROS

It’s the most important app for those who opens Business.

CONS

Tailor Brand helps Business. And helps a lot and a lot

Austin

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

Terrible Company

PROS

Nothing, I have to type a minimum of 40 characters for this review

CONS

Overall experience. Imagine going to a restaurant and ordering a meal and then receiving an empty plate from the kitchen, then them saying no refund have a good day. Terrible for new business owners. Customer service does not exist for Tailor Brands.

Vendor Response

We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team

Replied June 2023

Debbie

Real Estate, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great web site to design a logo

Easy to use

PROS

I have used Tailor Brands website for years and I love it!

CONS

I wish I could speak live to someone to understand more about what you can do for my business

Vendor Response

Hi Debbie! Thank you very much for leaving us that review! We are very happy to hear you've got a great experience with our services and that you've been using them for a long time :) Our product is changing constantly in order to provide you with more and more value! if you wish to talk to one of our representatives, feel free to contact us at contact@tailorbrands.com, one of our representatives will be happy to help you with anything you need, and how you can leverage all the tools in your plan! Kind Regards, The Tailor Team

Replied October 2019

Casey

Food & Beverages, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Fantastic Resource!!!

It has been a very positive experience with very little negative representation. I recommend 9/10, and have already led several friends to the site.

PROS

The complete functionality and ease of access made it so easy to create my brand and make it legal, while also making a webpage and merchandise!

CONS

I wish the logo builder was alittle more complex on the imaging, like being able to merge pictures and icons.

Reason for choosing Tailor Brands

Way easier to create

Scott

Professional Training & Coaching, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Building today for your tomorrow!

PROS

As a new business owner, not familiar with many of the admin details, I’ve watched many in this industry try to skip chapters and fail as a result. TailorBrands has enable me the ability to utilize my time to acquire employees and focus on business relations knowing I have everything I need in 1 place. In this industry time is your largest customer. TailorBrands has given me that peace of mind.

CONS

Being shown just how much it takes to be successful.

Reason for choosing Tailor Brands

Name recognition and the many stories of others.

Sharon

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2023

Easy to use and worth the money

PROS

Very easy to use and a lot of options to choose from.

CONS

We are required to purchase individual logo / brands. Would be helpful to have a subscription plan that allows multiple logos.

Noah

Investment Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

All

Good

PROS

Time was very important to me. And Tailor was great in that field

CONS

Expensive over all was extremely expensive

Kelsey

Writing and Editing, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Easy to use branding.

Tailor Brands allows me to create and maintain a perfect professional business with ease. I built a website, virtual business card, logo, and advertisement materials all within one platform.

PROS

-Easy to use-Great Value for the price- Great logo maker

CONS

In the advertisement creator tool, I wish you could easily swap out pictures without having to redo the text portions because the picture overlays the text when selected. This happens even when selecting the existing picture and then the new picture.

Matthew

Wholesale, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Tailer brand review

It's easy-to-use and it's helpful and informative.

PROS

I like that it informs you on all the things you need to start a business. You can get the llc, insurance, business credit card. Everything in one place.

CONS

The pricing is what I liked the least. I feel like it tricks you into spending more money than what you really wanted to. I spent close to $900. If everything works out the way I plan then it would be a good $900 spent.

DAndrea

Management Consulting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2023

A Small Business' Best Friend

Pretty amazing so far!

PROS

I loved that there were so many options related to starting my small business. From LLC creation to website design. I can even trademark my brand!

CONS

I did not have difficulty as of yet. The only thing that has happened was my application was rejected by Mercury Financial.

Reasons for switching to Tailor Brands

Tailor Brands is way more seamless in my opinion.

Requis

Construction, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Rock Stars

Great!

PROS

Easy to use, they kept me constantly updated, and the price is minuscule when compared to the value of their work.

CONS

I had a logo design but there wasn't a way to upload my design. It would gone perfectly with some of the available fonts.

Reason for choosing Tailor Brands

It was truly the better option with a better equipped package.

Showing 1 - 25 of 284 Reviews