# AlertMedia Software Reviews, Demo & Pricing - 2026

> Review of AlertMedia Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/business-continuity/alert-media-profile

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AlertMedia

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Overview

[Reviews](https://www.softwareadvice.com/business-continuity/alert-media-profile/reviews/)[Alternatives](https://www.softwareadvice.com/business-continuity/alert-media-profile/alternatives/)

# AlertMedia 2026: Benefits, Features & Pricing

Wondering if AlertMedia is right for your organization?

Our Safety Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

AlertMedia

4.8

[(151)](https://www.softwareadvice.com/business-continuity/alert-media-profile/reviews/)

Pricing

Pricing available upon request

### About AlertMedia

All-in-One Platform to Detect, Understand, and Respond to Risk

AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows—so teams quickly understand what’s happening, who’s impacted, and what to do next.

Organizations in more than 150 countries—from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart—rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents.

The AlertMedia Difference:

Deeper, Actionable Risk Intelligence

> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence.

Fast, Globally Reliable Emergency Communication

> High-throughput, multichannel delivery with two-way messaging and simple workflows—so messages go out in seconds at any scale.

Connected Workflows From Detection to Resolution

> Intelligence,...

people data, and response actions come together in one system—reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution > Intuitive workflows and minimal training drive broader admin adoption—eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity > Expand risk monitoring and response capabilities as needs grow—without adding tools, headcount, or operational complexity. Implementation & Support > Streamline onboarding and change management with dedicated support and get answers fast with 24/7 responsiveness from a live team.

Wondering if AlertMedia is right for your organization?

Our Safety Management Software selection experts can help you in 15 minutes or less.

## AlertMedia User Interface

## Popular AlertMedia Alternatives

Main Product

AlertMedia

4.8

[(151)](https://www.softwareadvice.com/business-continuity/alert-media-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.71Value for money
-   4.89Customer support
-   4.76Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Hyper-Reach](https://www.softwareadvice.com/emergency-notification/alertcycle-profile/)

4.7

[(33)](https://www.softwareadvice.com/emergency-notification/alertcycle-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.76Value for money
-   4.78Customer support
-   4.58Functionality

Pricing

Available upon request

Get Price

Alternative Product

[RedFlag](https://www.softwareadvice.com/emergency-notification/redflag-profile/)

4.8

[(52)](https://www.softwareadvice.com/emergency-notification/redflag-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.77Value for money
-   4.78Customer support
-   4.77Functionality

Pricing

Available upon request

Get Price

Alternative Product

[EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/)

4.5

[(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.16Value for money
-   4.27Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[FACT24](https://www.softwareadvice.com/emergency-notification/fact24-profile/)

4.5

[(12)](https://www.softwareadvice.com/emergency-notification/fact24-profile/#reviews)

Ratings Breakdown

-   4.33Ease of use
-   4.42Value for money
-   4.75Customer support
-   4.50Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Regroup Mass Notification](https://www.softwareadvice.com/cafm/regroup-profile/)

4.5

[(68)](https://www.softwareadvice.com/cafm/regroup-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.29Value for money
-   4.30Customer support
-   4.21Functionality

Pricing

Starting at $500.00 per month

Get Price

## AlertMedia Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

AlertMedia Pricing

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## AlertMedia Features

-   Popular features found in Safety Management
    
    Audit Management
    
    Corrective and Preventive Actions (CAPA)
    
    Incident Management
    
    Incident Reporting
    
    Inspection Management
    
    Training Management
    
-   More features of AlertMedia
    
    Access Controls/Permissions
    
    Accident Investigation
    
    Action Management
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    App Notifications
    
    Audience Targeting
    
    Audit Trail
    
    Blogs
    
    Campaign Analytics
    
    Campus Notifications
    
    Chat/Messaging
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Communications Management
    
    Configurable Workflow
    
    Contact Database
    
    Contact Management
    
    Crisis Management
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Digital Signage
    
    Disaster Recovery
    
    Document Management
    
    Document Storage
    
    Drip Campaigns
    
    Email Alerts
    
    Email Management
    
    Emergency Notification
    
    Emergency Response Planning
    
    Employee Database
    
    Employee Directory
    
    Employee Management
    
    Employee Photos
    
    Engagement Tracking
    
    Event Calendar
    
    Event Logs
    
    Event Triggered Actions
    
    File Sharing
    
    Geolocation
    
    Geotargeting
    
    Historical Reporting
    
    Incident Response Checklists
    
    Interaction Tracking
    
    IT Incident Management
    
    Knowledge Management
    
    Live Chat
    
    Location Tracking
    
    Mass Notifications
    
    Meeting Management
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Language
    
    Multi-Language Alerts
    
    Multi-Location
    
    Notification Scheduling
    
    Occupational Health Management
    
    OSHA Compliance
    
    Progress Tracking
    
    Push Notifications
    
    Read Receipts
    
    Real-time Alerts
    
    Real-Time Analytics
    
    Real-Time Chat
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Risk Alerts
    
    Risk Analysis
    
    Risk Assessment
    
    Risk Management
    
    Role-Based Permissions
    
    Safety Incident Management
    
    Safety Management
    
    Scenario Planning
    
    Scheduled Messaging
    
    Scheduling
    
    Screen Sharing
    
    Search/Filter
    
    Secure Data Storage
    
    Security Management
    
    Single Sign On
    
    SMS Messaging
    
    SMS Notifications
    
    Social Media Integration
    
    Status Tracking
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Task Management
    
    Template Management
    
    Templates
    
    Third-Party Integrations
    
    Threat Intelligence
    
    Threat Response
    
    Transcripts/Chat History
    
    Two-Way Communication
    
    User Management
    
    User Profiles
    
    Video Conferencing
    
    Visitor Management
    
    Visitor Tracking
    
    Visual Notifications
    
    Web Notifications
    
    Workflow Management
    

## AlertMedia Integrations

SAP Concur

Integration rated undefined from -1 review

Navan

Integration rated undefined from -1 review

## AlertMedia User Reviews

Overall Rating

4.8

Ratings Breakdown

5

84%

4

15%

3

1%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.9

Functionality

4.8

Tyson W.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed May 2021

Quick, simple implementation

5

We originally picked this up with the intention of giving us a more reliable means of notifying users of system issues when email was unavailable. We have since introduced the product to our HR and Compliance departments and will soon roll it out to our branch managers.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This was probably the fastest implementation I've ever done. We were up and running in less than a day. Training my users was less than 20 minutes.

Cons:

I'd like to see better integration with Active Directory and AAD in particular.

Vendor Response

Thank you for leaving us a review! We are so glad to hear you've had a positive experience and that your implementation was quick. We are always looking to improve and would love to better understand the integration you would like to see between AlertMedia and AAD. We will have your Customer Success Manager reach out to discuss further.

Replied May 2021

Read More

TH

Travis H.

Verified reviewer

Oil & Energy

501-1000 employees

Used weekly for less than 12 months

Reviewed May 2025

\[sensitive content hidden\] & \[sensitive content hidden\] + Alert Media are amazing

5

We have only been with Alert Media for 8 months and we have not had a single issue or roadblock in the process or platform. Overall very happy customer

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Overall I love this product and the customer that is provided to me and the team at PosiGen. Day or night they are always ready and willing support us through any crisis!

Cons:

I would really like the geofencing tools to be alittle easier to use so that I do not need to lean on the customer service team as much.

Reasons for choosing AlertMedia

Customer service and quality can not be beat!

Read More

AL

Angela L.

Verified reviewer

Banking

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2021

AlertMedia review

3

We use it as a part of our BCP communication tool and it's effective

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

Can communicate with the group through various communication tools including email, sms and app message and get instant responses.

Cons:

I sometimes see errors such as a message did not delivered to everyone

Vendor Response

Thank you for your feedback. Message delivery is critical to our platform. Oftentimes message errors indicate the need to update contact data or an issue with the cell carrier. We'll have your Customer Success Manager reach out to provide more details.

Replied January 2021

Read More

JM

Jason M.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed February 2025

Your organization needs AlertMedia!

5

Customer service has been unmatched by any of our past platforms. They are always there to help and guide you through the process.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about AlertMedia is the ease of sending alerts through both the desktop and phone app. When seconds count, you don't have time to fool around with an awkward app.

Cons:

AlertMedia does everything we need. We have not found any problems with the platform yet.

Reasons for switching to AlertMedia

We needed a platform that was easier to use and more reliable.

Read More

AS

Alex S.

Verified reviewer

Architecture & Planning

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed February 2025

Top Notch Customer Service & Product

5

We had a smooth experience from the first interaction with \[sensitive content hidden\] to the final implementation meeting with \[sensitive content hidden\]. The sales team was never pushy, and the implementation team was always patient and available for guidance. AlertMedia is a gem of a company.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The easy-to-use interface and the impeccable customer service!

Cons:

The price is a steeper than we originally hoped for.

Reasons for choosing AlertMedia

The other three companies seemed to be better suited toward marketing needs or quick, but minor, notifications. We needed a reliable and easy critical comms system - AlertMedia checked all of our needs and wishlist items.

Read More

BM

Blane M.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

AlertMedia Is My Go To Solution

5

We have realized tremendous value in taking care of our employees and their families. They know we sincerely care and have invested in their safety. AlertMedia gives me and my team the ability to monitor, prepare, alert and account for our team during hurricanes, severe weather, active shooter events, wildfires and more. It's hard to put a price on that kind of peace of mind, but AlertMedia far and away makes this return on investment one of the best we have.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Our employees are the most important part of Fairway and it's our job to protect them. The ability to contact and alert employees all over the country for any emergency situation that may impact them has been the foundation for our Crisis and Emergency Management operations. It has also been a key business driver for us and allows less disruption and the the shifting of work if needed. With AlertMedia we are able to proactively monitor our 9700 employees across the US. Our employees have been in almost every major weather event of the last three years and I have received many emails and letters of thanks for looking out for them and their families.

Cons:

I have used most if not all of the main Emergency Notifications Systems on the market in my 27 years in IT, mainly Everbridge, xMatters and others where cost outweigh the benefits. AlertMedia's innovation roadmap and customer input has made then stand out. With this close relationship AlertMedia has with its customers we see new features added to help provide us better situational awareness.

Reasons for choosing AlertMedia

When I came to build the business continuity program I was on my own and I needed a solution that was easy to use, price was right and one I knew would scale with me. AlertMedia has exceeded my expectations not just with the product but with the support as well.

Vendor Response

Thank you so much for leaving us a review! We are dedicated to helping our customers keep their people safe and informed through any critical event that comes their way and it truly makes our day to hear that AlertMedia has helped you proactively protect your people through so many severe weather events.

Replied March 2021

Read More

VR

Verified

Reviewer

Food Production

201-500 employees

Used other for more than 2 years

Review source

Reviewed February 2021

Simple, easy to use tool for timely communications on a variety of platforms.

5

Connecting quickly with employees on updates with high timeliness.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

1\. The ability to set up flexible preset messages. If there's an emergency, you can save significant time by having everything you need ready to go. Also nice that there's the option for repeated reminders until the receiver confirms they've read the message. 2. The option to blast out to a variety of platforms (e.g., call, text, desktop computer, email) to ensure you're meeting people where they are.

Cons:

Excited for them to build out more proactive alerts and support.

Reasons for choosing AlertMedia

Great automation, UI, features, and support.

Vendor Response

Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. Your Customer Success Manager would be happy to share more information with you regarding some of the latest updates to our proactive alerts.

Replied February 2021

Read More

NR

Nicholas R.

Verified reviewer

Biotechnology

201-500 employees

Used daily for more than 2 years

Reviewed May 2025

Great Platform

5

I think the platform is great and the team behind the product are really passionate about their mission. I have been using AlertMedia for about 5 years and I think it's an absolute necessity to have.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that it's constantly evolving. The user interface, custom admin roles and the maps are becoming easier and easier to use. The customer success team and the entire AlertMedia staff is simply the best you will ever work with.

Cons:

Wish you could do everything from your phone or an iPad that you can do from your computer.

Read More

PL

Patricia L.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used monthly for more than 2 years

Reviewed April 2025

If you don't already have this tool- GET IT NOW

5

The customer support and the options to make this tool work for your specific need.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

in a nutshell. ALL OF IT. From \[sensitive content hidden\]'s Intel and Threat reports, the weather threats, the podcasts run by \[sensitive content hidden\], the quick responsiveness and the tailoring capacity are fantastic. in a time when it matters the most, the tooling is helping us reach our employees in real time.

Cons:

none (other than only 1 conference a year :-( ) jkjk

Read More

GD

Glenda D.

Verified reviewer

Biotechnology

201-500 employees

Used monthly for more than 2 years

Reviewed April 2025

Big AlertMedia fan!

5

I've only worked with AlertMedia for 2.5 years and it is the second platform I've used to track employees and send alerts. It has been a great experience so far, however. I especially love working with the staff.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The AlertMedia employees are some of the most helpful and nicest people I've ever worked with. Customer service is great! The product itself is just as great (user-friendly, lots of practical features, and reliable).

Cons:

It's still missing some features that would help make my job using it more efficient, but I know that they are always improving and adding features.

Read More

Showing 1 - 10 of 151 Reviews

[See All Reviews](https://www.softwareadvice.com/business-continuity/alert-media-profile/reviews/)

## AlertMedia Popular Comparisons

[Hyper-Reach vs AlertMedia](https://www.softwareadvice.com/business-continuity/alert-media-profile/vs/alertcycle/)[RedFlag vs AlertMedia](https://www.softwareadvice.com/business-continuity/alert-media-profile/vs/redflag/)[EZ Texting vs AlertMedia](https://www.softwareadvice.com/business-continuity/alert-media-profile/vs/ez-texting/)[Regroup Mass Notification vs AlertMedia](https://www.softwareadvice.com/business-continuity/alert-media-profile/vs/regroup/)[Rave Alert vs AlertMedia](https://www.softwareadvice.com/business-continuity/alert-media-profile/vs/rave-alert/)

[Compare All Alternatives](https://www.softwareadvice.com/business-continuity/alert-media-profile/alternatives/)

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