My overall experience working with BC in the Cloud has been fantastic. The group is very personable which creates a healthy vendor relationship, while maintaining professionalism to acknowledge issues and place action plans into motion. If you're wanting to develop a unique instance and not go with the "out of box" product, you need vision and an understanding of data architecture internally in your company. If you have both of those, BCIC is a great tool to work with.

This software is highly configurable from an end user perspective. There is a lot of functionality that comes "out of the box" for BCIC, but during implementation and deployment, you have the capability for citizen development to create the application that you want for your business. The tool has everything you need or can build out to create a common operating picture for your leadership. The integration capability is almost limitless, so there's no need to recreate organizational data, you can integrate existing data tables with this tool.

The company is growing, so a lot of the nuances that come with a "boutique" SaaS company will not be relevant in the near future. Historically, the company has struggled to align internal resources to support projects for it's more substantial customers. However, with it's recent success and growth, this issue should be resolved going forward. The tool has a lot of capability for citizen development, which is good and bad. The bad aspect is you need vision and an understanding of data architecture to avoid building a unique platform that does not have good stability from the way that you architected the data. BCIC has resources that can give you guidance on how to do this, so ensure you follow their guidance where you can.

It has been a great experience. BC in the Cloud looks at their customers as partners, not potential additional revenue sources like other systems I have used. They share the same passion that I have for Business Continuity and truly value their customers.

BC in the Cloud provides what I consider to be the most flexible platform I have ever used. Compared to some other systems that use platforms such as Salesforce, this system can be easily and cost effectively customized to fit you needs. The ability to go from idea to deployment in a short amount of times is what differentiates these from all the products I have used.

The app does need some improvement, but it is not something that I believe is critical to this system

Definitely the DR Plan creation and annual review process is very efficient using the tool.

The automated notifications for DR Plan updates, reviews, communications.

The software does not have a DR Exercise section that can effectively report and monitor an in-flight DR Exercise

Overall, our experience implementing and using BC in the Cloud has been very positive and I would recommend this to organizations looking a great product at a great price point - you can't beat it.

BC in the Cloud and the Infinite Blue platform are very customizable without intensive coding knowledge required. We don't need a team of developers to support our ongoing use and build out of this tool - a big plus! The UI is streamlined and flexible. Your imagination is the limit on how you want to use the tool given the workflow and trigger customization options available.

The plan building feature is a little archaic, but it gets the job done.

We needed to run a regional program - Globally. We needed to get out spreadsheets and scale to the needs of each individual business area. Those needs were met!

There was a fast setup on the BC User screen to innovate and incorporate what was already setup via corporate training and framework!

Ability to quickly learn the navigation from table layout to reporting.