My overall experience from the Onboarding Video Call to getting it all setup and running has been great. Any questions or issues have been taken care of quickly, and I can have the peace of mind that stuff is safe.

We got this software as a solution for our MSP business. It has all of the features that you need backup client's equipment without breaking the bank.

There are some parts to it that are confusing in the initial scheduling of the backups, but once you do it a few times it gets better.

The support team has been great and will even schedule a zoom to help you sort out your issue, they keep adding features and functionality so it just keep getting better, I feel like there are better solutions on the market but not at the price point.

Central cloud backup Server with options to and onsite backup servers too. Linux option for the backup server reduces our cost. No cost to run the backup server only cost per client device. Support for most types of storage. DAS, NAS, S3 and more.

Restores can be slower then some competitors, no option to live mount the data found in some of the competition. Storage locking can be a challenge.

Overall it's between OK and good. Hopefully there will be big updates to smooth out the ease-of-use.

The pricing, the featureset and the scheduling of tasks.

The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data.

simple use . can backup cloud and local

i dont feel its so safe and stil use other software as well every server i backup with comet to cloud and other for local

So far, so good. It seems to be reliable for the most part. Would like some more in depth reporting and monitoring features, but for the price, it's been very good value.

Quite easy to set up, inexpensive pricing.

Need to be able to back up MS365 data without relying on a dedicated endpoint at the client end. We can't use it for MS365 backups without that feature and are using another backup tool for that side of backups.

Product is very easy to use. Wasabi cloud storage is fast, cheap, and fully integrated, requiring zero setup. No issues installing on a wide variety of machines and OSes. Does not pester users; console provides comprehensive overview of status across clients and backup loads.

No Google Workspace backup. Costs for backing up Microsoft 365 are out of line with otherwise very reasonable pricing for backup software. Would like to be able to support older versions of Windows Server, because we all have those old servers sitting around somewhere!There are some issues to beware of regarding multiple jobs backing up to a single repository. If a job doesn't complete, you could end up with a locked repository that keeps other jobs from running.

We were looking for a backup application that should be able to store efficiently the backup jobs to a cloud storage without using local temporal space. After a few evaluations we came to Comet, has a good pricing model, it's easy to start with and we are a happy user for more than 2 years. We are running hundred of backup jobs each day, and a few restores each quarter (we are lucky), and we never had any issue caused by Comet Backup.

I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information. Also, every time we opened a case with Comet, response time and quality was top notch.

It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available.

The biggest thing we look for in a product is their support. Support has always been responsive and knowledgeable. You feel like you're getting support from the people who wrote the program and thats is one of the biggest plusses of Comet.

Easy to deploy, made in a country we trust

Sometimes backup configuration is not straight forward but once you figure it out like any other tool its fine

I found it simple to set up the server. I like that it's pretty customizable and the one time I did contact support, they were friendly and helpful. It's just worked since I got it installed.

Not sure, maybe wish there were slight discounts on the per seat licenses or something when self hosting, but really, I don't think there is room to complain about pricing right now, it's a significantly better deal than something like Veeam when you just need something simple. Maybe some kind of automatic backup verification that can reload backups into VMs, check they boot and such and then delete similar to what bigger backup software have, but that's a big feature. Oh, and maybe an obvious way to use your own SSL certs instead of LetsEncrypt.

The implementation was very simply and the api works well with the 3rd party webapp we use.

The fact that you can spin up a quality backup service very quickly and with very little capital makes comet an attractive proposition.

The support is a bit clunky due to it's location and the time differences.

Inexpensive, good features, remote control

If it were integrated with my Datto CRM and RMM product, it would make things somewhat better.

A very good experience, when we have had any questions we have been solved quickly, the solution is stable and is updated very frequently.

The ease of deploying the solution internally, customizing it and integrating it with repositories from different public cloud providers.

There are functionalities that take time to develop, for example until recently there was no possibility to copy machines in VmWare.

We used this to back up a small number of Windows servers at a hosting provider in Germany, it served its purpose well for this particular application but as we have added more servers the time required to add new servers, make config changes and ensure backups go through successfully took a lot of time. We specifically also needed a quick and easy bare-metal restore feature which was at the time still in development with comet backup.

The price point and flexibility to use a storage backend of your choice

A fair amount of manual intervention required initially and the agent deployment and user interface is not 100% obvious with regards to storage policies and locations

It's been positive. Data is backed up and I'm alerted when it's not.

It was simple to white label and set up from scratch. I also like how affordable it is

Restoring is so slow! I created a ticket, but unfortunately, there is nothing that can be done at this time as restore threads are limited.

We use Comet Backup for backing up our own servers and services, and now also provide managed backup services to clients. Being a software company ourselves, we really like how Comet can be configured and customized.

The combined feature set of Comet Backup is quite unique in this price range. The ability to manage multiple clients, on your own hardware, with your own branding, with data deduplication was something we did not find in other products. The licensing model is not prohibitive as it grows with usage with no initial investment required. We were able to integrate Comet Backup well into our system landscape, even with monitoring.

Being a "younger" product than some enterprise backup solutions, there are still some rough edges which needed attention from the producer or where we had to implement workarounds. The scheduling part and performance when using the Comet Server as storage destination are some of the parts where we struggle the most with.

We have used a fair number of backup software, all with some challenges. With Comet we have no issues at all.

Backup servers are available for Windows and Linux. Installation and configuration is very easy. Setup and executing backup jobs works perfect. Restore also no problems. They make new versions very regular, so many new features over time.

Overal the product works great. For virtual machine backup we use different software. If at some point this could be integrated in Comet backup, that would be excellent!

I've been really happy with Comet since the minute we started using them. I'm very happy with the switch! The Web UI is fast and responsive. You have lots of flexibility in choosing either to store backups on Comet Server or on an S3 provider like Azure (or any other that you might want to use).

The pricing is very fair for a product like this and I love that you can brand the client to look and feel like your business.

Not too much in the cons field. If I was to list one I would say the lack of continuous backup. You can work around this by scheduling multiple jobs a day but isn't as ideal as solutions we've used in the past.

We use Comet to backup key data and systems for our clients as well as for ourselves.

Comet has a light footprint, native applications (no Java client) and has a plethora of supported backup sources including Windows, Mac, Linux, databases, windows bare metal and more. It works reliably and offers flexible implementation options. The server software includes SSL certificate generation, data sync to other servers and more.

Server setup and implementation took a bit of work but once it is set up it works well. The management interface takes a bit to get used to. It would be nice if we could have more fine-grained control of server-to-server data sync.. e.g. syncing overnight.

I have used Comet Backup for years now and am very happy with it. We have used it for various different scenarios and there is an option for every type of backup needed.

The support is the best, I always test new features as they are released and have questions regarding them, I always get a response the same day.

The web interface is a bit clunky, I wish they would redo it, there is plenty of room for improvement.

The solution was great for solving problems that were occurring with our customers. Easy implementation, effective support, and attractive prices.

Clear pricing policy, one of the best value for money for MSP, efficient support and really safe solution.

Initially it may take some time to understand its concept, which in our opinion differs a little from traditional backup systems, but after a short time everything is working perfectly.

All the features of the comparable products at a much cheaper price point. Was a little nervous at first but after our first restore - we are sold! Easy to use, reliable, cost effective. Frequent feature updates too. What more is to say.

Nothing. Simple to roll out within the company to manage all our clients.

Comet makes offering backup services to my clients so incredibly easy. Comet's support team is just completely amazing, my last interaction with support sold me on Comet for life - I've been in IT professionally for 4 years now and have worked with support teams from ISPs to Medical Software companies, and no one even comes close to how fantastic Comet's support team is.

Account-wide deduplication and compression make storage footprint much smaller and backups much quicker. User interface is clean and easy to use. Administration side of things is packed with incredibly useful features and options. I can customize policies to fit the software for any of my clients, whether they're more techy and prefer to do things themselves or a company that prefers totally managed IT services.

Linux support is very lacking - I can't use Comet to backup any of my Linux servers to the extent of less-than-a-day disaster recovery. More thorough branding options for the backup client could be nice.

Everything. it just works and is easy to use for all functions

Reporting is a bit weak if a customer sked for a report on their backups

Great so far.

Large array of storage options. Large array of supported platforms Native Hyper-V Integration Basic Linux support Great pricing model

Could use KVM/libvirt integration on Linux as well as support for more Distributions More robust error reporting when jobs fail is needed

We have Comet install on a digital ocean server. Customers are managed from this and backed up directly to S3.

Very easy to use and setup. Runs on Linux. Low resources.

Interface needs some maturity but it is getting there.