CrashPlan vs Malwarebytes for Business
CrashPlan has 245 reviews and a rating of 4.49 / 5 stars vs Malwarebytes for Business which has 2413 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Ability to set backup frequency and retention policies. Customer service is outstanding.
- I get a simple email telling me if the backup was successful or not. I recently had to use their customer support and their instructions were PERFECT.
Cons
- Sometimes the messages that you get about backups can be misleading. It will say that you have a certain amount set for backup, and sometimes it will be a number that seems really low.
- There is no easy way to cancel. I had to keep disputing charges with my bank until they cut off my account.
Pros
- When the company is small and doesn't have a lot of groups built into the needs. It does a great job for basic cyber defense.
- It stops and cleans up malware that slows down and compromises your computer. The customer service reps are very helpful and generally respond to emails within 1 day.
Cons
- The sales person sent a reminder email that was quite condescending and really aggravated me. As a result I did not purchase the enterprise product.
- When at a user's computer, we are unable to view logs while at that computer and instead have to go login to the UI at the IT desk to view those logs which is inconvenient.
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