Pretty good. Upload speeds are limited by my bandwidth and I would definitely use the mail-in Express service if the UK shipping charges were more reasonable, or they had a UK-based upload service. Backups have worked as expected and I hope never to have to use the recovery service for anything other than testing purposes.

The cost per terabyte is commendably low and was the initial reason I tested iDrive. All the basic functionality was available in the desktop app that I needed - scheduled backups of internal and external media. Initial testing showed that everything worked pretty much as expected 'out of the box' and that backups could be easily restored. I was sufficiently impressed to purchase the software. I've used it to backup about half a terabyte of data so far, with more to be uploaded. Scheduled backups run as expected, or as soon as the machine is turned on. They also run if the machine is sleeping - waking, backing up and sleeping again. During the testing phase I contacted customer support with a relatively trivial query (see comment below re timestamps) and got a prompt answer - that was reassuring.

All timings by the software use PST (Pacific Standard Time) and a US format timestamp. I'm on the other side of the world and it seems nonsensical for me to schedule a 9 am backup on the 10th of November (10/11/22) to find that the system records it as being made at 3 am on 11/10/22. If backups are daily and no more frequent this shouldn't be an issue, but it could well cause problems (or at least confusion) if backups were more frequent.I would like to see more granularity in the backup scheduling. For example - to set weekly backups for one external drive and daily backups for another. My understanding from the FAQ and help files, together with practical use of the system, is that all network/external drives are handled as a single backup set. The only way to omit one would be to leave it unplugged. In the same way, all local files/folders are handled as a single backup set, again with no granularity. The advantage of this approach is simplicity, the disadvantage is a lack of flexibility. For peace of mind, simplicity is better ... but I'd still like the option of more granularity.

Peace of mind from a complete cloud backup!

I run a small company, and it was very easy to install and launch iDrive. Some have commented that cloud backup is slow, but iDrive offers an excellent solution with a free file sharing by shipping a USB drive back and forth with the main files loaded on it. Went flawlessly! From then forward it's only incremental backups which are quick.

It wasn't clear at purchase that the USB shuttle was available (and necessary to get a lot of data synched).

So far so good it has the same features as dropbox with over double the space with the smallest plan and it’s half the price.

I liked the fact it was easy to get and the deal they offered on the first year. Dropbox does not let you know when they are going to pull money out of your account to pay the yearly fee. I was very upset with this. They used to do that, but they stopped two years ago and you only get 2 TB of space.

The only thing I did not care for is the fact that when I attempted to purchase the upgrade, I accidentally punched in the wrong security code, and it still charged my credit card. But the charge was reversed the next morning.

So far so good.

I moved over to Idrive as BackBlaze inexplicably stopped backing up my external hard drive on my mac, claiming it could not back up "Time Machine," which it had done successfully for years. So far, so good with i-drive. the price was right too. I hope I never have to use it's restoration service.

it will back up external mac hard drives. Looks simple to use.