IDrive

RATING:

4.6

(1059)

About IDrive

IDrive helps businesses of all sizes manage automated data backup processes across various devices such as Windows, Mac, iOS, Android, and Linux via a unified portal. The platform lets organizations create multiple users and define role-based permission, ensuring secure access for authorized users. Includes IDrive Cloud-to-Cloud Backup - enabling users to backup and restore all of their Microsoft Office 365 and Google Workspace data. IDrive includes snapshots and versioning functionality, which automatically captures and retains previous versions of backup files and provides a historical view of data at specific point-in-time to ensure security from ransomware attacks. Administrators can also manage application configuration, data backups, restores and other operation...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

IDrive Pricing

Plans include: - IDrive Personal - $99.50/year - one user, backup unlimited computers - IDrive Team - $99.50/year - starts at 5 computers, 5 users, with 5TB of storage - IDrive Business - starts at $99.50/year - back up all computers, servers, and smart devices into a single account - IDrive 360 EndPoint - starting at $99.50/year - thin client based managed backup and recovery for businesses of all sizes -IDrive c2c Backup for Google Workspace and Office 365 backup. Starts at $20/seat/year - IDrive e2 Cloud Storage - $30/TB/Year -- an S3 compatible cloud object storage solution that supports storing data in the cloud, off-site disaster recovery, an active and accessible data archive, and long term storage. - IDrive Cube - starts at $99.50/month for 2TB and unlimited licenses. High Performing Onsite Business Continuity and Disaster Recovery (BCDR) Solution. - IDrive BMR Pro - starting at $99.50/month - high-performing BMR functionality with onsite disk image backup -Starts at 6TB with 6TB of cloud backup included

Starting price: 

$99.50 per year

Free trial: 

Available

Free version: 

Available

IDrive data restore
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IDrive Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for IDrive

1 - 5 of 1,039 Reviews

Sandi

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2022

Wow! Impressed!

User Profile

Aaron

Verified reviewer

Financial Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

IDrive system backup/storage

It's been great. I really honestly have no complaints. I've been able to back up all of my existing cloud drives, my backup harddrives, my normal harddrive, my phone, literally everything fits onto this one cloud storage service and I still have room for more.

PROS

I can flash over my entire computer if I need to, my files are automatically kept up to date so I don't have to worry about losing anything ever, and I can put as many devices into my storage as I want. This means my phone, my laptop, my desktop, my work computer, all of it, all in one place. It's great.

CONS

I'm not really one to hold back on my opinion of things, but I honestly can't find anything I really dislike about this product. I mean... maybe the time it took for the initial backup? Took over 12 hours to backup my entire computer worth of about 90gigs of files. But I can't really complain about that even, that seems just about fair since I was using my computer the entire time without any disruption to my normal functionality or speed.

Reason for choosing IDrive

Highly rated product, with 5 TB storage space for 10$? I couldn't pass up checking it out.

Reasons for switching to IDrive

Why wouldn't I? I can put everything from all 3 of these products into 1 place instead of having them scattered around multiple locations and trying to remember where I put what?

BHAVESH

Computer & Network Security, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

MOST AFFORDABLE CLOUD STORAGE

Overall experience was fabulous, It's affordable and value for money also the security is very Tight

PROS

Affordable Reliable Secured (zero knowledge Encryption)

CONS

UI could be Better This is only con which can be fixed over an update

Reason for choosing IDrive

Because idrive provided better value for money

Reasons for switching to IDrive

Because idrive provided better value for money

Simon

Accounting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Horrible horrible

Utter waste of time. Horrible horrible

PROS

The endless concern that none of my files were protected

CONS

Zero customer support for 10 days. All I get from iDrive is marketing pitches. Had to call up to learn no support ticket had been assigned to my support requests so absent this call (time wasted) I would have never received any response. Going back to a far more expensive service which has the benefit of actually working

Reasons for switching to IDrive

Delayed problem resolution. Why am I required to meet a minimum for every damm field ?

Vendor Response

Hi, sorry to hear about your experience so far with IDrive. Mind emailing us at publicrelations@idrive.com so we can look into this and see how we can help? Thank you

Replied May 2024

Michael

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Easy to set up and use

PROS

Ease of use, comprehensive dashboard, ample storage at a reasonable price pay per storage not per desk. Lots of configuration options and customization. Very good live phone support.

CONS

Really don’t have any complaints at this time.

Reasons for switching to IDrive

Cost structure. Able to backup multiple devices for one price.