About Macrium Reflect

Macrium Reflect is a disk imaging and business continuity solution that helps businesses streamline processes related to data restoration, encryption, compression, protection, and more from within a unified platform. It allows staff members to manage differential and incremental imaging processes and boot backups in Hyper-V virtual machines.

Macrium Reflect enables team members to schedule backups and recovers entire disk images or specific files, folders, and disk partitions. It is available on a perpetual license and support is extended via live chat, email, phone, and other online measures.


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47 Reviews of Macrium Reflect

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

February 2021

User Profile Picture

Peter from SEO Denmark

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

Reliable backup product, excellent support

so far I have no complaints or doubts

Pros

ease deployment fast and qualified support, meaning that issues were sorted out right away (in my case via dial in)

Cons

somewhat pricy very detailed log files, sometimes it may be hard to find the root cause

Reasons for Choosing Macrium Reflect

recommendation from tenforums

Reasons for Switching to Macrium Reflect

I had critical issue with easeus, which easeus support was not able to sort out for more than a month. So they left me in the dark, no root cause, hence I don’t rely on their backup any more, since I may end up with no valid backup.

September 2021

User Profile Picture

Rob from NVision4D

Verified Reviewer

Company Size: 1 employee

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

September 2021

Macrium Reflect gives me Peace of Mind

It has saved my life so many times. I have two hard drives that each get Images of my C:Drive. Every other day it goes to a different drive. That way, I have an Image from every day and if a drive fails, I'm never more than one day out of date. When Windows or a program goes wonky, I don't waste much time diagnosing, I just reimage my C:Drive and within about 20-minutes I'm running perfectly again.

Pros

The software is easy to use and is clear and intuitive if you have a little bit of computer knowledge. Anything that's confusing is easily Googled. It's just easy to get going with this program.

Cons

I can't think of any, honestly. It's just really useful and really designed.

Reasons for Choosing Macrium Reflect

I did read users comments about it when I first found it and I read what they said about programs they had switched from. One of them was the program I had used that caused problems. There were enough horror stories about competitive programs and none about MR, so I bought it. I've never regretted it. The only time MR fails is when the user forgets to make the backups that they are going to need.

Reasons for Switching to Macrium Reflect

The other program failed a few times leaving me to have to completely reinstall Windows. I said, "never again" to that and have had MR for over 8 years now. It's never once failed to save me.

September 2020

Larry from RMSolo

Company Size: 1 employee

Industry: Automotive

Review Source: Capterra


Ease-of-use

3.0

Customer support

1.0

Functionality

3.0

September 2020

No support for free trial

If you offer a “Free Trial” to entice a potential buyer to purchase your product, it would be prudent to offer support if the potential buyer has a problem. It’s like a car dealer offering a test drive of a new car, but ignoring you if the car breaks down. I will not be buying the software, and I’ll post negative reviews for a less than satisfactory experience.

Pros

It was easy to setup and set up an image backup

Cons

I couldn’t get restore to work. When I requested assistance they responded that there was no support for the free trial and directed me to their knowledge base. I couldn’t find a resolution to my problem there.

February 2021

Parrish from Pathfinder Networks, LLC

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Macrium Reflect lets me sleep at night

We use Macrium Reflect to ensure all of our servers are full imaged daily (some servers are imaged multiple times per day) for disaster recovery purposes. We also utilize it on a good percentage of our workstations for similar disaster recovery reasons. It has never let us down. We've fully recovered multiple servers from hardware failure (such as failed/corrupted RAID arrays) using the Reflect image. It's truly a life saver.

Pros

We utilize Macrium Reflect on all of the servers we administer and many of the workstations as well. We've used Macrium Reflect for many years and have full faith and trust that it is continually making full image backups of our servers. It has never let us down. We've quickly and easily restored entire servers from hardware failures using the Reflect image. We appreciate the email and log notifications it provides and the very clear and straightforward setup and configuration. Tech support is also very responsive and helpful (for the few times we've needed support). It is, truly, one of the most important and valuable tools in our tool bag.

Cons

We've used Macrium Reflect for many years. Everything we've ever wished was there has been added. There is nothing, currently, I can think of that I wish it could do or that could be easier.

June 2019

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Christopher from Genie Computer Services

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Networking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

June 2019

Macrium Review

Great software. Meets a big need in day to day break fix business

Pros

Its FREE. Great imaging software. Can copy disk to disk or create an image to be restored or mounted later.

Cons

Have yet to run into any issues with macrium and it is free so cannot complain

Reasons for Choosing Macrium Reflect

Its FREE!!!

Reasons for Switching to Macrium Reflect

Price