Reliable backup product, excellent support

so far I have no complaints or doubts

Pros

ease deployment fast and qualified support, meaning that issues were sorted out right away (in my case via dial in)

Cons

somewhat pricy very detailed log files, sometimes it may be hard to find the root cause

Macrium Reflect gives me Peace of Mind

It has saved my life so many times. I have two hard drives that each get Images of my C:Drive. Every other day it goes to a different drive. That way, I have an Image from every day and if a drive fails, I'm never more than one day out of date. When Windows or a program goes wonky, I don't waste much time diagnosing, I just reimage my C:Drive and within about 20-minutes I'm running perfectly again.

Pros

The software is easy to use and is clear and intuitive if you have a little bit of computer knowledge. Anything that's confusing is easily Googled. It's just easy to get going with this program.

Cons

I can't think of any, honestly. It's just really useful and really designed.

No support for free trial

If you offer a “Free Trial” to entice a potential buyer to purchase your product, it would be prudent to offer support if the potential buyer has a problem. It’s like a car dealer offering a test drive of a new car, but ignoring you if the car breaks down. I will not be buying the software, and I’ll post negative reviews for a less than satisfactory experience.

Pros

It was easy to setup and set up an image backup

Cons

I couldn’t get restore to work. When I requested assistance they responded that there was no support for the free trial and directed me to their knowledge base. I couldn’t find a resolution to my problem there.

Macrium Reflect lets me sleep at night

We use Macrium Reflect to ensure all of our servers are full imaged daily (some servers are imaged multiple times per day) for disaster recovery purposes. We also utilize it on a good percentage of our workstations for similar disaster recovery reasons. It has never let us down. We've fully recovered multiple servers from hardware failure (such as failed/corrupted RAID arrays) using the Reflect image. It's truly a life saver.

Pros

We utilize Macrium Reflect on all of the servers we administer and many of the workstations as well. We've used Macrium Reflect for many years and have full faith and trust that it is continually making full image backups of our servers. It has never let us down. We've quickly and easily restored entire servers from hardware failures using the Reflect image. We appreciate the email and log notifications it provides and the very clear and straightforward setup and configuration. Tech support is also very responsive and helpful (for the few times we've needed support). It is, truly, one of the most important and valuable tools in our tool bag.

Cons

We've used Macrium Reflect for many years. Everything we've ever wished was there has been added. There is nothing, currently, I can think of that I wish it could do or that could be easier.

Macrium Review

Great software. Meets a big need in day to day break fix business

Pros

Its FREE. Great imaging software. Can copy disk to disk or create an image to be restored or mounted later.

Cons

Have yet to run into any issues with macrium and it is free so cannot complain