All NAKIVO Backup & Replication Reviews
1-25 of 380 Reviews
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Tom
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Simple to use and cost effective
the best backup solution we have purchased
PROSThe solution was quick to install, dead simple to use and we had our first backups being run within 20minutes of downloading the trial
CONSNothing comes to mind, nakivo fits our requirements perfectly
Reason for choosing NAKIVO Backup & Replication
cost and simplicity of install and setup
Reasons for switching to NAKIVO Backup & Replication
previous solutions were slow and complex, cost played a little part but the simplicity of the Nakivo UI teamed with very good pricing made the decision so easy to just switch.
Paul
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Not Rolls Royce but probably Mercedes...
Cheaper than Veeam, better than some other options. The proof is in the recovery! It's more focussed on VMWare than Hyper-V but support for Hyper-V is acceptable. Just be sure you are familiar with the features that are and are not supported for the platform you wish to protect before proceeding. The licensing is quite flexible too, with perpetual and subscription licenses. The cost comparison between licensing the CPU sockets in a hypervisor vs the annual subscription to protect the virtual machines is one part of how you'd decide which type to choose. Support is mostly responsive and at least half my questions are answered accurately in the first or second interaction. When issues are escalated to higher tiers it takes a little longer, but I have had success with remote sessions and VoIP calls with their engineers who are refreshingly knowledgeable on the various operating systems I've had their product installed on, and were more than willing to go beyond their minimum scope of supporting only the Nakivo product.
PROSEasy to set up and get running. Flexible deployment, with the full solution (i.e. the "brain") running directly on supported NAS hardware, Linux OS, physical or virtual machines. Getting help is as easy as clicking "Request Support" on an error message in the WebUI. A support bundle is created and sent to Nakivo and you very quickly receive an email with a case number, followed by responses from real people.
CONSBetter error messages would be nice - they don't always make sense. The "brain", which is the Director component, can only exist in one place in a distributed deployment with different locations. This means that a remote site will not back up if there is a connectivity issue between sites and the Director cannot see the transporter and repositories at the remote site.
Reason for choosing NAKIVO Backup & Replication
It has much of the functionality of Veeam but at a much lower cost.
Reasons for switching to NAKIVO Backup & Replication
Syncrify only does file-level copy with version control and encryption. Bare metal backups are supported but this is done by leveraging Windows Server Backup writing to local storage on the server being protected and then transferring the full file (initially) or deltas (on subsequent runs) to the backup server, whether on-site or remote (and we used remote). Bare metal did not work well.
Joey
Computer & Network Security, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2024
Nakivo from someone that implemented it
The ease of use of installing Nakivo and good the support was while we where installing it.
CONSIf you look on your repository itself outside of Nakivo you can't see which back-up is which. Which can be annoying when you wanna delete or move some files from repository to repository.
Jakub
Automotive, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed June 2022
not great, not terrible
Possibility of backing up all our platfroms is plus for me.
CONSAny update is pain. There is huge chance that software update wont end well and you have to contact support to help you with remediation. Support is also not best i saw out there.
James
Government Administration, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best backup, replication for your money and the absolute best support available.
Best experience I have had with any Backup software. Your account manager will send trial license to test any features and best part an engineer will connect to install and configure at any time with no cost. This service is available after purchase as well. You want training for new employee's schedule for an engineer and they connect and go over all features with you.
PROSNAKIVO engineers connect with you and go over your install and configuration and can schedule this free service any time after install to go over anything you have questions about. My biggest pro is you can go from texting support in the program or website to having a tier 3 engineer connecting to your computer to help with any issues that arise in minutes not hours.
CONSNo Cons as of today, have had couple errors that popped up and support was connected and resolved within minutes.
Reason for choosing NAKIVO Backup & Replication
The onboarding with support was most impressive with NAKIVO. You also have an account manager you can talk to any time, and he will issue any licenses you would like to try or extend and get an engineer on the phone for any questions or concerns.
Reasons for switching to NAKIVO Backup & Replication
Pricing and support were the biggest reasons.
Pavel
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Reliable, Effective And Easy To Use Product.
As experienced infrastructure engineer, I have used many different backup software in the past. After using NAKIVO on the different platforms and different scenarios I can truly say as NAKIVO providing a complete backup solution for enterprise environment covering virtual and physical infrastructure. NAKIVO backup solution is cost effective, easy and intuitive to use (installation, management, administration) software that also offering great support.
CONSNothing at all. NAKIVO provide complete backup solution for enterprise environment covering virtual and physical infrastructure.
Reason for choosing NAKIVO Backup & Replication
Overall costProduct functionality and performancePre-existing relationships
Volker
Computer & Network Security, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Nakive first Review
I am Happy about it, and the Price is very well.
PROSFunctional good Support It does well the needed Function
CONSThe Setup at NAS is a little bit Tricky In most Times the newest Version must installed at Hand,
Reason for choosing NAKIVO Backup & Replication
More Functions are availabe No VSS Problems on Hyper V or Terminal Servers
Reasons for switching to NAKIVO Backup & Replication
The Price is much Better and the Functionality is very good.
Riccardo
Hospitality, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Easy set up , easy use.
We implemented Nakivo as backup solution for our VmWare infrastructure. We installed it as NAS app (qnap) which permit us to consider it as a safe "black box" against the ransomware. The set up is very easy and the GUI is very clean. We also implemented Nakivo to backup some physical machines. It works very fast and it's reliable.
CONSThe log section is very poor. You don't have any "deep" logging on the dashboard.
Reason for choosing NAKIVO Backup & Replication
the price of Nakivo is very competitive.
Peter
Legal Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Nakivo backup
Easy of setup and implimentation. Logical use
CONSWe have had no issues with Nakivo, it is a great bit of software
Edwardson
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent Backup Solution that doesn't break the Bank
The UI is very easy to navigate. Setup/config and forget. Well not really, but have to monitor it once in a while.
CONSThe software works for my intended use and I don't have any dislikes
Tj
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Backup Made easy - reliable - fast
1. Easy to use 2. Reliable 3. it works 100%
PROSIt's easy to deploy, easy to setup. It works 100% it's reliable and easy to work with. the front end dashboard is easy to navigate and there is nothing complicated about the software at all. strait forward.
CONSToo many updates, but that probably the way they keep their software easy to use.
Reason for choosing NAKIVO Backup & Replication
Easy to use, easy to deploy and inexpensive
Reasons for switching to NAKIVO Backup & Replication
Veeam is too expensive and the restore of backups did not always worked.
Nadir
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
The best choice
This software is easy to setup and use. The price is competitive and can be afforded also in very little company or offices (SOHO) assuring security at low cost. The availability of the transporter module with most of NAS system (also SOHO) let the company work also with low cost devices. The option to have a flash VM boot reduces the RTO and the forever incremental backups (very fast) reduces the RPO.
CONSNo availability for Citrix XEN and a full screen interface (the calendar would be more readable).
Reason for choosing NAKIVO Backup & Replication
Price, availability of support (very quick response) and reliability
David
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Feature rich alternative to Veeam
Nakivo includes most (if not all) of the same features of Veeam at a lower cost. It's a great backup solution and should definitely be evaluated.
PROSI like the simple, easy to use interface and responsive support.
CONSI feel like the deduplication feature could be improved upon.
Reason for choosing NAKIVO Backup & Replication
I chose Nakivo due to cost and wide range of features.
Ewe Weng
Verified reviewer
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Affordable Full Feature
install, configure and never need to touch again. it works.
CONSnothing that i can think of. it just works.
Reason for choosing NAKIVO Backup & Replication
cost, affordable
Reasons for switching to NAKIVO Backup & Replication
affordable, user friendly interface. easy to use
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Simple and working tool for VMware backups
Nice approach for VMware backups with everything working from NAS device and no need to install any agents to servers. Working management with simple GUI using browser.
PROSNo need to install agents to servers. Lightweight solution built over linux. Can be fully run from NAS device
CONSI think this product does just what it is supposed and promised to do.
Reason for choosing NAKIVO Backup & Replication
No need for Windows server, lightweight solution, no need for agents
Reasons for switching to NAKIVO Backup & Replication
The old software stopped supporting new version of VMware
Louis
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Nakivo, is a reliable and easy to use product
I primarily a Veeam user trying Nakivo, I was surprised to see how good this Naviko product is, from the install to its use, this product is really simple and reliable.
PROSSimplicity Very reliable Set it and forget it Low price Runs on entry level nas (Qnap, Synology) Great support Application item level restoration
CONS-Could have a bit more features -Compression ratio could be improved -Missing integration with specialized dedup hardware
Reason for choosing NAKIVO Backup & Replication
Price and usability, I don't recall the names of the other products but all other ones were cumbersome compared to Nakivo
Reasons for switching to NAKIVO Backup & Replication
Price and reliability is the main factor, integrates well with our secondary Qnap backup units
Pietro
Verified reviewer
Machinery, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
NAKIVO Backup & Replication
I use Nakivo for backup and replication process in my datacenters. The software is very stable, easy to configure, with a great price.
PROSThe system is easy to use and easy to implement. Backup jobs are easy to set up and have a large amount of options. Price is very attractive. Very appreciate the possibility to install directly on NAS appliance (Qnap in my case)
CONSMissing support for EMC Unity storage appliance
Reasons for switching to NAKIVO Backup & Replication
Almost the same functionality at a lower price
Chris
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Fast backup and clean, easy interface
Having previously used Unitrends, when that crashed unrecoverably a few months ago, their support weren't willing to provide any help so I looked around for alternatives. As we use a Synology NAS, I found Nakivo would run native on that, allowing me to remove the bloated Unitrends server from our ESXi host. Unfortunately with the very limited memory in our Synology it rather struggled once Nakivo was installed so we ended up adding the Nakivo VM to our ESXi host which runs like a dream. The Nakivo web interface is MUCH simpler than Unitrends. At first I was worried it wouldn't do what I wanted in terms of setting up daily backups, retaining weekly backups for a month, monthly backups for a year and replicating everything to an off-site archive for additional security. It took a while to get my head around how simple the interface was compared to Unitrends but then it was easy to set up the schedule and replication I needed. It felt too simple so I was a little concerned whether it would actually do it but having been using it for many months now and having done test restores from both the live backup repository and the archive repository I'm fully confident it's doing what it should. The most positive benefit however is the speed of backup. Our weekly full backup used to take 4 hours using Unitrends, now it takes under an hour on exactly the same hardware! Similarly the daily incremental used to take 30 minutes now it takes about 6 minutes.
PROSFast backup Good compression Easy to setup and manage
CONSThe free version is only free for a year
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
8 years Nakivo review
We use Nakivo to backup all of our virtual machines, onsite and on the cloud. We've used it for disaster recovery over a ransomware with flawless results.Support is great and responsive, with almost instant response.I recommend this solution to everyone with great confidence.
PROSNakivo has proven to be a lifesaver for us during a ransomware attack. Thanks to its powerful disaster recovery capabilities, we were able to recover all of our important files in just a matter of minutes. Within one day, all of our virtual machines were up and running again with no data loss. The support personnel were extremely helpful throughout the entire recovery process, guiding us every step of the way. We are extremely grateful for the flawless results and quick turnaround time that Nakivo provided us with during this critical time. We highly recommend Nakivo to anyone looking for reliable and effective backup and disaster recovery solutions.
CONSWhile we have had a positive experience using Nakivo for virtual machine backup and recovery, we have identified a few areas where the product could be improved. Firstly, we believe that the SQL backup feature could be more robust, with additional options for customization and scheduling. We would also appreciate more support for backing up non-virtual machines. Additionally, we think that the upgrade process could be streamlined and made more automatic, reducing the time and effort required for this task. On a related note, we believe that the auto-sizing feature for S3 could be improved in order to help us save more space and money. Despite these areas for improvement, we still recommend Nakivo for its strong virtual machine backup and recovery capabilities.
Reason for choosing NAKIVO Backup & Replication
Price
Ovidiu
Verified reviewer
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Easy to use, robust, cost-effective
It covers all my company's needs, at a fraction of the cost of other backup solutions.
PROSI first tried Nakivo five years ago. It took me less than 10 minutes from starting the setup, to running my first backup. Everything was so intuitive, that there was no need to read any documentation. Very fast recovery at VM and file level. Considering the price, choosing Nakivo was a no-brainer. With each new version, Nakivo gets better and better. New features are added and existing ones are improved.
CONS- Support for tape backup is a bit primitive. - Compression and data deduplication algorithms could be improved. For the same data, vSphere Data Protection (based on EMC Avamar) uses half the repository space.
Julien
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Powerful products and easy to use
I have been using the Nakivo product for almost 3 Years now I used the VM recovery and also the file recovery in VM, it has always been easy to use. I also had 2 times needed to contact their support and my problems were solved quickly
PROSBackup of entire VM and also granularity as you can restore only 1 single file from the VM
CONSFrom now I don't really miss anything with this product
Reason for choosing NAKIVO Backup & Replication
Price & Options were better
Reasons for switching to NAKIVO Backup & Replication
Improvement of granularity backup
Joseph
Verified reviewer
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Cost effective and efficient solution
Having previously evaluated various similar applications, I came across Nakivo when I joined the company and opted to try it out. Nakivo stood out due to its intuitive user interface and the availability of a perpetual license. Given our status as a smaller company, we often find that subscription-based software solutions lead to substantially higher long-term expenses.
PROSEfficient backups with speedy restores. The encryption of virtual machine backups adds an extra layer of security. User-friendly interface. The email notifications are a valuable feature, providing peace of mind by ensuring system health and backup performance. In my five years of using their service, I've reached out to their support team twice, and each time, they've been impressively responsive and highly knowledgeable.
CONSI encountered some problems with the NAS transporter during system updates in the past, but the support team promptly resolved the issue, and it hasn't recurred since.
Reason for choosing NAKIVO Backup & Replication
Simplicity, excellent support, and the availability of a perpetual license.
Luca
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
NAKIVO Backup & Replication
It's great to see with a quick glance if any backup jobs have had an errors, any that have failed, r even ones that have completed successfully. We are yet to run into any issues with corrupt backups, or any issues whatsoever with recovering a file, a folder, or even an entire system.
CONSThe best feature in my opinion is the fact that Nakivo seems to handle an operating system, as well as any virtual desktops or servers whether vmWare or HyperV without so much as a hiccup. The fact that you can delve so much further into specific backups such as SQL servers / 0365 , where you can recover right down to the info your missing as opposed to entire databases is also a great feature.
Steve
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Nakivo Is Amazing
10/10, i'd highly recommend this app to all that require a backup service that is reliable, easy to use, easy to troubleshoot & most importantly quick & smart.
PROSThe best thing about this software is the ease of use and peace of mind. You can schedule backups very easily, Everything runs fast & smooth, Its been running here for over 3 years without a single problem. Updates are pushed easily, Verification of backups is also amazing. And the best part is it intigrates with Hyper V and when restoring a backup of a virtual machine it automatically imports it into hyper V and everything works perfectly. Windows Server Backup utility is unreliable compared to this.
CONSOne of the things i liked least about this software is when an update was pushed one of the servers we had didnt receive the update and needed some quick troubleshooting, but their customer service team was able to help out within the hour and was amazing and very helpful from the first reply.
Reason for choosing NAKIVO Backup & Replication
Ease of use, Nakivo's just amazing.
Reasons for switching to NAKIVO Backup & Replication
Ease of use, nakivo is amazing. Highly Recommended
Juan Pedro
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Nakivo, easy and useful
Totally satisfied. From the first moment it satisfies its ease of installation, fulfilling all expectations
PROSUndoubtedly, the most remarkable thing is that being extremely simple to use, it more than covers all the needs of a company to ensure the continuity of its information systems. In addition, the ability to integrate with the most common database solutions makes it essential.
CONSIt is extremely easy, covering all the needs of the company in terms, backup & replication for business continuity
Reason for choosing NAKIVO Backup & Replication
Because it is cheaper and easier