Spanning

RATING:

3.7

(27)

About Spanning

Spanning provides SaaS data protection solutions for G Suite, Microsoft 365, and Salesforce. It provides organizations access to enterprise-class scalability, security, and compliance to protect and recover data assets. Spanning can be used to safeguard data in the event of illegitimate deletion, human or program errors, malware, data theft, and other risks. Using Spanning 360, which offers end-to-end protection for data, email, and accounts, administrators can detect and block sophisticated email attacks. It also offers a dark web monitoring feature to proactively prevent data loss disasters. Additionally, with Spanning Backup, admins and/or end users can quickly find and restore data in just a few clicks using an intuitive interface. Pricing information for Spanni...

Spanning Pricing

Contact Spanning to get an accurate price quote tailored to your organization’s needs. We’ll account for volume, non-profit status, and multi-year commitments.

Starting price: 

$48.00 per year

Free trial: 

Available

Free version: 

Not Available

Spanning Backup for Microsoft 365

Spanning Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Spanning

1 - 5 of 27 Reviews

User Profile

JP

Verified reviewer

Investment Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Excellent Salesforce Backup Utility

Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.

PROS

Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.

CONS

While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Spanning for Salesforce is a Must-Have

We needed a backup solution for our Salesforce metadata primarily. We run multiple Salesforce environments due to the nature of our business and we are also migrating from one environment to another. Spanning was among the tools used in that migration project.

PROS

I liked the ease of installation and configuration. It took about 15 minutes of effort to install/configure and begin using. The backup function is seamless to administer once the app is installed. The restore function is easy to navigate through to submit and watch the status of a restore. Overall an easy to navigate user-interface. Authenticating across different Salesforce environments is easy as well.

CONS

It would be helpful to be able to conduct Field Level restores. We're limiting to restoring an entire object. We can restore Flows and Workflows, but not Processes in Process Builder specifically. In this role, I inherited a mix of different automations, so this is not specifically a problem with Spanning other than it does appears that no all of our automations are accounted for.

Reason for choosing Spanning

I had previous experience with Spanning for Google and really liked it. I knew that Spanning had a solution for Salesforce backups and it was my first and only choice when I was hired by this company.

Tucker

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed November 2023

Avoid Spanning

The overall experience with spanning was poor. We really wanted to like the product, and the way it was demo'ed to use was fantastic. However, once we started deploying it to our customer base we quickly realized there was many downsides to the management of the product and at that point Kaseya has their grips on you and wont let go.

PROS

From the surface spanning looks like a fantastical product. In a demo it it is very easy to use, end user friendly with a self service portal. Sales does a excellent job selling it. The self service portal and linking it to your M365 login is fantastic idea, Setup is fairly straight forward.

CONS

Kaseya that is all that really needs to be said. On the surface Spanning is a great product and has good potential. When it works it does exactly what we would expect. However, the partner management inferface that Kaseya has developed for the product makes it almost useless for us. Kaseya sales over promises and under delivers once you start utilizing the product with multiple customers. Constnat login issues, multiple errors on backups that never stop. The management of the product becomes overwhelming.

Reason for choosing Spanning

We had an existing relationship with Kaseya for a couple other products which ultimately played into our choosing Spanning. Ultimately however the Spanning mess has caused our partnership with Kaseya to sour and we will be avoiding their products going forward.

Reasons for switching to Spanning

We were switching from Veeam for M365 to get the data moved to a cloud provider and for the customer facing self service portal. Ultimately we went back to Veeam for M365 as spanning was just to painful.

Mike

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Easy, quick, simple 365 backup

PROS

The ease of the setup, and once you set it up it just works without much interaction at all!

CONS

I would like to be able to schedule more frequent backups but I think that limitation is on the microsoft side

Rik

Higher Education, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Unitrends Spanning Backup

The ability to restore One drive files from deleted users is MUCH easier than the same process through powershell.

PROS

Once you get set up it's pretty much independent. No further tweaking needed. No schedules, no worries.

CONS

GUI was a little difficult to set up for a lot of users. Needed to get into powershell to license for a large group.

Reason for choosing Spanning

Best price and best interface