Unitrends Backup

RATING:

4.7

(35)

About Unitrends Backup

Unitrends Backup is a cloud backup solution that offers comprehensive backup, deduplication, archive, and instant recovery for any disaster protection scenario. Users can easily protect any physical, virtual, and cloud environment by utilizing AI-based detection to identify and resolve security attacks and other software issues before they occur. Automatic testing capabilities can test recovery time and points, identify new security threats and measure compliance with organizational SLAs, providing recommendations to correct and prevent issues. To reduce bandwidth utilization, Unitrends also provides built-in adaptive deduplication that compression with global deduplication to optimize storage space usage and reduce network bandwidth. Unitrends Backup can easily run ...

Unitrends Backup Pricing

Unitrends offers a free trial for 30 days after which the software is available across 5 pricing tiers. Pricing details are outlined below: Free: $0 for up to 1TB Essentials: starting at $349 for up to 10 resources Standard: starting at $549 for any size of supported environment Enterprise: starting at $1099 for any size of supported environment Enterprise Plus: starting at $1699 for any size of supported environment

Starting price: 

$349.00 one time

Free trial: 

Available

Free version: 

Available

Unitrends Backup dashboard

Unitrends Backup Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Unitrends Backup

1 - 5 of 35 Reviews

User Profile

Yuri

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Unitrends its a enterprise feature backup solution with ease of use and quick implementation

We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

PROS

I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.

CONS

Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size

Reason for choosing Unitrends Backup

We chose it because it had all the features we needed and they where really helpful with the sizing and understanding of the environment we had.

Reasons for switching to Unitrends Backup

Because we where growing with our virtual enviroment and we needed a more feature rich solution for the size of VMs (over 1000) we have.

Mohammad

Computer Software, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Unitrends Backup is your safe solution to keep data safe.

One of the great ways to keep data safe in a place or a cloud location with no limitation.

PROS

People at customer care know exactly how to help you. They are very talented, they know what is this about, you feel they are smiling while they are performing support and they save you a lot of time.

CONS

The interface needs a little improvement in relation to colors, design of objects; therefore it can be more user friendly.

Reason for choosing Unitrends Backup

It does not have all the features that we are looking for. The price is a bit higher as well.

Reasons for switching to Unitrends Backup

We faced issues with customer support therefore we decided to switch.

Chris

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2021

Very slow and very poor compression

As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn). I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years. Occasionally it would simply stop backing up for no apparent reason but never emailed to say the backup failed; it just stopped working altogether so sometimes it took several days before we realised the daily backup emails had stopped and we could then go in and reset the Unitrends VM which brought it back to life. The upgrades were generally easy to do, just click an upgrade link and wait until it finished, however the last time I did this it completely corrupted the VM making it unbootable. We then installed the latest version from scratch but again hit the prblem of it not backing up to the NAS. Unfortunately this time their support were very unhelpful refusing to give any support or advice unless I paid for a ridiculously expensive annual support contract. That caused us to look at competing products and we settled on Nakivo which is MUCH faster to do the full and incremental backups as well as having vastly superior compression so we can keep more backup history. I've not found anything that I used on Unitrends that's not easier and quicker to do with Nakivo and I paid less than the annual support cost for Unitrends! No brainer :-)

PROS

I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk. It was quite easy to restore whole VMs or individual files using the virtual mount option.

CONS

An overly complicated interface that was not at all intuitive. It does not like backing up to NAS systems. Very poor support.

Reasons for switching to Unitrends Backup

Better VM support options in Unitrends

Lee

Law Enforcement, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

A Good Solution

It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.

PROS

I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.

CONS

Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?

Reason for choosing Unitrends Backup

Cost was our largest concern followed by features/capabilities.

Reasons for switching to Unitrends Backup

Cost was huge, but Commvault support had also fallen off of the map.

Greg

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Reliable, functional and easy

Needed to replace two old backup solutions, one that handled virtual, the other handled physical servers. Unitrends allowed us to consolidate our backups to one solution that has been supremely reliable

PROS

The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained. No extra servers or overhead to worry about

CONS

Some issues do require contacting Unitrends support. Good part is that their support is the best I've experienced. Prompt responses and quick and easy resolutions