--- title: "17hats Software Reviews, Demo & Pricing - 2026" description: "Review of 17hats Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/business-management/17hats-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Business Management Software](https://www.softwareadvice.com/business-management/) / 17hats Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/bpm/17hats-profile/reviews/)[Alternatives](https://www.softwareadvice.com/bpm/17hats-profile/alternatives/) # 17hats Review From $15-$60/month Free version Free trial 3 plans Wondering if 17hats is right for your organization? Our Business Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview 17hats 4.4 [(136)](https://www.softwareadvice.com/bpm/17hats-profile/reviews/) Pricing Starting at $15.00 flat rate per month ### About 17hats 17hats is a cloud-based business management platform that helps automate the entire business process. It caters to a wide spectrum of small-scale businesses by providing them with tools that allow them to manage operations such as scheduling, billing, and meetings. It eliminates the need for any kind of paperwork. 17hats ensures that businesses primarily focus on work by automating crucial business tasks. Those who benefit the most from the platform are photographers, who have no problem handling multiple clients on a regular basis. It lets users create new leads in seconds, making it a feasible solution for turning potential customers into regular ones. The intuitive UI helps users to instantly respond to customer queries in order to improve customer relations. It helps to remind customers about due payments, builds attractive and professional invoices, creates customized contracts, signs deals online, processes payments, and manages customer profiles. Wondering if 17hats is right for your organization? Our Business Management Software selection experts can help you in 15 minutes or less. ## 17hats User Interface ## Popular 17hats Alternatives Main Product 17hats 4.4 [(136)](https://www.softwareadvice.com/bpm/17hats-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.32Value for money - 4.42Customer support - 4.23Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26637)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8525)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.26Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [Abby](https://www.softwareadvice.com/cpq/abby-profile/) 4.7 [(604)](https://www.softwareadvice.com/cpq/abby-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.69Value for money - 4.72Customer support - 4.58Functionality Pricing Starting at €0.01 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1482)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Xero](https://www.softwareadvice.com/accounting/xero-profile/) 4.4 [(3325)](https://www.softwareadvice.com/accounting/xero-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.24Value for money - 4.04Customer support - 4.30Functionality Pricing Starting at $25.00 per month Get Price ## 17hats Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Level One $15.00 flat rate, per month Plan includes: - 20 Documents\* / Month - Free CRM Included for Life - One Lead Capture Form - One Online Scheduling Service Level Two $30.00 flat rate, per month Plan includes: - 35 Documents\* / Month - Basic Automation Features - Free CRM Included for Life - Three Lead Capture Form Level Three $60.00 flat rate, per month Plan includes: - 20 Lead Capture Form - Advanced Automation Features - Free CRM Included for Life - Unlimited Documents\* / Month Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## 17hats Features - Popular features found in Business Management Accounting Billing & Invoicing Client Management Inventory Management Marketing Automation Order Management Purchasing & Receiving Scheduling Task Management Time & Expense Tracking Training Management - More features of 17hats Activity Dashboard Appointment Scheduling Availability Management Booking Management Calendar Management Client Portal Contact Management CRM Customer Database Customizable Branding Customizable Fields Customizable Templates Dashboard Document Management Electronic Payments Financial Management Invoice Management Mobile Access Online Booking Online Payments Payment Processing Performance Metrics Projections Project Management Quotes/Estimates Real-time Scheduling Reminders Self Service Portal Task Scheduling Templates Time Tracking Workflow Automation Workflow Management ## 17hats Integrations Google Calendar Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 7 integrations ## 17hats User Reviews ## 17hats customer ratings - Overall rating: 4.4/5 - Total reviews: 136 ### Rating distribution - 5 stars: 82 reviews (60%) - 4 stars: 36 reviews (26%) - 3 stars: 13 reviews (10%) - 2 stars: 1 reviews (1%) - 1 star: 4 reviews (3%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.2/5 --- ### Overall, I like 17Hats, but it's not the all-in-one app I'd hoped for. - Overall rating: 4/5 - Reviewer: Anne V. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Organization. As someone with Attention Deficit Disorder, I rely on my tools to stay on track with my business. 17Hats helps immensely with that. I just wish it was the one app (one app to rule them all!) I'd love to consolidate apps. Saving the money would be nice, but more importantly, I'd like to not have to constantly switch between apps to perform different functions. Still, though, 17Hats is great even used just as a project management tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The workflows. If you have multi-step projects, 17Hats is awesome for organization. It's saved my bacon more than once by reminding me that I'd not completed a particular step. I also like the lead integration and email integration (see above about bacon saving). #### Cons I'd love to be able to ditch my time-tracking software (Freckle) and invoicing / accounting software (Freshbooks), but I just can't at this point. I actually adore Freckle, so they'd have to work hard to beat that, but even compared to Freshbooks time tracking, 17Hats stinks in that aspect. Very clunky. Regarding invoicing / bookkeeping, I have a couple of main complaints, but they're big ones: 1a) You can't let clients have multiple payment options. You can implement Stripe, for instance, or PayPal. But you cannot have both active at the same time. 1b) Which leads me to the next issue. Payment method is global, not per client. So if you credit cards, for instance, so that clients use ACH transfers (thus saving fees), that's site-wide. But say you have an international client or a client who wants to use PayPal? You have to change your payment method FOR EVERYONE. Granted, it's one click of the button, but meanwhile, anyone paying an invoice is getting option B instead of option A. 2) Profit / Loss Report: This is critical, but you cannot run the whole year and have it broken down by month. To see each month, you have to generate a new report. Freshbooks allows quarterly, yearly, and custom date ranges with a month-to-month total and grand total all on ONE SCREEN. So while I'm using 17Hats and don't plan to stop, I really wish they'd get their act together when it comes to the bookkeeping aspect of the software. It's not there yet. --- ### Simplifying & Streamlining Small Business Management - Overall rating: 5/5 - Reviewer: Danielle U. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered When I first signed up for 17hats in 2018, it simplified my business systems from 5 to 1 single system, saving me so much time and money. I love how it has so many useful features and functionalities in a single platform that helps me run my business professionally and with high quality service. The multiple brands feature has also allowed me to run 3 different businesses out of a single system. I am in 17hats daily, and I couldn't be happier with this platform, as well as the team behind it. Thank you 17hats! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honestly, condensing my business systems from multiple to a single platform. Plus, I can run my multiple different businesses from the same platform for different "brands" feature 17hats offers. It's amazing! #### Cons Any questions and feedback I've had, I've been able to get answered! #### Reasons for switching to 17hats I was using multiple systems and I was able to do everything I needed under one single system - 17hats. --- ### SCAM! Do not use them! - Overall rating: 1/5 - Reviewer: Kodie K. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It was really hard to set up and took me days to figure it out (Im very tech savvy so this was frustrating and no user friendly) Once everything was set up it was good and ran pretty well. Then the next year my membership went up to $300 which was expected because i got a discount to sign up initially so that was fine. Then they tried to charge my credit card $600 for the next year. Literally out of no where with no upgrades. I emailed them about this since there was no customer service number and the guy i spoke with was rude and did not offer any solutions besides a black friday deal theyll have months away. So now i need to redo my whole platform. This company is a scam, stay away!!! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The initial signup - Client Booking and Calendar #### Cons They Scammed me. They initially said it was $150 to sign up for the year. Then they raised it to $300 the next year. Then SIX HUNDRED the next year. They didnt improve anything for this insane raise. --- ### A must-have tool for every small business. - Overall rating: 5/5 - Reviewer: Valentina R. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I've been using 17hats since 2018! Couldn't do without it, honestly. All the clients are in one place, with invoices and automatic reminders so I don't have to chase payments. Questionnaires, quotes and contracts are a daily process. Workflows make my life easier in so many ways and online scheduling is so convenient. It's a must-have tool for every small business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the automation and how easy it is to get work done without actually being there to do everything. #### Cons Honestly, I'm happy with it, can't find any cons. Maybe the amount of time you have to put in at the beginning to learn the platform and to set up everything. But once that's done, it's done. #### Reasons for switching to 17hats I used it for one year I think but the platform wasn't that user-friendly and I couldn't do all the things I can do with 17hats --- ### 17hats as a Photographer (solo owner) - Overall rating: 4/5 - Reviewer: Molly B. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In short, was drawn into the service to help cut down the number of software services and just use one service, but the cost was too high for the product I got. I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great. Overall, left feeling like I invested in a waste of money with a frustrating experience... this was my first experience using something robust and I then moved on to find other solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I love an all-in-one service that can combine these features: - Invoice / expense management - scheduling online for clients - CRM style contact management - workflows and templates to make my life easier - nice to look at and easy ux The idea was there but some work needed to go into the original feature development. A lot of the helpful features felt confusing and a pain to set up. Might be better now but when I used it it was such a headache I did not use a lot of the features that drew me in. #### Cons The software is bundled up to draw you in for your one-stop shop for the list of things I stated. However, one of my biggest pet peeves with up-and-coming companies is their lack of focus to improve the functions of their initial systems in play. After their successful launch and drawing me into their somewhat expensive annual fee, I felt they kept working on new features instead of improving current features that could have used some attention for better UX. I got so frustrated with this that I left. Feeling that I was constantly being asked to spend more money on new features that I did not want. #### Reasons for choosing 17hats 17hats did a great job advertising its features. It was the do-it-all software.... it just didn't pan out to be a good fit at the time. I slimmed down and used MoonInvoice which was a lot more affordable at the time, and now I'm back to needing something more robust. I'm currently using FreshBooks & DayLite CRM. --- ### I love it! It saves my sainity! - Overall rating: 5/5 - Reviewer: Katie E. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I bought them over 10 years ago on the basic plan to just get myself going. And then i had a corporate job and negelected them for 5 years. Finally i went back to my business and had to do a massive cleanup due to me not organizing 17hats correctly to begin with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It can be as simple or as complex as your business needs it to be! No flat one price fits all. #### Cons For the longest time they didnt have an app but now they do... they dodnt have online booking but now they do... honeslty i cant think of anything.. #### Reasons for choosing 17hats Honeybook didnt seem to let me change as much as i wanted to change. --- ### I have MORE THAN 17 reason I love 17 hats! - Overall rating: 5/5 - Reviewer: Allison R. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using 17hats for more than 5 years. It has keep my business looking professional and has kept me organized and on track. I don't miss a thing thanks to the reminders, the calendar and dashboard. I love the easy of templates and how simply I can set up a scheduling option for my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that this CRM literally has everything you would need to run a small business. The client database, bookkeeping, scheduler, invoicing, and calendar are the features I use the most. I love how organized I am thanks to 17 hats. #### Cons I am not missing anything, it's my favorite software and I use it multiple times a day. #### Reasons for choosing 17hats The price and ease of use. I got very used to working with 17hats and now any other software seems to have so many unnecessary options. --- ### Great CRM but not my favourite - Overall rating: 4/5 - Reviewer: Rozalind P. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered I was with them for years and it was good! Loved their invoicing, loved the price, loved how easy it was to set up and change things but I wished that it had a bit more personal flair that you could add. Being a creative it's so nice to be able to customize price lists and portals a bit more. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros being from Canada I loved that the invoices could be split up to have some items charging GST and some items charging both pst and gst within an invoice. Was my absolute favourite part of the CRM! I also liked how easy it was to set up #### Cons It was a little clunky looking to clients and the client portal wasn't as beautiful as others I've tried. #### Reasons for choosing 17hats At the time I had a friend who had used it and had said good things so I tried it out and found it easy to set up! --- ### Efficient and User Friendly Software Management - Overall rating: 5/5 - Reviewer: Laura J. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I love that I can organize my projects, send quotes, contracts and invoices all from the same place. I also love that I have streamlined workflows for each different type of project all saved in 17Hats. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love 17Hats. I use it for every single one of my projects and I love the organization it provides me within my business. My workflow is so streamlined thanks to 17Hats! #### Cons The only downside that I can see about 17Hats is that the quality of their bookkeeping is not as thorough or beneficial as other accounting software. I have to manually enter all of my expenses and I wish there was an option for me to take pictures of my receipts. I also wish I had the ability to automate some of my monthly/annual expenses so that I didn't have to enter them every time. #### Reasons for choosing 17hats It was the easiest to understand and set up. It's very user friendly. I liked the style of it best as well. Overall it seemed like it was going to suit my needs best and it has! --- ### Solid, affordable choice - Overall rating: 3/5 - Reviewer: Belinda A. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall was happy using 17Hats for maybe 3-4 years. Lots of good features for the price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A lot of features for a very affordable price. If you're a service provider who offers package services, the lead-to-quote-to-invoice-to-project workflows with everything you and a small team needs, all in 1 place, is invaluable. #### Cons The design isn't the prettiest. The calendar view never worked quite the way I wanted it to. The scheduling features weren't super robust (I still used Calendly alongside this). There's little to nothing on reporting or analytics. --- Showing 1 - 10 of 136 Reviews [See All Reviews](https://www.softwareadvice.com/bpm/17hats-profile/reviews/) ## 17hats Popular Comparisons [PayPal vs 17hats](https://www.softwareadvice.com/bpm/17hats-profile/vs/paypal/)[QuickBooks Online vs 17hats](https://www.softwareadvice.com/compare/393202-QuickBooks-Online/vs/403005-17hats/)[Abby vs 17hats](https://www.softwareadvice.com/bpm/17hats-profile/vs/abby/)[Jobber vs 17hats](https://www.softwareadvice.com/bpm/17hats-profile/vs/jobber/)[Xero vs 17hats](https://www.softwareadvice.com/bpm/17hats-profile/vs/xero/)[FreshBooks vs 17hats](https://www.softwareadvice.com/bpm/17hats-profile/vs/freshbooks/)[HoneyBook vs 17hats](https://www.softwareadvice.com/bpm/17hats-profile/vs/honeybook/)[Bonsai vs 17hats](https://www.softwareadvice.com/bpm/17hats-profile/vs/bonsai/) [Compare All Alternatives](https://www.softwareadvice.com/bpm/17hats-profile/alternatives/) ## Other Top Recommended Business Management Software [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **5** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23614) Recently recommended **0** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18808) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15482) Recently recommended **0** times Stuck Between Options? 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