It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.

Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.

It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.

Great task-management software at an affordable price - JIRA is a great solution for a small business.

Jira has been good tool to help us organize and execute our team's work. I'd hope to find more flexibility in views and the like in JIRA, but as it's focus is on software teams I understand.

There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful,  having multiple metrics about the project progress.

Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.

Customer service is outstanding. Great for companies to use as a ticketing system for logging issues, creating tasks and projects etc.

Overall experience is very nice with jira because of it's inclusive price & good features.

I really like the ease of use. It s very versatile and i like the customer support.

I love the integration with bitbucket because I can relate commits, pull requests and branches to an amount os cards on Jira, what is great for maintenability as well as for management.

We've had developers tell us that they hate JIRA because everything is just too confusing.

It's an amazing tool for working together across departments specially in big organizations. It's great with tickets - tasks or bugs.

Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.

Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.

In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.

I like having the ability to “tag” other colleagues until tickets and messages. I also like the integration ability with some of our other tools.

I love that you can make recommendations and they listen to you and implement the changes which are great.

I like it is easy to use and even the price is not high for what it offers. I have been using these over the last years every day at my work and is perfect.

Great teamwork/collaboration tool with a great overview of the project and its progress, I would highly recommend this product for any software implementation.

Nice and friendly interface in the latest versions. Great power when it comes to managing permits and creating workflows.

The overall experience is good, it can be better on certain costumization fields and profile managment.

The lone thing I hate is that it is somewhat costly with regards to additional items.

I like most the versatility and the ease of use. It is designed in an intuitive way and the user experience has been great.

I feel like there is a ton of customization and all the appropriate fields are there. I love the burn down to see if we are on track with our sprint and I also love the kanban board.

I liked most in JIRA is ease of use and helpful. It helps us in tracking project and its tasks so that we can get more clarity on project outcome and its implementations.

Jira was great for what I needed it for; bug reporting. However, as someone who it took a while to learn, I am happy that is all I had to do.

We needed a help desk system that is reliable and performed the functions we wanted. It fit the bill perfectly at a cost that didn't break our bank.

Jira works great and allows to access and change boards very easily. It is a great way to communicate with the team due to the great features.

It’s a great program that helps organizations stay on top of project completions or important customer interactions.

Helps categorize, filter, share issues with great ease. There are so many good features that I love, it's hard to list over a review.

The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.

Also the issue tracking system is awesome. I used other service desk solutions in the past but Jira is best among them.

It's great to have a single place where we can document epics/features/stories/tasks. It's a great integration with third-party tools like Git.

Good potential as long as you have some agency that helps you adapt it to your business and that keeps it updated to the new software developments.

I would rate it as a total garbage. The worst is that we are losing money every day because of it.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.

The Mobile version does not include all features that reveal problems in my travel period.

The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.

The program has a very pleasant interface that is orderly and easy to work with. Entering customer is data is both easy to enter and then subsequently to access.

The customer service you keep on banging your head but their support is like if they want they will give else you keep on reminding.

Very poor customer service, most of functions are useless. So regretted that bought this shit.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

It was easy to learn how to use, they have multiple tutorials available for helping you understand and make a better use of the tools.

Inadequate technical support. Accumulation of fraudsters who sell pictures on the Internet for the price of sites.

We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.

And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.

I love the fact that Bitrix24 makes collaboration easy with the team. It also makes Good use of accountability tools since your co-staff are also monitoring the company's general dashboard.

Ease of use, amazing user experience and short learning curve.

Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training.

Too many integration options and features in Bitrix24 can sometimes get confused.

They can not call you and you can't call them. So when you have an issue your screwed.

We got a great deal on Black Friday and they have so many integrations and so many products that you will never end discovering new features.

We used the software in a test environment for 3 months and had problems all along the way. Adoption from our team was minimal as the software was clunky to use.

High level of options, great price, good usability.

I have informed you that we want to leave you and want the money back, but even after months still no answer I call the fraud.

Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature.

The user interface is ugly. The learning curve is steep with poor documentation.

US Dollar

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.


Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.


A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.



LongDescription

Commenting/Notes

Milestone Tracking

Project Workflow

Employee Management

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Web App Development

Status Tracking

Visual Workflow Management

Release Planning

Idea Management

Application Management

Source Control

Due Date Tracking

Time Tracking

Compatibility Testing

Customizable Reports

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

Charting

Progress Tracking

Workflow Configuration

Task Scheduling

Ad hoc Reporting

Change Management

Marketing Calendar

Continuous Delivery

Traceability

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Strategic Planning

Project Management

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Product Roadmapping

Knowledge Management

Mobile Development

Public Dashboards

Communication Management

Supports Agile

Resource Management

Calendar Management

Test Library Maintenance

Goal Management

Collaboration Tools

Assignment Management

Data Import/Export

Continuous Deployment

Build Log

Risk Management

Process Modeling & Designing

Testing/QA Management

Test Case Tracking

Media Planning

Audit Trail

Version Control

Private Dashboards

Configurable Workflow

Project Time Tracking

Test Run Tracking

Mobile Access

Planning Tools

Requirements Review

Requirements Management

Capacity Management

Compliance Management

Vendor Management

Training Management

Agile Methodologies

Issue Scheduling

Issue Management

Data Connectors

Resource Scheduling

Supports Scrum

Configuration Management

Deliverables Management

Marketing Automation

Roadmapping

KPI Monitoring

Stakeholder Defined Attributes

Forms Management

Workflow Management

Ticket Management

Percent-Complete Tracking

Defect Tracking

Budgeting/Forecasting

Recurring Issues

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Jira Software offers flexible pricing. 

Small teams: $0 per user/month for up to 10 users
Growing teams: $7 per user/month for 11 to 10,000 users

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jira

Live Online

Webinars

Documentation

Videos

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!

Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.

With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.



File Management

Third-Party Integration

Support Ticket Management

Jobs Board

Content Delivery

Bar Chart

Cataloging/Categorization

Multi-board

Call Transfer

Lead Notifications

Sales Analytics

Case Management

Leave Tracking

Online Voice Transmission

Messaging

HR Management

Personalization

Invoice History

Social Marketing

Billable & Non-Billable Hours

A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:

Cloud 
Basic: $61/mo 
Standard: $124/mo
Professional: $249/mo

On-premise
Business: $2990 (one-time license)
Enterprise: $24990 (one-time license)

Jira vs Bitrix24

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