M very satisfied with Booker. They are improving their service all the time.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

This has allowed for a symbiotic relationship between our business and theirs resulting in a great partnership.

Fantastic, roller have gone over and above to help us.

Always a pleasure to speak to and always find a rapid solution to help you out.

Our bookings have increased with the phone traffic decreasing. Feel rather frustrated at the initial over selling.

You wouldn’t think it’d be hard to find in 2019, but it WAS.

The Roller platform has revolutionised the entertainment centre industry providing Urban Xtreme with an enhanced customer experience and features that provide the company with an increase in revenue.

VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.

I'm so glad we chose Roller as our software provider. They provide excellent customer support and i would recommend Roller to any business.

They set you up nicely to figure out how to create and update products and they are constantly innovating. They have a very good support team to help you with any issues you might experience.

M most impressed with the customer success team also - they pushed me to do better at every turn, and have been extremely responsive and helpful to literally ANY question I have.

Single use sites should be fine but chains may find this is frustrating.

Roller's support team and knowledge based articles are the top feature. The ability to submit a request ticket and have feedback or a solution within a few days, if not hours  is remarkable.

Roller has wide range of services from booking, reports, integrations with Google analytics, etc. Also support team are really good and helpful.

Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.

Our overall experience has been one of a pleasant transition from a very complicated and convoluted system to one of simple, user friendly and well designed system for the tourism industry.

Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Love that it is a cloud based system and VERY easy to use with 24 hour support. The transition from our previous POS was easy and the set up was done in partnership so we knew how it works.

We have found the functionality, ease of programming and cost comparison outstanding.

Coming from businesses where there is nothing accessed internally without a VPN, remote access, via a simple URL, is also amazing.

It is very easy to use, has a very good and functional design and offers a wide range of functions.

As humans change is hard no matter how complex or simple it can be.

Maybe were not getting the most of of all features that we pay for currently.

A great booking software and POS combined with sensational service and support. Easy to use combined with great brand and appearance.

The POS is easy to use and train employees on. It enables us to check in guests quickly and provide a great experience for our customers.

We also love how easy Roller it is to integrate with our website. Customers have always given us very positive feedback on how easy it is to make an online booking with us.

Staff are helpful and the knowledge base excellent. With continued improvements the platform continues to deliver.

It has been a long journey to get from zero to our current functioning platform. We are 100% satisfied with the guidance and support Roller has provided us.

ROLLER software is very user friendly, simple to understand and train employees on, and allows a ton of customization for our branding and needs.

I LOVE THAT IT IS WEB BASE SO I CAN USE IT AT HOME OR ANYWHERE I GO. IT ALLOW ME TO BE THERE FOR MY TEAM EVEN IF I'M NOT AT THE OFFICE.

Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.

We always know our enquiry will be answered and resolved quickly.

I would highly recommend Roller POS software to any company looking for ease of acclimation, access and functionality.

Fantastic support from Accounts Manager - Sophia.

Very little I don't like as they are always on the other end of a phone call for advice.

I appreciate so much when people tell you they can’t do something and why, rather than misguide or fob something off.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Web browser (OS agnostic)

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

Australian Dollar

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues. We help venues manage their operations and improve the guest experience while growing their business. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. 

ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.


Support Ticket Management

AB Testing

Season Tickets

Document Templates

Restaurant POS

Surveys & Feedback

User Management

Electronic Payments

Status Tracking

Customer Data Management

Internal Chat Integration

Online Signing

Document Storage

Activity Tracking

Digital Signature

Calendar/Reminder System

Mobile Ticketing

Sales Management

Event Tracking

Registration Management

Resource Management

Kiosk Ticketing

Searchable Database

Onsite Ticketing

Conferences/Conventions

Template Management

Offline Access

Mobile Signature Capture

Email Tracking

Promotions Management

Email Templates

Contact Management

Online Ticketing

Mobile Access

Real Time Data

Ticketing

ROLLER partners with over 1,200 attractions venues to help them sell more, save time, and deliver better experiences for their guests.

Booker vs ROLLER

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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