# DDMSPLUS Software Reviews, Demo & Pricing - 2026 > Review of DDMSPLUS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/business-management/ddmsplus-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / DDMSPLUS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/business-management/ddmsplus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/business-management/ddmsplus-profile/alternatives/) # DDMSPLUS 2026: Benefits, Features & Pricing Wondering if DDMSPLUS is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview DDMSPLUS 3.8 [(12)](https://www.softwareadvice.com/business-management/ddmsplus-profile/reviews/) Pricing Pricing available upon request ### About DDMSPLUS DDMSPLUS is cloud-based ERP software for independent office products dealers that positions them to compete and win against big-box retailers and online channels. We built the software specifically for the industry to help streamline daily operations, handle vertical markets, and manage multiple locations using a single solution. DDMSPLUS helps dealers use time and resources efficiently so they can focus on growing their businesses. Wondering if DDMSPLUS is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## DDMSPLUS User Interface ## Popular DDMSPLUS Alternatives Main Product DDMSPLUS 3.8 [(12)](https://www.softwareadvice.com/business-management/ddmsplus-profile/reviews/) Ratings Breakdown - 3.67Ease of use - 3.60Value for money - 4.0Customer support - 4.08Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8460)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.27Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 4.19Customer support - 4.33Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6050)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1309)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [Xero](https://www.softwareadvice.com/accounting/xero-profile/) 4.4 [(3299)](https://www.softwareadvice.com/accounting/xero-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.25Value for money - 4.04Customer support - 4.29Functionality Pricing Starting at $25.00 per month Get Price ## DDMSPLUS Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DDMSPLUS Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of DDMSPLUS Activity Dashboard Alerts/Notifications API Campaign Management CRM Customizable Branding Customizable Templates Data Security Data Synchronization eCommerce Management Electronic Payments Email Marketing Financial Reporting Inventory Management Inventory Optimization Inventory Tracking Kitting Mobile Access Multi-Channel Management Multi-Location Order Management Product Identification Purchase Order Management Real-Time Data Reporting & Statistics Retail Inventory Management Returns Management Shipping Management Social Media Integration Third-Party Integrations ## DDMSPLUS User Reviews Overall Rating 3.8 Ratings Breakdown 5 25% 4 42% 3 25% 2 8% 1 0% Secondary Ratings Ease of Use 3.7 Value for money 3.6 Customer support 4.0 Functionality 4.1 RT Robert T. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Review source Reviewed June 2022 ERP to advance your business. 4 I have been with DDMS software with 5 companies starting in 1989. I currently work with 3 dealers in 3 different states to make sure that DDMS works for the way they do business. It allows for growth of business without the need to add on additional support staff. The website works to reduce the customer service employee count. The first dealer I worked with went from 23 employees doing 4 million a year to 14 employees doing 6 million a year. It might seem expensive, but if you consider the cost of one employee, the software pays for itself. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: This software will work with the way you do business, not force you to change the way you do business to work with the software. Cons: There are several things now that you must have ECI do that use to be simple I.T. fixes. On Level 3 you can not set up your own users. You can not set up your own printers. Access to the data has become more complicated. These might be features that they fix going forward, as level 3 is the latest feature rich environment. Reasons for choosing DDMSPLUS DDMS was the most advanced office products software in the market. Still today it is one of the most flexible and robust software packages for any retail distribution company. Read More JL John L. Verified reviewer Business Supplies and Equipment 2-10 employees Used daily for more than 2 years Review source Reviewed July 2022 Great package, but service response times could improve 5 Generally it is faster. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: We run our entire business, website, accounting, orders, purchasing, payroll, on this package, and have for years. Yet there are still parts we don't use because of unfamiliarity with every facet. Generally quite pleased. Cons: Sometimes it takes a long time to get a response from service if we go through the portal. I'm still waiting on a response from a call from a week ago. Also, moving to DDMSPlus required more integration, such as with credit cards, that we could have done without. We were happy with our existing system of handling credit cards, and were told we didn't have to change that, until we did. If you don't have Net1, you can't use credit cards on DDMSPlus. Period. DDMSPlus was sold to us as a required upgrade, because DDMS was being retired. With that was the necessary requirement to go to Net1, which was considerably more expensive than our existing process. Read More VR Verified Reviewer Furniture 51-200 employees Used daily for less than 12 months Review source Reviewed November 2025 Okay If You Have It. 3 Having used other sales and inventory softwares, DDMSPLUS is certainly a good software for supplies, but when it comes to things like custom furniture and graphical design of receipts, it is tricky to navigate and the invoices get very complicated to read. Ratings Breakdown 2 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Low memory usage, non-ambiguous windows, sales and inventory reports are easy to follow, warehouse management. Cons: Searching invoices before certain dates is impossible, creating new print forms is difficult, assigning printers is tricky. Read More DW Donald W. Verified reviewer Business Supplies and Equipment 11-50 employees Used daily for more than 2 years Review source Reviewed June 2022 DDMSPLUS a natural upgrade to our business management tools 4 DDMSPLUS has allowed managers and sales staff to be more efficient when working remotely. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: We upgraded from DDMS to DDMSPLUS and love the fact it is cloud based. No more time spent upgrading and maintaining equipment and software. Cons: As it is cloud based, there are a few things that we now do not have control over and have to message ECI through their portal to resolve issues. Read More SS Susan S. Verified reviewer Wholesale 51-200 employees Used daily for more than 2 years Review source Reviewed November 2022 Great for organization and Company values 4 Keeping sales and invoicing neat and organized, PO's and inventory. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: I like that you can just click on the arrow to go to the next department without having to enter 5 times until you get to the next customer Cons: when entering Contact info to send email you have to keep closing the box to get to the next one where as with the credit card you can just click the arrow to next Read More AR Andy R. Verified reviewer Business Supplies and Equipment 11-50 employees Used daily for more than 2 years Review source Reviewed August 2022 Love the one you're with 3 Overall, I will say it's good. DDMS has wonderful people in its employ, and the software is absolutely critical to our operations. We need them. Could it be updated, more polished, more user-friendly? Absolutely. Do I wish they'd take development concerns more seriously? Absolutely. But really there aren't any other options, so we do with what we've got. I will say, though I am not their biggest cheerleader (and can be a little harsh at times), they've done good by us more times than not. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: It's so well integrated to the OP industry that really there are not very other alternatives that make sense. It does most things reasonably well. OE is fine, PO entry/history is fine, reporting is fine. We have recently started utilizing auto-short-buy which has really streamlined our warehouse operations and order flow, which is great. That's been a big plus for us. Cons: DDMS Plus is just way slower than legacy DDMS, and that left a sour taste in my mouth. It's also just seems expensive to me. Read More CH Connie H. Verified reviewer Business Supplies and Equipment 51-200 employees Used daily for more than 2 years Review source Reviewed June 2022 Hopes for the future 3 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: Overall ease of use for the csr's to use. Cons: There are simple things that come across as if the design team just got lazy and were done with this. Example when you are entering in a new customer and you tab to the next field to enter under Shipto/Attention. You enter the account name tab to got to the next line but no it goes to Shipto ID click over on the suite line hit tab it goes back to Shipto ID not the street address line. also entering in un-cataloged items in the Text screen is easier the entering them in the Graphical, text lets you know this number is to long but graphical lets you add in numbers no matter the length and you don't know it's too long till you print it or the po you have attacked it to then you have to delete and redo them all. Read More GS Gene S. Verified reviewer Business Supplies and Equipment 51-200 employees Used daily for more than 2 years Review source Reviewed July 2022 DDMS Plus 5 DDMSPLUS is a better version of DDMS. The graphical interface is easier to navigate than the previous version. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The graphical interface makes the user experience much easier The elimination of the .dbf files makes the software more accessible using 3rd party tools Cons: The file structure is difficult because of the leading spaces Read More am angela m. Verified reviewer Wholesale 2-10 employees Used daily for more than 2 years Review source Reviewed June 2022 daily 2 the only plus side is Eric and Mike in customer service try to help us asap as they can. Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 3 Functionality Pros: we have issues daily cant say we like it Cons: there is some many holes in this software. Reasons for choosing DDMSPLUS it was with the company before i started Read More SK Sharon K. Verified reviewer Business Supplies and Equipment 51-200 employees Used daily for less than 2 years Review source Reviewed July 2022 DDMS Review 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: The ability to unreceive product if the need arises. Cons: The prepay order features where you can't make changes to an order once it is in the system. Furniture people tend to make changes to their orders. 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