A very powerful tool...a must for Government contractors.

Overall it is a great product. I have been a part of the implementation team for two companies and it was night and day once deltek came online. Things I learned: Tips: 1) Run at least a 3 month if not a 6 month parallel with your old system, with your old system generating the live invoices. 2) Work out any bad numbers or problems in your old system, the one you know well, before migrating to the new system 3) Project set is the key. The system is based on how the project is originally set up, so make sure your staff is 100% comfortable in performing the project set up. 4) Have someone on staff who has gone through an implementation before, is very helpful.

Pros

Project detail - The ability to understand the financial picture of your project or company from the highest level down to the charging level. Government bids - Allows the company to bid on Cost Plus type contracts with the confidence that the cost will be tracked and be reported to the Government's satisfaction.

Cons

It is not a system you can sit down and in a couple of days figure it out intuitively. It is conceptually difficult to understand, if you have never used a system like this one.

Deltek user since about 2005.

I would recommend this software. Honestly, I can't imagine business without it!

Pros

I'm a full service office manager in the Architectural / Engineering / Construction industry. I worked with Deltek Vision first and I absolutely LOVED the software! We updated from a very antiquated system to a full CRM and it was mostly seamless and allowed us to really clean up our data before migrating over (which was so valuable because it's a 70 yr old company). After about 6 months, I was chatting with the president of the company at a holiday party and he asked how I liked Vision and was very happy to hear me gushing about how much I loved it (I worked for a branch office). I never understood the old system and felt very lucky just to get my time sheet entered each week without 'issues'. It was so amazing to have our project marketing data connected to our accounting data! In 2013 I took a new job with a company that had recently migrated to Deltek Ajera (although, at the time, I'm not sure if Deltek owned it) and we only have the accounting system. It makes time sheets, payroll, and project accounting very easy but it does not incorporate marketing and leads and that sort of thing. I'm not sure how important it is to track that information from a financial standpoint but I feel very disconnected not having that information in Ajera (full project descriptions, project photos, employee photos and resumes, etc.) This is a small office and the President handles most of the marketing and he has a system that works for him but if it comes time to update I will definitely push hard for the full system! Customer service is great for the most part! I get someone on the phone within minutes and it's rare to have a problem they can't fix right then or remote into my computer to show me how.

Cons

With Ajera there are a few glitches but they're constantly updating and trying to work things out. There's a few annoying functions like when you try to get out of a screen it will make you hit save or cancel to get out (maybe just annoying for me because patience with tech is not my strong point). The one other issue that really bothers me is that we pay per year for support for all 7 employees but I'm the only one that ever uses it and not often. They told me that there's no way around that and I can't pay for just me. I think that's way too much money, especially considering I call them about once a month max.

Great Software for Time Entry, Not the Best for Accounting

Pros

I like how easy the software is to use. I think you can get by with using this software with very limited training on it. The search bar function allows you to look up by client number or name when entering time, which speeds the time reporting process. Also, the expense entry is a great design. I love that you can easily attach a receipt to an expense line, and even just snap a picture from the app. It is a great system to use across a large firm with many different jobs, whether performing billable or non-billable work.

Cons

Specific to my industry (accounting), I would prefer a better timer system. In other software I have seen, you can go straight from a timer to posting it to the client with ease. However, there are a few more steps from going from a timer to posting it to your timesheet in Deltek. In an industry that works on less clients each day, this will be less of an issue.

Deltek First GovCon - GCS and T&E modules

Administrator on the Deltek First GovCon - GCS and T&E modules for approximately 2 years. There was very little training or support offered. If you needed help you had to log into their customer service portal and submit a case - and of course you had to make sure you had enough cases available (i.e. you have to pay to have cases to use for support). Although I did get a few customer support agents who went above and beyond, the majority of the time the support was slow and they just directed me to printed training guides which were not easy to follow. The system is not user friendly at all, it takes several steps in different parts of the system to make sure things are done rather than having automatic work flows. The time sheet module worked well on the employee side however a lot of setup and maintenance was necessary on the back end. I would not recommend this product except as a last resort for government contractors, if you do purchase it, make sure to have them include extra training and support cases up front.

Pros

Timesheet system has good features and is easy to use on the employee side. Some of the customer service reps were great and went above and beyond for help.

Cons

Very little training or support offered and only through customer service portal case submission. Not user friendly on the admin side with no automatic work flows and a lot of extra steps for anything that needs to be done.

Information Powerhouse

Pros

Maconomy has proven to be an information powerhouse, giving us access to information that was outside our grasp in our legacy system. Due to Maconomy's core project management focus, we have gained better visibility on contribution margin. This has lead us to new initiatives to optimize leverage on client projects and fine tune realization. What is great about working with Deltek's consulting team is that the possibilities are endless. We were fortunate enough to be one of their first clients on their CPA solution and as a result we have seen so many of our ideas come to life in the core product.

Cons

With a system as customizable as Maconomy, the ideas may be endless but the time you need to devote to testing new upgrades can be taxing. However, Deltek has been great at walking us through new functionality and is always there as a resource to help us through any issues that arise.