About Exercise.com

Exercise.com is a fitness business software platform that includes everything you need to manage your fitness studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps designed specifically for fitness businesses. Use our fitness business software to conduct digital health and fitness assessments, deliver workouts online or in-person to individuals or groups, schedule and manage staff, analyze business reports, and process payments.


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Supported Operating System(s):

Web browser (OS agnostic)

79 Reviews of Exercise.com

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(65)

65

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 79 results

November 2020

Jesse from Truth Not Trends

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Exercise.com has a great team behind them and a very customizable platform

Scheduling, running payments, workout data storage, automated reminders, training clients online. We never thought online training would be a significant portion of our business but with Covid it has turned out to represent 100% of our business.

Pros

Very customizable and the Exercise.com team is willing to take suggestions and directly put them into action.

Cons

Learning about all the different features can be time-consuming.

Reasons for Choosing Exercise.com

We anticipated a better customer service experience and we have had an excellent experience so far.

Response from Exercise.com

Replied March 2021

Thanks for the review, Jesse! We are always here to help and are always looking to improve. Please let us know if we can help in any way!

December 2020

Julie from Ledbetter, Inc.

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Fitness App Highly Recommended

Our overall experience with Exercise.com is a breeze and helps us get our programs all set up on the go, and the customer service team was prompt and helpful whenever we have questions.

Pros

We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process by having all of the exercise demonstrations held for us to re-use later.

Cons

We don't have any feedback that could help improve the existing product at this time.

Reasons for Choosing Exercise.com

We chose Exercise.com over these alternative products due to the specific niche we're in, and the simplicity of the app's design, including how easy it is to set up and use.

Reasons for Switching to Exercise.com

Exercise.com has a specific product that we needed, saving us time and money not having to build it from the ground up.

Response from Exercise.com

Replied March 2021

Julie, Thanks so much for the feedback! We love helping our clients succeed with our software and are always here to help!

September 2021

Patrick from A Deeper Practice

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Everything in one place

Scaling my business, streamlining payment, booking, and delivery- all working well!

Pros

Exactly that, streamlined system for all buying, booking, and burning. The ability to coach through the app with assessment software brings client accountability up which drives results which is the life-blood of this business.

Cons

The exercise library could be made easier to organize- rather than having to go into each exercise have more global ability to apply muscle groups and organize in more broad fashion.

Reasons for Choosing Exercise.com

The versatility and (without knowing it at the time) the SUPPORT. Success Team has over delivered on expectations- I couldn't do it without [SENSITIVE CONTENT]

Response from Exercise.com

Replied September 2021

Thanks for the review, Patrick! We love the feedback and are always here to help!

February 2021

Jana from Activ8

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2021

Really want to love the platform

The customer experience has been great! Really appreciate the team and going above and beyond. They are super fast to respond. The platform just seems to be lacking in some areas.

Pros

Really want to love the product. We've had it for years. We received a large discount when we signed up which is helpful. I wish it were easier to use and integrated with more platforms. I will say that the customer support, [SENSITIVE CONTENT HIDDEN] specifically, helps make up for whatever the platform is lacking. My hope is that soon there are some key feature roll outs that make the experience much better. I'd also like to see more case studies/use cases. We understand it's not one size fits all which is great but having some type of framework to think about would be helpful.

Cons

It feels clunky could be the best way to describe it. With tech, we understand that not everything can be rolled out at once. I wish we had more freedom with processes and customizing to fit our specific needs. Sometimes the android isn't displaying the same as an apple or even the online platform which makes us a client look bad to our customers.

Reasons for Choosing Exercise.com

Seemed to be the better of the two for online programming

Reasons for Switching to Exercise.com

We were hoping we could use exercise.com and konduct simultaneously or replace one with the other but that didn't happen. We ended up sticking with this one due to cost and having our programs in the app.

Response from Exercise.com

Replied March 2021

Thanks so much for the feedback, Jana! We appreciate the review and are always looking to improve our software. Please reach out if there is something specific we can help with/update!

June 2021

Nicholas from PEAK VITALITY SOLUTIONS

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Elevate your game

You can tell this was built by those with deep experience and knowledge of the industry. Simply put, they have a superb support team and a success team that will make your goals happen. An important delineation in any industry or stage of business, but especially for those looking to scale their business within the fitness and wellness industry. Would highly recommend to those who are ready to elevate their game.

Pros

Exercise.com is the top-tier software at any stage of your profession within the fitness or wellness industry, especially the growth stage. I came to Exercise.com to systematize my client management process from first point of contact to purchase and referral while also preparing for a large contract where I would have to service over 100+ individuals while providing them with a digital platform for their training plans and group coaching. At every stage of the process, the Exercise.com team is there to ensure they understand your objectives with the platform and, most importantly, provide insights that only those who are experienced within the industry would be able to give. The most empowering experience thus far is the onboarding and ongoing support from Alyssa and her team in making sure every aspect of my business is reflected on the platform, from scheduling, integrations, subscriptions, coaching plans, onboarding other coaches and groups. Her knowledge of the software allows me to pose unique cases that I need to solve with the software and get immediate support on how to ensure I can execute what I need to grow my business. Better yet, Exercise.com continuously looks to add new and purposeful features throughout your subscription period.

Cons

Would have liked to be able to trial the software, that being said, you are able to book as many guided demos as needed to address your questions and concerns prior to purchase.

Reasons for Choosing Exercise.com

Exercise.com offers a full suite of services which are executed at a high level compared to "single suite" service providers.

Reasons for Switching to Exercise.com

MB did not provide all that Exercise.com offers which was needed to maintain quality during the growth stage.

Response from Exercise.com

Replied August 2021

Nicholas, We love the feedback and are always here to help in any way! Please reach out if we can assist!