About Jitterbit

Jitterbit is a cloud-based business management platform designed to help businesses of all sizes connect and manage software as a service (SaaS), on-premise and cloud applications.

A data and application integration suit, Jitterbit allows users to manage multiple connections, monitoring, alerts, logging, debugging, live training, local agents, enterprise connections, developer portal creation, cloud agents, agent grouping, custom API creation, OpenAPI documentation and more. Additionally, it offers a host of features including Salesforce lightning connect, citizen integrator, studio visual designer, web management console, analytics, live training, Electronic Data Interchange (EDI) and application programming interface (API) security.

Jitterbit enable...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of Jitterbit

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

October 2019

Ali from Avande Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Ease your Integration

Pros

It supports data integration between multiple systems and platforms with ease. Most of the configuration is point and click, easy to set up. There are hidden features that can replace many other applications. Jitterbit also makes it easy to integrate with legacy system by directly tapping into their data source.

Cons

There needs to be better onboarding of clients to introduce some "hidden" features so that clients can get the full advantage of this powerful software

December 2019

Julianne from Integra Connect

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2019

Fantastic Salesforce ETL Integration Application

We have several scheduled integrations between an internal SQL database and Salesforce and have been very happy with the Jitterbit application.

Pros

Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth. The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours. Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.

Cons

We have two Salesforce orgs and in order to integrate to both of them we would have to purchase two endpoints. It would be nice to have a little more flexibility on pricing plans. Maybe based on the number of operations that will be running rather than end point alone.

Reasons for Choosing Jitterbit

Jitterbit has a faster implementation and maintenance time for teams that do not have dedicated developers.

September 2015

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

September 2015

generally ok

In order to connect your internal applications, connect with external systems, etc. you need a one-stop hub that can handle it. JitterBit can definitely do it and they give what they promise. It's a pretty OK solution and it's easy enough to use, but for the cost of it I expected a tremendous amount more and I would rather go with a more comprehensive platform even if it meant sacrificing some usability. The real value add here comes in if you need to constantly change things as that's the part that's easy.

Pros

- Simple interface - Decent collection of endpoint options - Willing to take on their competitors' features if you challenge them to it

Cons

- Extremely expensive considering quality of support and flexibility - Performance is OK, but there is a bit to be desired in terms of general functionality

November 2019

Chad from National Louis University

Verified Reviewer

Company Size: 201-500 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Great Product, Great Service!

We are using Jitterbit in a plethora of ways... To sync and move data between Oracle and Salesforce (both ways), to connect to another systems API interface and pull data into our data lake, to pickup files dropped off from various vendors for us to ingest, and to stock our Data Lake with data from various places. We have realized 50% faster load times, 75% less time spent on maintenance process changes, and wide adoption across our institution.

Pros

It works! We've been using Jitterbit about 3 years now and I still thoroughly enjoy the product. I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too. Has always been responsive and knowledgeable.

Cons

I honestly can't come up with something I dislike. Documentation was helpful and I referred to it quite often to learn the Jitterbit scripting language and the on-boarding training classes helped us get up and running quite quickly. Licensing by endpoint can get tricky, but Jitterbit has proved to be very accommodating and understanding of our needs and business practices.

Reasons for Choosing Jitterbit

Ease of use and price point.

January 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2018

Jitterbit makes out integrations possible

Pros

Easy to set up and render, we use Jitterbit to connect data to our CRM platform for ad hoc requests. It has significantly reduced the amount of time spent for our data entry teams in order to get information delivered to our end users.

Cons

It can be a bit bulky with a lot of different features which makes it more difficult to train someone initially as part of an onboarding experience. The error messages could also provide better detail when an upload is not properly loaded.