The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

This has allowed for a symbiotic relationship between our business and theirs resulting in a great partnership.

Fantastic, roller have gone over and above to help us.

Always a pleasure to speak to and always find a rapid solution to help you out.

Our bookings have increased with the phone traffic decreasing. Feel rather frustrated at the initial over selling.

You wouldn’t think it’d be hard to find in 2019, but it WAS.

The Roller platform has revolutionised the entertainment centre industry providing Urban Xtreme with an enhanced customer experience and features that provide the company with an increase in revenue.

VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.

I'm so glad we chose Roller as our software provider. They provide excellent customer support and i would recommend Roller to any business.

They set you up nicely to figure out how to create and update products and they are constantly innovating. They have a very good support team to help you with any issues you might experience.

M most impressed with the customer success team also - they pushed me to do better at every turn, and have been extremely responsive and helpful to literally ANY question I have.

Single use sites should be fine but chains may find this is frustrating.

Roller's support team and knowledge based articles are the top feature. The ability to submit a request ticket and have feedback or a solution within a few days, if not hours  is remarkable.

Roller has wide range of services from booking, reports, integrations with Google analytics, etc. Also support team are really good and helpful.

Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.

Our overall experience has been one of a pleasant transition from a very complicated and convoluted system to one of simple, user friendly and well designed system for the tourism industry.

Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Love that it is a cloud based system and VERY easy to use with 24 hour support. The transition from our previous POS was easy and the set up was done in partnership so we knew how it works.

We have found the functionality, ease of programming and cost comparison outstanding.

Coming from businesses where there is nothing accessed internally without a VPN, remote access, via a simple URL, is also amazing.

It is very easy to use, has a very good and functional design and offers a wide range of functions.

As humans change is hard no matter how complex or simple it can be.

Maybe were not getting the most of of all features that we pay for currently.

A great booking software and POS combined with sensational service and support. Easy to use combined with great brand and appearance.

The POS is easy to use and train employees on. It enables us to check in guests quickly and provide a great experience for our customers.

We also love how easy Roller it is to integrate with our website. Customers have always given us very positive feedback on how easy it is to make an online booking with us.

Staff are helpful and the knowledge base excellent. With continued improvements the platform continues to deliver.

It has been a long journey to get from zero to our current functioning platform. We are 100% satisfied with the guidance and support Roller has provided us.

ROLLER software is very user friendly, simple to understand and train employees on, and allows a ton of customization for our branding and needs.

I LOVE THAT IT IS WEB BASE SO I CAN USE IT AT HOME OR ANYWHERE I GO. IT ALLOW ME TO BE THERE FOR MY TEAM EVEN IF I'M NOT AT THE OFFICE.

Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.

We always know our enquiry will be answered and resolved quickly.

I would highly recommend Roller POS software to any company looking for ease of acclimation, access and functionality.

Fantastic support from Accounts Manager - Sophia.

Very little I don't like as they are always on the other end of a phone call for advice.

I appreciate so much when people tell you they can’t do something and why, rather than misguide or fob something off.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Australian Dollar

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues. We help venues manage their operations and improve the guest experience while growing their business. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. 

ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.


Support Ticket Management

AB Testing

Season Tickets

Document Templates

Restaurant POS

Surveys & Feedback

User Management

Status Tracking

Customer Data Management

Internal Chat Integration

Online Signing

Activity Tracking

Digital Signature

Electronic Signature

Retail POS

ROLLER partners with over 1,200 attractions venues to help them sell more, save time, and deliver better experiences for their guests.

Mindbody vs ROLLER

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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