Odoo has helped us to automate our business process securely while leveraging more revenue.

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Odoo is a widely-used and well-regarded open-source ERP and CRM platform with a comprehensive suite of features and modules that can be customized to fit the specific needs of a business. Its scalability, flexibility, and cost-effectiveness make it a popular choice for businesses of all sizes and industries. While some users have reported challenges with the initial setup and customization, there is a robust community of developers and users who contribute to the project and provide support to one another. Overall, Odoo is a powerful and reliable platform for managing business operations.

Odoo provides a wide range of features and modules that can be adapted to fit the specific needs of a business, and the fact that it is open-source allows for a community of developers to contribute to the project and keep it up-to-date. Additionally, Odoo's cloud-based platform and mobile app enable businesses to manage their operations from anywhere, anytime.

Some users have reported that the initial setup and customization of Odoo can be complex and time-consuming, especially for businesses that require extensive customization. Additionally, some users have found the user interface to be less intuitive and user-friendly than other ERP and CRM software. However, these issues can often be mitigated by using Odoo's extensive documentation, community support, and training resources. Overall, Odoo's benefits and features outweigh any potential drawbacks for most businesses.

We have a lot of error that the program presented, nobody take care of our problems. We received the worst service! Our experience it is awful!!!

Nothing, right now I’m completely frustrated about the program!

The service. It is the worst service I never have!

Overall, if a company is searching for a strong, adaptable, and user-friendly business management software, I would heartily recommend Odoo. Odoo is a fantastic option for organisations of all sizes and industries thanks to its flexible design, user-friendly interface, and robust capabilities.

Odoo Whether it's for project management, CRM, eCommerce, inventory management, or any other area of business management, it enables firms to select the apps they require. Businesses get a complete, real-time perspective of their operations because to the applications' seamless integration with one another.The user-friendly interface of Odoo is yet another outstanding feature. Anyone with minimal to no technical knowledge can nevertheless utilise the system and complete jobs quickly and effectively. As a result, firms are able to save time and concentrate on more crucial areas of their operations.

Technical Knowledge: Even though Odoo's user interface is simple to use, setting up and configuring the programme still calls for some technical know-how. Those without a background in IT or software development may find this difficult.Odoo is quite adaptable, however configuring and customising it to fit unique corporate requirements can be time-consuming and difficult. Third-party consultants may be needed to help with this, which will raise the overall cost.

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility. Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

Odoo seems very fine and I'm sure it will work fantastic if you have the money to pay them.But do mind, If your company grows, you will pay 38 euro/user per month extra! 10 people in your business? That will be 4560 euro extra per year please. Just to provide a login to your own database.

If you go with the standard subscription and you are on your own, this software is just perfect. You can do anything you need for your business.But if you want more, custom things like connecting your external webshop with odoo, you will face a huge amount of paywalls.

PAYWALLS. Every function that is not standard available has to be paid for. BIG. I mean, we wanted to connect our WooCommerce webshop with Odoo. This is NOT possible with standard subscription. You will need Custom subscription which will make it more expensive for EVERY user. So 2 users = double the pay.But that is not all. In addition you will need their hosting service Odoo.SH if you want to install something like a connector for your webshop to your Odoo account. Odoo.sh needs some room which you need to pay extra AND also a staging environment - to be paid as well. So, at this point, your 20 euro/month subscriptions tops 2100 euro per year!But hey, if it does not work, they will pay you back, right? NOPE!Odoo and partners have a very strict NO REFUND policy. The money is gone!

Odoo CRM is a complete customer relationship management platform that provides a number of features intended to assist organizations in managing their customer interactions, sales funnel, and marketing initiatives. Because of the platform's high degree of adaptability, it works well for companies of all sizes and in all sectors.The user-friendly, aesthetically pleasing, and intuitive user interface of Odoo CRM is one of its most distinctive qualities. This makes it simple for sales teams to locate the information they require quickly and manage their activities effectively. The platform also comes with a number of automation features that may be used to boost efficiency and optimize sales procedures.The sophisticated reporting and analytics capabilities of Odoo CRM are another important benefit. The platform comes with a number of pre-built reports.Overall, I highly recommend Odoo CRM to businesses looking for a powerful and flexible CRM solution. Its intuitive user interface, advanced reporting capabilities, and extensive integration options make it a great fit for businesses of all sizes and industries.

The fact that the platform's pricing is based on the number of users could make it more expensive for larger teams or businesses, which is one potential disadvantage of Odoo CRM.

Odoo offers a wide range of business applications, flexible customization options, and excellent integration capabilities. Whether you're a small business owner or a large enterprise, Odoo is definitely worth considering as a solution for your business needs.

integrating Odoo with other software can be challenging and require a significant amount of time and technical expertise.

it's really fully featured and it can be used for really big enterprises with complex structure (even Toyota uses it)

If you use the self hosted version can be a bit complicated the deployment

So far: 3.5 years of development, 3 different consultants, over 60k€ "invested", countless hours spent on our side (client-side) to be as solution-driven as we possibly can - and still NO idea when our Odoo application will be in production. Our frustration is running wild.

The flexibility of the software, which in theory allows you to customize the software according to the needs of your business. The price of the standard software - but beware, as soon as you start customizing it, the costs become unmanageable.

The project management for the software implementation is catastrophic and completely dependent on the consultant you are assigned to. There are no company-wide project management standards. We had 3 successive consultants: the first one was excellent - but the 2 that followed had no methodology, and the handover was not done. As a result, 3.5 years later, our project is not live. We have been forced to add "success packs" regularly - today we have reached 400h of development - and more than 60k€ of investment - with still NO view on the product launch and big doubts about the quality of the development that has been done over 3,5 years by different developers. We can't count the number of bugs in our database, and the complexity of the proposed solution makes it rather inflexible and ill-suited to our business - while flexibility was why we chose Odoo in the first place. On the customer side, we have deployed countless hours to facilitate the process and remain as flexible as possible. Today the frustration is immense, and we are considering stopping everything to favor more user-friendly and efficient "low-code" solutions.

beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.

- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

While I was analyzing the system the attention was incredible. I felt really very well taken care of, once I started having problems, the customer service and support area seemed to have lost all interest in us.

The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.

after years of use the migration was impossible and I had to change from software to another brand because I came to the conclusion that the slow support seemed to be guessing how to solve my problems

I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.

Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.

I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).