QuickBooks Online

RATING:

4.3

(6608)

About QuickBooks Online

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 7 million customers globally, QuickBooks provides smart tools for your business, yet is easy to use. You can organise your books, manage expenses, send invoices, track inventory, and even run payroll. What is QuickBooks Online? QuickBooks Online is a cloud-based accounting software that controls all aspects of the financial side of the business. The software can be used in multiple areas such as bookkeeping, payroll, invoice management, bank reconciliation, expense tracking, financial reporting, tax management, and more. How do you use QuickBooks Online? QuickBooks is a cloud-based system, which can be accessed from any web brow...

QuickBooks Online Pricing

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

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QuickBooks Online Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for QuickBooks Online

1 - 5 of 5,538 Reviews

Eugene

Food Production, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Quickbooks Online Review: Easy To Use!

User Profile

Nae

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

We love quickbooks for our small business!

It’s been a great experience for many years since we’ve been in business.

PROS

Quickbooks is super user friendly. I am not very tech savvy, but I’m able to keep up with my books fairly easily. I like that you can easily integrate a professional accountant into your quickbooks if needed.

CONS

Some language can be confusing. Reconciliation of the books can be confusing to do alone.

Reason for choosing QuickBooks Online

I’ve always been recommended to use quickbooks by various accountants. It is our go to.

kgomotso

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

QuickBook - The best of the best

My overall experience with QuickBooks Online has been overwhelmingly positive. I've been able to streamline my financial management, automate many tasks, and gain valuable insights into my business's performance. The software has been reliable and easy to use, with frequent updates and improvements that keep it fresh and relevant. Overall, I've found QuickBooks Online to be a valuable tool that has helped me grow and succeed in my business.

PROS

I liked the ease of use and intuitive interface of QuickBooks Online. It was incredibly easy to set up and start using, even for a small business owner with limited accounting experience. I also appreciated the seamless integration with other tools and apps, making it easy to track expenses and stay organized. Overall, QuickBooks Online has been a game-changer for my business, allowing me to focus on growth and development rather than getting bogged down in administrative tasks.

CONS

Nothing really. I found everything to be easy to use.

Reasons for switching to QuickBooks Online

The platform offers ease of use, scalability, integration, cost-effectiveness, and security. These features make it a popular choice for small businesses. It's essential to weigh the pros and cons before deciding if QuickBooks Online is right for your business.

Michael

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2024

Staggeringly bad unresolved security issue

PROS

The ability to keep my books in one place along with payroll.

CONS

Everything is overly complicated. Payroll doesn't integrate nicely with accounting, and it always seems a pain to run payroll. More importantly, I've been dealing with a payroll issue for about six months, where QBO is sending an email to a completely unrelated person at an email address I've never seen before. I have spent literally hours on support trying to resolve it. The last several times, they claim it's resolved, but it isn't. The user they're emailing our sensitive company information to is another Intuit user who uses the same accountant that we use, but has ZERO connection to our business. It's embarrassing that a company holding so much sensitive information can't manage to resolve this issue. I'd switch to a different solution in a heartbeat if I could find something that did everything we need it to do.

Reason for choosing QuickBooks Online

I thought it would be easier for my accountant, and it has the suite of products that we do need for our business.

Kaylee

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Main bookkeeping tool

One of the highest priced software but has the most capabilities if your business needs them.

PROS

Allows for easy collaboration on bookkeeping and accounting file.

CONS

Lack of ability to pay bills directly in QuickBooks with online payments.

Reasons for switching to QuickBooks Online

Easier to collaborate and a more convenient solution