About Sage Business Cloud

Part of the Sage Business Cloud, Financials is a cloud accounting solution built on the Salesforce platform for small and mid-sized businesses who need accounting, analytics, and reporting to lead, manage, and grow their business.

Financials provides accounting built for compliance and offers capabilities such as multi-dimensional accounting that simplifies accounts and lets users view business in-depth across geographies, products, and business units. Analytics and financial reporting gives users real-time visibility into financial and business performance. It also has collaborative tools for teams, with performance metrics and reports that can be shared with advisors or investors.

Financials is a scalable solution. User...


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17 Reviews of Sage Business Cloud

Average User Ratings

Overall

3.41 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(6)

6

3 stars

(1)

1

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

December 2017

Kristen from Tennessee Valley Fence

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Great accounting software

Pros

Sage has so many features! We use it for inventory, invoicing, accounting and much more! Our team can look up our parts, customers and jobs quickly and easily

Cons

It requires training to learn. You have to know what you are looking for and learn where Sage stores that information. We have had issues with multiple users adding inventory numbers. It doesn't automatically catch them.

July 2021

Eugenio from MIUC

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

5.0

July 2021

a tool to trust if there is budget for it

very good, all the accounting department can work with it.

Pros

the robustness of the software, it does not save locally any file, is connecting to the server for every query.

Cons

the price is very high, the company need to be bigger to be able to pay this software, the customer service is not very good in the it section, they are accountants.

Reasons for Choosing Sage Business Cloud

because mn program was not able to start the fiscal year in june as we need, it only accepts january december accounting period.

Reasons for Switching to Sage Business Cloud

because we needed better support

June 2018

Ross from Clerkenwell Group

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

June 2018

Sage Financials Review

Do not take the sales video/demo as something you can achieve on this product. They are nearly three years in with the product and it is not fit for purpose.

Pros

When they finish the product it will be great. Do not consider purchasing this until they have or you have a fulltime salesforce developer within your finance team.

Cons

The worst customer support I have ever experienced in 20 years of software support. Not fit for purpose. They release "upgrades" each month that they have clearly haven't tested as large parts of functionality stop working once they release it. It takes several weeks each month to firefight and fix these problems before they release another update and inevitably another part of the system goes wrong.

November 2016

Aaron from DeRosa Mangold Consulting, Inc.

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

November 2016

Comparable Systems Cost Much, Much More

Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted the small business segment with Live, however it is just as good for mid-market or enterprise. Consider the following features: Capable of handling 1-1000+ users. SAAS (hosted and browser-based) so no software to install. No server needed. Multi-Company consolidation Inter-Company transactions Dimensional accounting Multi-Currency Multi-Language Purchase Requisition/Approvals and Workflow Easy setup but can be configured as complex as you want, it's a very open database if you choose to use it that way Open API, integrates with many other web-based apps Well integrated with SalesForce Tablet and iPhone/Android apps These types of features are typically only available in enterprise level software like Intacct, Acumatica, Financial Force, X3, NetSuite, Oracle or SAP. You won't find this in Quickbooks, Freshbooks, Xero, Sage 50 or any other entry-level system. There's always been Microsoft Dynamics, Sage 100/300/500, Epicor, Infor and others, but those aren't true cloud based/browser based systems, nor are they inexpensive. What's unique about Sage Live is that they've priced it to be affordable for most companies - starts at monthly for 2 users and 1 company. 2 users and 100 companies is only $$$d/month. That is ridiculously less expensive than the other enterprise level systems out there. You can certainly use Sage Live as a small business, but the nice thing is that as you grow you can stay on the same system and not feel the need to change. If you are a mid-sized or large company, you owe it to yourself to take a look at Live before you make a decision on spending lots more money for perhaps the same thing.

Cons

It has only been around for 3 years, so it's not as fully developed as some more mature offerings out there. They are adding new stuff all the time but you might find some features missing that you are used to.

June 2021

Elizabeth from Home Again Furniture Bank

Company Size: 2-10 employees

Industry: Civic & Social Organization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

June 2021

Very easy to use

Pros

This software was extremely easy to set up and provides excellent access for multiple users. Date entry is very simple and less repetitive than other software I've used. The online chat feature is excellent for solving simple problems or getting help when you cant find what you need in the available online resources.

Cons

Two things need attention. One is the ability for a charity to set up HST receivable in a simpler manner. The other is the ability to contact someone to solve a problem. Support is managed through online chat and it is very difficult to speak to a live person. I've had an issue caused by a glitch in the system and have been unsuccessful in solving the issue for the past 9months.

Reasons for Switching to Sage Business Cloud

Cost