It's been almost 5 years using this app and I must say that I didn't know that you as a user have the possibility to do several things just with one tool. I have no words to describe how helpful this CRM is.

You have the chance to combine all in one platform with Sales Force. You can save client information, appointments, historical data, etc.

Maybe it's a little hard to understand all features but at the end it's worth it. It's such a great help to make our Labor days easier.

Eat siebel, SAP and every one at the breakfest!

User friendly Trustable Easy to catch earlier adopters easy to customize dashboards

I used SF at pearson edutacation, I think could be itegrated with digital educational solutions

Maybe it is to preserve legacy users, but the way you go about creating custom fields, entering data, etc. is antiquated. It is like you are using a web-based platform from the 1990s!

It is an all-encompassing CRM platform. In addition, it has APIs to interface with many other systems.

It is highly inflexible if you want to modify the screens or reports. Customer service is just as inflexible. Even worse, the system lacks the ability to time stamp status. For example, if I want to pull a sales pipeline report as it stood a couple of months ago, I cannot do this. So unless a report was run in the past, you cannot see what progression has occurred since that time.

Great organization of everything you could think of. Accounts, Contacts, Leads, Opportunities, Projects, Services you name it. Your whole company can operate out of salesforce.

Implementation and set up can behard if you do not know your processes very well.