--- title: "Ninety Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ninety. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ninety is a good fit for you!" source_url: "https://www.softwareadvice.com/business-performance-managemen/ninety-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Team Management Software](https://www.softwareadvice.com/project-management/team-management-comparison/) / [Ninety](https://www.softwareadvice.com/business-performance-managemen/ninety-profile/) / Ninety Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/business-performance-managemen/ninety-profile/) Reviews [Alternatives](https://www.softwareadvice.com/business-performance-managemen/ninety-profile/alternatives/) # Ninety User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 63 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 46 reviews (73%) - 4 stars: 14 reviews (22%) - 3 stars: 3 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Ninety has a very user-friendly interface, allowing anyone to create tasks, host meetings, and view the meeting progress as it takes place. - One of the biggest advantages we’ve experienced with ninety is the structure it provides for rolling out EOS across the company. - Their customer support is excellent, and they consistently offer helpful training videos and resources that help us get even more value from the platform. ### Most mentioned cons - Another limitation is the lack of integration with other CRM platforms. - My constructive criticism would be that it's not as polished-looking as other colab apps I looked at. - It seems like Monday's are glitch day if anything is going to go wrong. ## Ninety customer reviews Showing reviews 1-25 of 63 (page 1). ### The greatest business operating platform ever created - Overall rating: 5/5 - Reviewer: Scott R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Ninety is a model company. Their client services is one of the best I’ve ever experienced in the Team really demonstrates what a great company looks like and it all starts from the top, Mark Abbott, who founded the company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is the best ever platform created for running your business. Everything looks simple until you try to do it on spreadsheets and word documents and realize they’ve really thought through so many things on a very deep level. #### Cons I like almost everything. I think that the AI that they’ve integrated is good and I believe it will eventually become great. #### Vendor response Hi Scott. Wow, what a great review, we truly appreciate the kind words and are delighted to hear that you are loving your experience with Ninety! If we can ever be of help in the future, you know where to find us - helpful@ninety.io Replied March 2026 --- ### The Best Way to Run Your Business - Overall rating: 5/5 - Reviewer: Tom R. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Ninety software is an excellent platform for those wishing to adopt EOS principles into their business. It's easy to use, allows for great team collaboration and is a great place to assign to dos and take care of issues and tasks, store SOPs and attachments. The cost is extremely reasonable, and the customer support is always stellar! 10/10 would recommend for any business. #### Cons I have no constructive feedback. Any ideas I have to improve the platform are shared with their partner team who action them quickly. #### Reasons for switching to Ninety Change in roles; Ninety was already here when I changed organizations. #### Vendor response Hi Tom, Thank you for the kind words and for letting Ninety be a part of your EOS journey. We're delighted to hear that our partner tea is quick and responsive when you have feedback. Replied July 2026 --- ### Fair experience with Ninety - Overall rating: 3/5 - Reviewer: Mitchell I. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ninety has been a great tool for L10 meetings with my team and progress tracking and I would recommend it, aside from the account security issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ninety has a very user-friendly interface, allowing anyone to create tasks, host meetings, and view the meeting progress as it takes place. #### Cons I have had issues in the past with being locked out of my account along with some of my coworkers. From here, we needed to start the account reset process, but the customer service was good and worked fast. #### Reasons for switching to Ninety Notion was not designed for our needs in terms of meetings. Weekly team meetings were more fit for Ninety. #### Vendor response Hi Mitchell. Thank you for taking the time to review Ninety. We're delighted to hear this was a better solution versus Notion. We're glad you like the interface, ToDo's creation and seeing the progress your team is making with your meeting. We're sorry to hear that you've had issues getting locked out of your account, however, glad our customer service team was able to get you back in quickly. Please don't hesitate to reach out to us at helpful@ninety.io should you run into that or any issues in the future. Grateful to be a part of your journey. Replied October 2025 --- ### Great Platform, Great Support, Great Results - Overall rating: 4/5 - Reviewer: Rebecca N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Ninety has been excellent. Their customer support team is consistently helpful, responsive, and knowledgeable, regardless of the issue. Today, I worked with [sensitive content hidden] who answered all of my questions promptly and successfully resolved my concern. It's reassuring to know that whenever we need assistance, the Ninety team is there to provide timely and effective support. Their commitment to customer success is one of the many reasons we enjoy using the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ninety has been a great tool for keeping our team organized, aligned, and accountable. The task management and team collaboration features make it easy to track priorities and ensure follow-through. I also appreciate the visibility it provides into team performance and company goals. Their customer support is excellent, and they consistently offer helpful training videos and resources that help us get even more value from the platform. #### Cons I don't have any complaints about Ninety. There are a few feature enhancements I'd love to see in the future, but nothing that significantly impacts our experience. Overall, the platform has been user-friendly, effective, and supported by a great team. #### Vendor response Hi Rebecca, Thank you for your thoughtful review and for trusting Ninety for the past two years! We're so glad to hear it's helping your team stay organized, aligned, and accountable. It also means a lot to hear your kind words about our Customer Success team. They work hard to provide the support and resources our customers need to succeed. We appreciate your feedback on future enhancements, too. If you haven't already, we'd love to hear what those are if you would please share those with your CSM or through the feedback feature in the platform. Thanks again for being part of the Ninety community! Replied July 2026 --- ### Go Farther Faster in EOS with Ninety - Overall rating: 5/5 - Reviewer: Mari T. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I started using it in my business in 2018 when we transitioned from what is now Bloom Growth to Ninety.io. It was just more functional, easier to use and more intuitive. Fast forward to me becoming an EOS Implementer, and I recommended all my clients use it, and they love it too. Also, every time I need help, the team is so responsive, and their chat function and library of help is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How well it has helped my teams run on EOS even better, even faster. The work is the work, nothing substitutes that. But having a place to put it all, access it easily and run the entire organization on it means better faster implementation of EOS. #### Cons That there wasn't an app for it, but now there is! Before I had to pin the website to my phone to update things...so thrilled that there is an app now. #### Reasons for switching to Ninety Bloom was clunky and not intuitive at the time. #### Vendor response Thank you for the review. We are also thrilled to have the mobile app and are continuing to add functionality there! Replied February 2026 --- ### A Good Team Collaboration App for Our Church/Non-Profit - Overall rating: 4/5 - Reviewer: Pastor Jordan M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with 90 was very positive. Great price, didn't reject churches from the non-profit discount (huge!), and easy to use once you learn the ins and outs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ninety checked off a lot of boxes I was looking for in a team collaboration app/software. I really appreciated the daily emails with my "To-Dos" and the ease of adding something else to my To-Dos when I'm in the middle of a conversation, so that I wouldn't forget about it. Also, as a church, they didn't gatekeep us from their non-profit discount like most other colab apps did. SO the price became very affordable for what we needed it for. All throughout the process, 90's Customer Service was great. Answered all my questions leading up purchase, good onboarding, and even when I ran into a bug, their support team was on it, communicated often, and resolved the issue. #### Cons My constructive criticism would be that it's not as polished-looking as other colab apps I looked at. It's all pretty much black, white, and grays. Adding color would help with organization and overall "feel". The other thing is minimal customization to the hub area, called My90. It allows you to add and subtract elements, but a few key elements, like my upcoming meetings, weren't an option to add. I was a little disappointed that custom meetings were another tier up from the base tier, so we weren't able to create those custom meetings, which would have been massively helpful, because of cost restraints on our end. #### Reasons for choosing Ninety The price was better; they offered the non-profit discount to churches (most do not, which instantly gave me a negative impression of their organization), and the daily emails with our To-Dos were a big perk. #### Vendor response Hi Pastor Jordan, Thanks so much for taking the time to share your thoughts! We're thrilled to hear how the platform is helping you track To-Dos and structure your meetings more effectively, that’s exactly the kind of traction we love seeing in action. We also really appreciate your thoughtful feedback. We're always looking for ways to improve the experience and add more value, and we’ve passed your comments along to our Product Team to help guide future updates. Thanks again for being a part of building something great with us! Replied October 2025 --- ### GREAT JOB, Ninety! - Overall rating: 5/5 - Reviewer: Kyle B. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Everything the Ninety staff does from sales to support is fast and accurate. I highly recommend this product. I highly recommend Ninety! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything the Ninety staff does from sales to support is fast and accurate. I highly recommend this product. #### Cons This is splitting hairs (because the product is so good and support is so responsive), but I would prefer there be a trash bin so I could retrieve my own deletion mistakes without getting support involved. Haha! #### Reasons for choosing Ninety It had the most professional appearance, and it came highly recommended by our EOS rep. #### Vendor response Hi Kyle! We are delighted to hear that you are enjoying your journey with Ninety. We have also passed along your recommendation for a trash bin to retrieve your deleted mistakes. If you have any other feedback or ideas, please don't hesitate to reach out! Helpful@ninety.io Replied March 2026 --- ### 90IO is the Bomb! - Overall rating: 5/5 - Reviewer: Kimberly W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It's incredible. It pretty much runs my entire practice. It's a lovely management tool and this in combination with EOS, weeds out those who are not right fit team members. I'm not sure what I did before 90IO. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've never had an issue that I asked them for help on and they weren't able to fix it. Their help desk is incredible. There is someone available 24/7,8, 9, 10. #### Cons It would be nice if there was an Accountability chart playground, but idk if that's really that big of a deal. #### Reasons for choosing Ninety My Integrator at the time chose it. I'm not sure why but I'm so glad he did. I think the other people at the conference liked 90IO better. #### Reasons for switching to Ninety it wasn't a system specifically for EOS. #### Vendor response Thanks for sharing your experience, and I wanted to respond to let you know we do have an Accountability Chart playground! We call it Drafts, so you can create multiple drafts and choose who you share those with. Replied February 2026 --- ### Fantastic Project Management Software - Overall rating: 5/5 - Reviewer: Stephanie J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It has been fantastic. We love the software and how they are constantly improving it and making it more beneficial to users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great Value for Money. Fantastic Customer Support. Software is definitely easy to use. It allows for task management, team collaboration and team management of projects you are working on. They are also always looking at how to improve the software and the features. #### Cons There is nothing I dislike about Ninety. The platform is easy to use and the team is great to work with. I do wish it synced with Salesforce for task management collaboration. It can be hard keeping track of things in 2 paltforms. #### Vendor response Hi Stephanie, Thank you so much for taking the time to share your feedback. We are happy to hear that you noticed the work we put into improving the software. While we don't currently have a direct Salesforce integration, we do have an open API and Zapier integrations, which have enabled customers to set up a wide range of connections. If you have any questions about how to do this, please reach out to us at helpful@ninety.io Replied July 2026 --- ### Strong Platform for Goal Tracking and Team Alignment - Overall rating: 5/5 - Reviewer: Kristen N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Ninety was positive. It provided a strong framework for implementing EOS and helped bring more structure and accountability to our meetings and goals. While there were some areas where additional customization or flexibility would have been helpful, the platform supported our team in building better processes and maintaining focus on our priorities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked having a centralized platform to organize our EOS processes, including Rocks, Scorecards, Issues, and To-Dos. It helped create more visibility across the team and provided a structured way to track progress, accountability, and priorities. #### Cons The biggest challenge was that some features were not as intuitive or flexible as we needed. Certain reporting and tracking functions required workarounds, and it was sometimes difficult to customize the platform to align with our specific processes and reporting needs. However, the customer service team has been very responsive and has escalated our feedback to upper management to explore potential solutions and improvements. --- ### Great for tracking short and long term goals! - Overall rating: 5/5 - Reviewer: Kayli P. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ninety is a great platform that everyone in the company uses on a daily basis. Its perfect for keeping you on track for short and long term goals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is very user friendly. Its clean and to the point. #### Cons I dont really have a con. If I had to say something itd be the updates. They make updates quite often which is great, it just throws me off a bit. --- ### Data Upload Service Review - Overall rating: 5/5 - Reviewer: Sudaba O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Experience has been a 10/10 every time I have used the Data Upload service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The diligence of the data team upload is absolutely phenomenal. The experience is always pleasant and professional. They know exactly what they're doing and communicate it very well. Grateful to be partnered with them and have access to this resource! #### Cons Nothing to complain about. Have yet to experience anything negative with the Data Upload team. --- ### Awesome product - Overall rating: 5/5 - Reviewer: Cheyenne W. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Amazing product to use and see everything. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Can track everything and see each department. #### Cons Not being able to remove myself when i left job #### Vendor response Thank you for your review, Cheyenne! We’re thrilled you’re enjoying Ninety, we will look into the removing issue. Your feedback means a lot to us. Replied February 2025 --- ### LOVING 90.io - Highly Recommended for EOS - Overall rating: 5/5 - Reviewer: Nicholas M. C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Love it overall. Again, making weekly use, particularly in 1:1's set up would make it remarkable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. Easy to add and remove employees and teams. 2. Makes meetings flow in a consistent manner and usable with and across multiple teams. Allows for efficiencies. 3. VERY crucial and easy to set up our annual, quarterly, and weekly metrics and be able to drive them consistently and clearly. 4. The search and help functions take you very quickly to helpful articles and answers and the greater 90.io community. #### Cons Currently, the product focuses on annual and quarterly candences and it is VERY challenging and not intuitive to set up WEEKLY 1:1's. Making this easier would allow to for 1:1s inside of 90.io and thereby being able to leverage the data and metrics and goals and to-dos entered into 90.io and make it more accessible to leverage the annual and quarterly reviews, meetings, etc. #### Reasons for choosing Ninety Not sure - I was not here when this was chosen. --- ### Amazing customer service - Overall rating: 5/5 - Reviewer: Chris P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use the platform as part of our EOS Implementation. Over the past two years, the user experience and platform as evolved considerable and is so much better. It is a must-use, daily platform for everyone at Humentum. But their stand-out feature is their customer service. It is quick, friendly, on-brand, and thorough. They make most SAAS companies look like amateurs. #### Cons Lots of users would like to integrate Ninety and other project management tools like Monday.com and it doesn't do that well (if at all.) --- ### Ninety Review - Overall rating: 4/5 - Reviewer: Brittney B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall been helpful for our organization to help meeting productivity and having everyone using similar terminology and goal setting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros L-10 Meeting Sequence, Accountability Chart #### Cons Wish you could customize more especially on the performance management side #### Reasons for choosing Ninety Referral, all the features --- ### Good Business Management Tool - Overall rating: 5/5 - Reviewer: Lara B. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It easily tracks various levels of meetings and allows for issues/to do tracking 1:1 and within teams. Also allows for a cascading KPI/Rock structure which can breakdown and assign goals to various teams and users. #### Cons Finding and utilizing the performance management tool was a bit difficult, but highly possible that is user related. --- ### Ninety is great for organization - Overall rating: 5/5 - Reviewer: Demetria D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like that it keeps me organized. I forget things at times and with 90 i can go in and jot it down before my next meeting. It also helps the meeting flow. #### Cons It can be confusing to navigate at times. --- ### Worth every penny! - Overall rating: 5/5 - Reviewer: Brittany S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use and streamlines everything! The visibility you get, especially as a leader, is amazing. It helps me stay connected and allows me to easily plug in when my direct reports can't run their meetings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can't imagine running an L10 without it. THe tracking, organization, and ease of use is worth every penny. #### Cons I think it can be hard to keep track of to-do's from multiple departments. --- ### Efficient with ninety - Overall rating: 5/5 - Reviewer: Mary W. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been happy. As the integrator, it helps me stay on track and organized. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ease of organizing everything in one place and it follows the EOS process. #### Cons There isn't anything I don't like. Sometimes I forget how to go back and look in archives for things I am trying to refresh myself on. --- ### Essential for implementing EOS - Overall rating: 5/5 - Reviewer: Matthew L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would highly recommend to any company that is implementing the EOS business model. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We are self implementing the EOS business methods and this software makes the process so much easier for us. Our team meetings have become more efficient. It's a great central hub to our quarterly rocks, annual goals, and strategic plans. #### Cons No cons so far. It has exceeded our expectations. --- ### Strategic Integrator - Overall rating: 4/5 - Reviewer: Daniel F. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with the platform has been very positive, and it has truly supported our rollout of EOS. The structure it provides has helped us stay organized and consistent, and the staff has been extremely helpful throughout the process. Their responsiveness and willingness to walk through questions or issues has made the transition much smoother for our team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Thank you for the opportunity to share feedback. One of the biggest advantages we’ve experienced with ninety is the structure it provides for rolling out EOS across the company. It gives us a clear, consistent framework and makes it easy to see what’s due and who is responsible for each item. The platform is simple to navigate, both online and through the app, which has made adoption smooth for the team. Overall, ninety has allowed us to spend more time managing the business and less time updating spreadsheets or tracking information manually. It’s been a meaningful improvement in how we stay organized and maintain traction. #### Cons While ninety has been valuable overall, there are a couple of areas that present challenges. Like any new platform, there is a learning curve when entering and organizing data, especially for team members who are still getting comfortable with the system. The good news is that the help desk has been extremely responsive and willing to walk through any issues at any time, which has made the adjustment easier. Another limitation is the lack of integration with other CRM platforms. It would be helpful to avoid updating information in multiple systems, and having ninety syncs with our existing tools would streamline our workflow even further #### Vendor response Hi Daniel, Thanks for taking the time to leave such a thoughtful review. We're so glad to hear Ninety has helped bring more structure and clarity to your team and made your EOS rollout smoother. We also appreciate your honest feedback about the learning curve and CRM integrations. Input like yours helps us continue improving the platform. Have you had a chance to check out our Zapier integration yet? We've had great feedback on how that's helped other teams sync Ninety up with their other platforms. Feel free to reach out to support if you'd like more information or help setting that up. Thanks again for trusting Ninety, and we're excited to be part of your journey! Replied July 2026 --- ### An EOS-company Must-Have - Overall rating: 5/5 - Reviewer: Ashley H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We highly recommend Ninety, especially if you are an EOS company. I truly do not know how EOS companies run without it. Everything EOS is able to be easily accessed by the entire team, from the VTO and accountability chart to the issues list and scorecard. It also negates the need for someone to spend the entire meeting just taking notes, because you can create issues and to-dos so easily and quickly. Ninety keeps everything organized and focused. It is a must-have for EOS companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love using Ninety to keep us on track and keep communication open! The accountability aspect is great, so everyone can see what everyone else agreed to accomplish, and help each other out if needed. One of the most practical pros of Ninety is that we don't have to keep a running list of issues ourselves to bring to the next meeting and try to remember them all. We can all access the platform and add issues as we go. #### Cons Ninety was really hard to use and understand at first. Part of that was probably that I didn't receive much training/direction from my team, but also the concept was hard to grasp until I read "What the Heck is EOS." Then it all clicked. But I know that most of our employees have struggled to grasp it until we first explain the EOS concepts. We were using it before we were an EOS company, so it was difficult prior to joining EOS. #### Vendor response Ashley, thank you so much for taking the time to share this review (and for the kind words!). We love hearing that Ninety is helping your team stay on track, keep communication open, and make accountability visible for everyone. We also really appreciate you calling out the “when it clicked” moment. EOS® can feel abstract at first, and Ninety makes a lot more sense once the concepts connect, especially around Issues, To-Dos, and keeping everything in one shared place instead of relying on someone to track notes and reminders. Your feedback helps us to keep improving onboarding and guidance so teams get to that “aha” faster. Thanks again for recommending Ninety, and if your team ever wants extra tips or best practices to help everyone ramp up, we’re here to help. We also offer professional services for faster adoption. You can learn more here https://www.ninety.io/professional-services Replied February 2026 --- ### Genuinely helps teams focus on the most important things - Overall rating: 4/5 - Reviewer: Matt B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered When our leadership announced that we'd be starting to implement the EOS framework into our workflows and that Ninety would be the platform for us to use with it, I was admittedly skeptical, thinking it was just the latest "shiny new thing". While not perfect, EOS+Ninety has pleasantly surprised me by actually improving visibility, focus, and communication across our teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It has genuinely helped keep my team focused on the most important things each quarter. We all still inevitability get sidetracked with other things that may or may not be urgent, but Ninety helps to remind everyone of what is a "rock" vs what is "sand", in terms of importance. #### Cons They've made some improvements over the last year and a half that we've used it, but it does still feel like a new platform. Overall it works great for its primary purpose, but there're a handful of small quirks you notice when using it daily. Things like the absence of a true dark mode or limited options for formatting things on the scorecard. I'm sure they'll get there, but these types of things are worth knowing about beforehand. #### Reasons for switching to Ninety We had attempted to utilize Viva for a year or two, but it never caught on, and it did not seem to align with our existing workflows. Ninety ended up being much better for us. #### Vendor response Thank you for the feedback! We are always looking to improve the product, and do have a provide us feedback button directly in the platform, so if there are other items to add to the list, please let us know! I have added the ones you mentioned. Glad EOS + Ninety are making an impact in your organization. Replied February 2026 --- ### 90 Rocks!! - Overall rating: 5/5 - Reviewer: Chrissy S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I recommend 90 to everyone, my experience with customer support is they are always quick and communicate well when I reach out. My suggestions have been taken, and they are always open to new ones. Ease of use for my day-to-day role. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It allows me to keep everyone informed with the same information while tracking work. I also love being part of the Beta users and feeling heard when I make suggestions, 90 really listens. #### Cons It seems like Monday's are glitch day if anything is going to go wrong. The mobile app could also be streamlined a little better. #### Vendor response Thanks! Would love to hear more about what you are looking for in the mobile app as we continue to expand functionality there. Don't hesitate to let us know. Lots on the immediate horizon! Replied February 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/business-performance-managemen/ninety-profile/reviews/?page=2) --- Ninety Reviews, Pros and Cons - 2026 Software Advice