--- title: "15Five Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of 15Five. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if 15Five is a good fit for you!" source_url: "https://www.softwareadvice.com/business-performance-management/15five-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Performance Management System Software](https://www.softwareadvice.com/hr/performance-review-software-comparison/) / [15Five](https://www.softwareadvice.com/business-performance-managemen/15five-profile/) / 15Five Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/business-performance-managemen/15five-profile/) Reviews [Alternatives](https://www.softwareadvice.com/business-performance-managemen/15five-profile/alternatives/) # 15Five User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 924 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 692 reviews (75%) - 4 stars: 204 reviews (22%) - 3 stars: 20 reviews (2%) - 2 stars: 6 reviews (1%) - 1 star: 2 reviews (0%) ### Most mentioned pros - The high five system was such a fun way to recognize employees across a very large business. - However we are a small company and are able to manage employees easily and openly without software as an intermediary. - The best feature is far and away, the reporting and analytics offered by 15Five. ### Most mentioned cons - Their billing is far too expensive and they were unwilling to provide any refund despite not using the product for a year. - The value for the money we were paying was not worth keeping 15Five. - I don't think their greed is actually legal based on principles of contract law, but I don't have the energy to fight their nickel and diming. ## 15Five customer reviews Showing reviews 1-25 of 924 (page 1). ### 15Five Makes Communication, Goals, and Feedback Easy - Overall rating: 5/5 - Reviewer: Kodam S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The 15Five helps solve communication gaps between employees and managers by making it easier to share feedback, track goals, and discuss challenges regularly. It keeps everyone aligned on priorities and helps identify problems before they become bigger issues. For me, it makes it easier to stay organized, understand expectations, and keep track of my progress and performance. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros What I like most about 15Five is how easy it makes communication between employees and managers. It also helps us track goals, share feedback, and recognize achievements, all in one place. #### Cons One thing I dislike about 15Five is that some features can feel a bit overwhelming at first, especially for new users. It can also take some time to find your way around the different sections and to complete regular check-ins. --- ### Fabulous Work and a Truly Great Company - Overall rating: 4/5 - Reviewer: Mihir R. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 501-1000 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a very good ai company to fix the things and the work is amazing. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros It's very good and the work done here is fabulous #### Cons There is nothing about the same as this is a very good company --- ### Simple performance tracking and leadership accountability tracker - Overall rating: 4/5 - Reviewer: Vasco B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: a free trial - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps keeping track of employee experience and understanding if managers are neglecting their leadership role. #### Ratings breakdown - Ease of use: 4/5 #### Pros Sometimes it can be hard to define and track performance considering it can be quite subjective, with 15five it can be simplified #### Cons Considering it relies on weekly check-ins it can cause some repetition fatigue and the answers can become 'automatic' --- ### Easy, Organized Record-Keeping in One Place - Overall rating: 5/5 - Reviewer: Nancy G. - Industry: Education Management - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps predict and keep our schedules and employee info accurate and predictable. #### Ratings breakdown - Ease of use: 5/5 #### Pros It makes it easy to keep all records in one simple organized place. #### Cons Nothing so far, I haven’t had any issues of my own. --- ### Keeps Colleagues Accountable to Performance Management Timelines - Overall rating: 4/5 - Reviewer: Rachel M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. People aren't as worried about coming up with goals, okrs, and feedback #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Keeping colleagues accountable to timelines around performance management #### Cons Having to feed the AI model seems to be time consuming --- ### 15five Aligns Goals and Performance Metrics for Smarter Compensation Decisions - Overall rating: 5/5 - Reviewer: Priya S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This tool helps monitor and track the employee efforts and short term and medium term goals, automating the review process and not relying on a single year end review or one-on-one call. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros The best thing about 15five is it integrates performance metrics to support compensation decisions, and aligns individual objectives to company wide goals. #### Cons Filling out the forms/ reviews is a time consuming process and the high amount of alerts/ emails generated clutters employee inboxes. --- ### 15Five Boosts Employee Engagement and Real-Time Recognition - Overall rating: 5/5 - Reviewer: Gregory H. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: a free trial - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Employee engagement with HR and upper management #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros 15Five has allowed us to be more engaged with our employees. It has helped address issues and celebrate success in a more realtime manor #### Cons There isn’t a lot we dislike about it right now. Getting employees to engage with it can be a little challenging though. But that’s not an issue with 15Five --- ### Effective Tool for Performance and Team Engagement - Overall rating: 4/5 - Reviewer: Prateek K. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 201-500 employees - Product usage: a free trial - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 15Five helps solve the challenge of maintaining consistent communication, alignment, and visibility across teams—especially in a large organization where managers may not have regular one-on-one interactions with every team member. It offers a structured way to capture employee feedback, track goals, monitor progress, and surface potential challenges or concerns early. From a manager’s perspective, it helps me stay connected with team members, understand what they’re prioritizing, spot roadblocks, and gain clearer visibility into their overall engagement and development. It also provides a shared place to document feedback, recognize contributions, and follow up on agreed-upon action items. Overall, the biggest benefit is the added structure and consistency it brings to people management. It improves accountability and supports more proactive conversations, rather than waiting to address issues only after they escalate or during formal performance reviews. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros What I like most about 15Five is the way it offers a structured yet flexible approach to performance management, employee engagement, and continuous feedback. The platform makes it easier to maintain transparency between managers and team members, track both individual and team goals, and stay aligned with broader organizational priorities. I especially value the weekly check-ins, feedback tools, and recognition features because they encourage consistent communication and help surface challenges before they turn into bigger issues. Being able to track objectives, monitor progress, and support meaningful performance conversations also helps managers stay connected to their teams and keep momentum on goals. Overall, 15Five helps shift performance management beyond annual reviews by supporting a culture of continuous improvement, accountability, recognition, and employee development. It’s a helpful platform for strengthening manager-employee relationships while keeping teams engaged, aligned, and focused. #### Cons One area where 15Five could improve is the overall user experience and the efficiency of its workflows. Weekly check-ins can sometimes feel repetitive, especially during weeks when there aren’t any meaningful updates or changes to share. It would help to have more flexibility in both the format of check-ins and how often they’re required. In addition, it could be more intuitive to navigate historical feedback, track action items from prior check-ins, and get a consolidated view of team performance in one place. Stronger dashboards and more actionable insights would also make a difference, helping managers spot recurring challenges, engagement trends, and areas where team members may need additional support. Another improvement would be tighter integration with everyday work management tools, so employees and managers don’t have to update the same information across multiple platforms. Overall, I think 15Five has a solid foundation, but making it more intuitive, less repetitive, and more insight-driven would significantly increase its value for both managers and employees. --- ### Great for OKRs and 1:1s, but Email Reminders Can Feel Overwhelming - Overall rating: 4/5 - Reviewer: Gagan K. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Replaces informal performance evaluations with structured review cycles, clearer goal-setting. It also helps address poor manager–employee communication by bridging gaps in remote or hybrid teams through structured weekly check-ins and 1:1 meeting agendas. Finally, it supports teams dealing with low employee engagement. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Weekly check-ins and two-way communication help maintain structure through guided questions and regular updates, making it easy to share progress and wins with managers. The goal-setting and OKRs. The 1x1 agenda tool is a helpful addition for keeping conversations focused #### Cons The platform frequently sends automated emails and reminders, which can quickly overwhelm inbox --- ### Continue to recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, 15Five is a thoughtful platform that improves communication, engagement, and performance across growing teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros 15Five helps teams stay connected with check-ins, goal tracking, and feedback tools that support strong company culture. #### Cons Some features feel complex at first, and pricing may be high for smaller teams with limited HR management needs. --- ### t - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Industrial Automation - Company size: 10000+ employees The tool is beneficial for facilitating regular communication between employees and managers, helping to align goals effectively. There is some ambiguity among employees about the intended use of their reviews by the company. Full review available after login on Software Advice --- ### Training Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Logistics and Supply Chain - Company size: Self-Employed The platform is designed to streamline performance management and enhance communication among employees. Some users may experience a sense of overwhelm due to the platform's extensive features. Full review available after login on Software Advice --- ### CEO/FOUNDER - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Information Technology and Services - Company size: 2-10 employees The use of 15Five has made performance management more manageable by consolidating various tasks into one tool. A simpler onboarding process and enhanced customization features would further improve the user experience. Full review available after login on Software Advice --- ### Head of Product Growth - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 2-10 employees The tool effectively supports team performance tracking and facilitates productive 1-on-1 meetings by consolidating feedback and goals. Yet, some users may find certain features complicated for regular use. Full review available after login on Software Advice --- ### Software Engineer III - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 501-1000 employees The software is useful for organizing performance reviews and tracking growth, which is essential for career advancement. However, it does not automatically capture 1:1 meeting notes, and peer review features need improvement. Full review available after login on Software Advice --- ### Sr. Process Specialist, MS - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Accounting - Company size: 2-10 employees The reviewer appreciates how 15Five has created a continuous feedback loop, preventing important insights from being forgotten. Despite its benefits, the reviewer noted that the mobile experience and reporting features could be improved for better functionality. Full review available after login on Software Advice --- ### Community Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Financial Services - Company size: 2-10 employees The reviewer appreciates the OKRs tracker on 15Five for its ability to streamline management and keep evaluations organized. Despite its user-friendly design, there are moments when the system feels slow, requiring users to be patient. Full review available after login on Software Advice --- ### Snr Infrastructure specialist - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Hospital & Health Care - Company size: 10000+ employees The reviewer appreciates the ability to keep their manager informed about accomplishments and challenges without scheduling additional meetings. They suggest that a more streamlined check-in process would enhance the tool's effectiveness. Full review available after login on Software Advice --- ### CIO Lead & Cloud Architect - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Information Technology and Services - Company size: 51-200 employees In leadership roles, the reviewer found 15Five beneficial for understanding employee challenges and improving team performance. The initial learning curve is somewhat high, which may require additional time for effective use. Full review available after login on Software Advice --- ### Associate Product Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Retail - Company size: 51-200 employees The software's easy-to-use interface and supportive features contribute positively to professional growth and development. Yet, the large number of available features can make it challenging to identify the best options for tracking progress. Full review available after login on Software Advice --- ### Senior developer - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 2-10 employees The software is beneficial for organizing team goals and enhancing communication, which helps keep everyone aligned. Nevertheless, users might experience a learning curve with some features and feel overwhelmed by the frequency of required check-ins. Full review available after login on Software Advice --- ### Clinical Outcomes Analyst - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Banking - Company size: 5001-10000 employees The organization has benefited from an open-door policy and regular check-ins, which have encouraged staff to share their thoughts and goals. Nonetheless, sustaining engagement levels after extended weekly check-ins has been a struggle. Full review available after login on Software Advice --- ### Founder - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Consumer Goods - Company size: 51-200 employees The reviewer appreciates the real-time reports for their effectiveness in managing staff. They noted that the compensation features need to be more flexible, especially for sales teams. Full review available after login on Software Advice --- ### Associate Data scientist - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 501-1000 employees The reviewer appreciates how the software keeps remote teams connected through features like high fives and weekly check-ins. Yet, they find the email reminders annoying and the goal-setting process overly complicated. Full review available after login on Software Advice --- ### eTMF Specialist - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Pharmaceuticals - Company size: 10000+ employees The tool's design promotes a culture of continuous feedback and recognition, which can significantly improve team dynamics. Yet, for larger organizations, the reliance on consistent participation and the potential for notification overload may pose challenges. Full review available after login on Software Advice ---