About Pathmonk

Pathmonk is a lead generation solution that helps businesses analyze the actions of website visitors to deliver personalized micro-moments that further optimizes visitor conversion rates. Intent data and micro-moments allow businesses to power up the website buying journey and automatically customize the conversion funnel for all visitors at every stage and device.


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8 Reviews of Pathmonk

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

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July 2021

Hernan from University of Cologne

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2021

A way to understand the customer journey

Pros

On a purely practical point, Pathmonk generates these small and cleverly placed interventions that lead to higher conversion rates, particularly if your website is not so easy to navigate. The truth is that for most technological products or services, it is next to impossible to create a self-explanatory e-commerce website. And here is where I think that a tool like Pathmonk adds great value: It can help navigate customers along their journey, which inevitably translates into more conversions.

Cons

I wish I had more access to the raw data to run my own analysis.

August 2021

Jerobi from Batista-abogados

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

More leads for our business

It brings results to our business - that’s why we looked at it in the first place. Overall, we rate the fast onboarding high - we were live in a couple of days with their concierge service.

Pros

Our service takes visitors a couple of visits on our website to make a decision and to get in touch with us. This tool worked particularly well for us because it helps the new visitors with their decision. We had more leads coming in than expected. What helped us internally is to know how “hot” a lead actually is so we can focus our efforts.

Cons

It would have been beneficial for us to understand earlier that we can set specific conversion goals in relation to how interested a visitor is. I suggest improving the help center on that.

May 2021

User Profile Picture

Michelle from Woodard Cleaning & Restoration

Verified Reviewer

Company Size: 201-500 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Affordable tool to increase leads and drive conversions

I've really enjoyed working with Pathmonk. [SENSITIVE CONTENT HIDDEN] has been great to work with, the chat support team online is extremely helpful, too. PLUS, we are starting to see results from the tool!

Pros

I liked that the software was very quick and easy to set up on our website. The backend of the system is also very easy to customize and extremely user-friendly. Plus, Pathmonk has a chat feature on their site for access to their team to assist with any questions or help you may need. I think one of my most favorites features is the detail of the form we get back. It provides information about how likley a user is to purchase and how much interaction they've had with the website, which helps our team to sell better.

Cons

I wish I had a little bit more power/control over the customization. I think a good solution would be a beginning package of customization that allowed for basic users to swap text and pictures, then a more advanced version for those who want to get a little pickier with the tool.

July 2021

Arlind from Lindlar Marketing

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Using Pathmonk for my clients and sass

It helped our agency to bring in Conversion Optimization as service at ease without overhead and without hiring too many new team members.

Pros

Since I am working with a row of clients Pathmonk's ease of implementation has made it really easy for us to increase website conversions for our clients. Pathmonk's concierge service made a go-live as quick as approx. 3 days. Ultimately, what my clients like the most is the increase in website conversions without waiting long.

Cons

Since we manage several clients on Pathmonk I would love to see an even more sophisticated dashboard across all my clients in one. I requested it via their support team. For now I get all I need but would be fantastic to add more insights there.

Reasons for Choosing Pathmonk

none

July 2021

Jonas from skillconomy GmbH

Verified Reviewer

Company Size: 11-50 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

More clients for our team

Easy setup without having to change the website - that was actually one of the main reasons we liked it initially. We needed a tool that helps to increase conversion without us putting extra effort - we just don’t have the time atm.

Pros

The goal was simply to increase quality leads from the website. It does exactly that - we are happy with the uplift that we saw from the website - ROI positive. A good extra is that it tells us which companies come to our website - even the ones that didn’t sign up. From there we can see how interested they seem to be.

Cons

I would like to see a round-robin booking capability within Pathmonk’s booking conversion goal.

June 2021

Salih from Rosemann Textilien

Company Size: 2-10 employees

Industry: Textiles

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

More converting customers

Our CV-rate did increase up to 75% which is beyond our expectation.

Pros

Software works in a simple way that can be easily installed.

Cons

Team was constantly asking me for feedback to improve the product.

July 2021

Sandra from Gateway

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Great product that increases website conversions by 1.5x

Overall, Pathmonk not only delivers increased conversions, but it's a great customer experience. Highly recommend.

Pros

Pathmonk is really easy to setup and onboard, has tons of useful integrations like HubSpot, Slack & Salesforce, customised branding and a great support team. It simply delivers what it promises and pays for itself with increased revenue.

Cons

Lots of cool new features in the pipeline - just wish we had them already.

July 2021

Adrián from Fitenium

Verified Reviewer

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Looking for a Conversation Rate Optimization web tool? Pathmonk is the answer

The experience was good. We were onboarded in a demo, provided some info, signed up and deploy the thing in just a few weeks.

Pros

RESULTS! We increase our conversion rate by 30% using microexperiences.

Cons

The software is a bit intrusive in a way that you don´t control all what is happening. But given the results the tool is worth trying.