DaySmart Salon

RATING:

4.3

(349)

About DaySmart Salon

DaySmart Salon (formerly Salon Iris) offers packages designed to fit the needs of beauty businesses of all sizes. Simple subscription plans enable savvy salon managers to optimize their day-to-day operations and expand their brand - easily, automatically, and affordably. Booth renters, small shops, sizeable saolons with dozens of chairs, and multi-location hair & nail salons operations that gross millions. This powerful platform delivers automated text appointment reminders (no more confirmation calls!), QuickBooks integration (no more accountant calls), Facebook and Instagram booking (no more fielding calls), full POS functionality, loyalty programs your clients will love, recurring targeteted marketing campaigns, integrated payments, and so much more. This is e...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

DaySmart Salon Pricing

Basic: $29 per month - 1 user only Deluxe: $69 per month - 3 users included + $9/month for each additional employee Premier: Unlimited Users, Complete Feature Set for $129 per month Platinum: Everything in Premier plus 2,500 text marketing and text messaging packages, our Online Reputation Management add-on and a realtime QuickBooks connector for $249/month.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Full Featured Beauty Business Management Software

DaySmart Salon Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for DaySmart Salon

1 - 5 of 348 Reviews

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

Comprehensive Platform foe your spa/salon business

PROS

I love that it has a booking calendar for appointments, client management, and POS all in one! Super straight forward for inventory, scheduling, adding employees and clients to the system.

CONS

There are a few areas that could be more user friendly. Overriding and customizing things like packages and gift certificates is a little messy.

Celeste

Cosmetics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

Day smart

We’ve enjoy the scheduling aspect of this program. However, doing credit card processing through card point has been a nightmare.

PROS

I love the ability to schedule guests, and the information I’m able to store for guests. I like that we can save their credit card information, and the ease with texting and confirmations.

CONS

The credit card processing has been a huge issue from the very beginning, to the point where we’ve considered switching services. I also wish there was a way to click on a guest in the schedule, after the ticket is closed, and see if they have any scheduled appointments. It’s inconvenient to have to go into each guest to check if tHey have scheduled appointments.

Reason for choosing DaySmart Salon

We thought it would be a good fit because we could run credit cards and gift cards, all through the system. As well as people being Able to purchase online gift cards. But that isn’t how it worked out at all. We are very unhappy with everything card processing related to day smart. We have only kept it because of the ease of scheduling, and not wanting to move all our guest info and appointments.

Reasons for switching to DaySmart Salon

We left a Sola studio and needed something formatted for a bigger salon.

Heather

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2022

Recently switched to DaySmart

So far I am disappointed and hope that something comes to market with the features I need because this one is just in need of too many improvements

PROS

I like that the system allows booth renters to receive their funds directly and commissioned service providers can remain on a separate payroll. Not easy to set this up, but this was the only software/ POS system I could find that had this capability. This is important because it allows consistency in my shop and all customers can check out in one place.

CONS

There are so many things I don't like about this software; if another system becomes available that allows booth renters to be paid direct while commission employees to be paid through the shop payroll and has the other features I need, I will be switching again. Don't like: 1- phone/iPad app doesn't allow alot of important features that are only available on the desktop version 2- the system is slow and lags a lot 3- payroll is not included and you must pay a separate payroll provider (such as gusto or paychex etc) 4- System is expensive for what you get- on top of the monthly software cost, you need to pay a separate payroll provider and you have to rent or buy a credit card machine ($30 a month rental on top of the already expensive costs) 5- set up was difficult and you get very minimal help with it 6- there are too many separate departments, making it difficult to problem solve (ie. merchant processing is totally separate from the POS/software and communication between departs is awful) 7- bad communication- ordered a card reader, it was awful and didn't work, the new one was supposed to arrive weeks ago and we still haven't received it. If we didn't call, they would never keep us in the loop). 8- if you are not tech savvy you will have trouble learning this system- interfaces are so different from tablet to desktop and there are too many moving parts. This system has the potential t be good, but has a LONG way to go

Reason for choosing DaySmart Salon

Phorest didn't have the pay features I needed Squire is awful if you carry a variety of retail

Reasons for switching to DaySmart Salon

Square was lacking certain features and financially raping me

Maggie

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Day Spa having used software for 8 years using desktop version and new to cloud based...

Overall happy with software, would just like to see more capabilities after 8 years with company that fit the needs of day Spa business. We had trialed Meevo during and they had some great features, overall our experience was terrible with them, but some cool features they had were front desk profit focused. As example, pop ups for services notes about service to ask client when booking, service suggestion for similar services when booking one to suggest others. Product recommendation based on past purchases.

PROS

VIP support moreso when we were desktop version and dealing with [SENSITIVE CONTENT] was amazing! Many thanks to her! The working and self diagnosis of problems is easy with this system.

CONS

Now being cloud based definitely want to see memberships updated so when a failed payment, you can make the payment and not have to cancel member and restart, have had many issues with that since moving from desktop. Also had to found a work around to let us make membership purchase, to be "until canceled" we have to first click end date then click back to until canceled and then it works. Would like to again see the ability to add a prepaid service on an account like we could in desktop. Would also like to be able to change client name on a ticket as we were able to "change client" on ticket in desktop version. For tickets, it would be helpful to have more edit capability once they are closed, to edit service/professional/payment and change/and do partial refund. For gift cards would like to see ability to auto populate a number. For reporting, sales totals for each employee for a week would love the ability to "copy" a table like desktop version instead of having to download and upload as we utilize Google sheets and not Excel. Online giftcar would love to be able to offer promotions and not have to pay a third party for to offer things like, buy $100 get $25 for free. I've sent quite a few things through to support already to ask for feature requests. One last one off too if my head is for text marketing when making a one time campaign, to send out for last minute opening deal to be able to just send "now" or immediately I stead of having to choose the next hour.

Reason for choosing DaySmart Salon

Overall capabilities, reporting, appointment book, ticket look of these items and ability to edit.

Reasons for switching to DaySmart Salon

We had switched to try cloud based and Daysmart did not have option at that time, we wanted to get away from server computer, needed memberships and wanted online forms.

Susan

Consumer Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great salon software!

As a salon owner I’ve searched for years for the PERFECT software. While there is no one perfect fit, Salon Iris fits the bill for us the closest! We have as many as 25 stylists a day to keep track of. This software makes it so easy to keep track of appointments and what rooms are needed to use. Appointments can be color coded depending on what service it is. Stylists can easily edit and book appointments from their phones or computers. Salon Iris offers amazing extras at no cost! Email receipts are so wonderful and convenient. Standing appointments make it easy to book your regulars for up to a year at a time. They also offer appointment reminders which really cuts down on “no shoes” and cancellations. You can search for availability for those walk ins and call ins. Salon iris is definitely a keeper! We’ve looked at pretty much all of the software out there and this is the BEST I’ve found!

PROS

Easy to use with options of drag and drop appointments, can schedule multiple stylists, can book different rooms for different services, email client receipts, appointment reminders.

CONS

Nothing! It’s been great! I haven’t found anything that I haven’t liked. Been using it for 8 months and am still happy with it.

Reason for choosing DaySmart Salon

The added features were the deal maker. It’s such an easy software to use and there so many bonuses!

Reasons for switching to DaySmart Salon

Our computer was extremely outdated and crashed. We were forced to switch and are glad we did.