Using TrueCoach for exercise programming for clients has been a breeze. They have easy access to video tutorials for exercise and they have a built in library for various different movements. I really like that I can see when clients complete workouts as well, see their weekly, monthly, and 90 day compliance/adherence rates in addition to any goals provided to them. For nutrition, there is even My Fitness Pal Integration which makes things even easier for clients looking for muscle gain or fat loss. This software has made my job as a fitness coach so much easier.

At times, the software has frozen/crashed on me while using it with clients and I have lost their progress during the workout. However, these incidences were very rare.

When I first started with TC I had an awesome onboard and first 6 months. When TC overhauled the user experience I contemplated leaving the software. I didn't think the update was clearly communicated and it caught myself and my coaching clients off guard. Since that major update, TC has communicated better and their support team has been very useful in helping me and my clients navigate some of their increased security features and also manually run sales reports for me during tax season. Those little support pieces go a long way with me.

I love the integration with Stripe. That feature alone sold me on the use of TrueCoach. Being able to take client payments and have the client manage their payment method saves me time and makes the onboarding process way less complicated.

The client check boxes during the UE can be confusing. If a client completes a workout, I think it should be assumed that all the movements were done.

It has served it's purpose but it feels like you guys are focused more on expansion than improving the product for exciting users.

It is light and quick - easy to navigate. It is quick to program.

I don't like that you can't easily save individual workouts to drag and drop or load into the calendar. I don't find the programs feature useful. I need to copy and paste in two different tabs and can't see my workouts when programming. Not very functional for coaches. I don't like that there is no progression feature and that you need to type in text for sets and steps. It leads to too many user errors. I don't like that you guys are adding features like payments instead of fixing these use issues. I don't have confidence that you are working on them or see the need. I also do not like that the price doubles from 20 clients to 21. That does not make sense and is not friendly for mid-tier coaches with a moderate workload.

I love True Coach!

I love the ease of creating programs and the flexibility to edit the templates I create. I am very happy that my clients enjoy using it too and can navigate the app with ease. I especially like the quality of movement demonstrated in the videos. I find being able to add my own videos essential and I appreciate that feature.

Some times glitchy. Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos. I wish clients had ability to move a workout to a différente day or edit which day it was completed on if they do a workout from the past. I would love it if I could hear the app tally total volume of reps and amount of weight lifted as well as more automaticity in programming out acute variables for progressions (the only feature I miss from trainerize). I need a tutorial on the metrics feature. I need to go see if I can find some help. I really like this feature but haven’t take the time to use it fully.