About Acumatica ERP

Acumatica is a cloud-based enterprise resource planning (ERP) solution that offers a platform designed for midsize customers with a complete, real-time view across the business.

The Acumatica suite of integrated business management applications includes multi-company accounting and financial management, distribution, manufacturing planning and control, time and expense, project accounting, construction, services, retail, e-commerce and customer relationship management (CRM).

All capabilities are fully integrated, built using standard Microsoft tools and have self-service reporting, document management and approval workflows. Users can customize their workspace and dashboards.

Acumatica offers a licensing model based on resources required. The ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

29 Reviews of Acumatica ERP

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(14)

14

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

February 2019

Adam from Self Employed Independent Consultant

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Deployment is simple and support is great!

Pros

I love that the team from Acumatica is readily available to assist with deployments, updates, and errors when they occur.

Cons

We've worked to change over our system to Acumatica and have yet to run into any major problems. The small issues that we've encountered have been quickly resolved with their team.

Response from Acumatica

Replied May 2019

Hello Adam - Thanks for sharing your feedback on Acumatica with a review on Gartner Digital Markets! We really appreciate you taking the time to complete the review as we value your business on. Thanks!-Kim

December 2015

Ed from Elliman

Industry: Construction

Time Used: Less than 2 years


Ease-of-use

5.0

Customer support

4.5

Functionality

4.5

December 2015

Great Cloud ERP System with an open source

Pros

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyones fingertips instantly. the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities. More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support. Faster Time-to-Solution Value: When using public cloud models, businesses dont have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly. Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk. Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses dont have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives. Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows. easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting. The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.

Cons

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

March 2020

Kelly from Knowledge Systems & Research, Inc

Verified Reviewer

Company Size: 51-200 employees

Industry: Market Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

March 2020

Acumatica Review - (includes Project Accounting module)

Being able to analyze all project costs (including labor) has been a huge eye opener for management.

Pros

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Cons

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Reasons for Choosing Acumatica ERP

Acumatica Cloud did everything we needed it to do. It was much more user friendly and more cost effective.

Response from Acumatica

Replied April 2020

Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

Good ERP for Small Business

Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system.

Pros

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Cons

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook. Third party VAR modules are harder to coordinate. Upgrades are too frequent and expensive if you do not have your own development staff. Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

June 2018

Kayla from Nextec Group

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Functionality

4.0

June 2018

The program is easy to use but can be buggy.

Pros

Easy to add time to work schedule Easy to understand User-friendly layout helps to easily see where everything is.

Cons

The program has been very buggy since I first started using it. Sometimes it will produce multiple negative times. Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.